Troubleshooting
Before requesting service for this unit, check the chart below for a possible cause of the problem
you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore
proper operation.
Symptom(Common)
Remedy
No power
Insert the power plug securely into the power outlet.
Play fails to start even when
Condensation has formed: wait about 1 or 2 hours to allow
" (confirm /play) is pressed.
the player to dry out.
Play commences but then stops
This player cannot play discs other than DVDs, VCDs and
immediately.
audio CDs.
The disc may be dirty and require cleaning.
Ensure that the disc is installed with the label side up.
No picture.
Ensure that the equipment is connected properly.
Ensure that the TV input setting is “AV”
No sound.
Ensure that the equipment is connected properly.
Distorted sound.
Ensure that the input setting for the TV and stereo system
are proper.
No sound is heard during still ( pause) or picture slow-
motion play.
Picture is distorted during rapid
The picture will be somewhat distorted at times: this is
advance or rapid reverse.
normal.
No fast forward (or fast reverse)
Some discs may have sections which prohibit fast forward
(or fast reverse).
No 4:3 (16: 9) picture.
Choose the correct setup “TV SCREEN” item which
matches the TV set used.
No operations can be performed
Check the batteries are installed with the correct
with the remote control.
pola) or ( - )
The batteries are depleted: replace them with new ones.
Point the remote control unit at the remote control sensor
and operate.
Operate the remote control unit at a distance of not more
than 7 meters from the remote control sensor.
Remove the obstacles between the remote control unit
and remote control sensor.
No key operation ( by the unit and/
Turn the unit off and then back to on. Alternatively,
or the remote control ) is effective.
turn off the unit, disconnect the AC power cord and then
re-connect it. (The player may not be operating properly
due to lighting, static electricity or some other external
factor.)
Symptom[DVD]
Remedy
Audio soundtrack and/or subtitle language is
If the audio soundtrack and/or subtitle language does not exist on
not the one selected at the initial settings
the disc,the language selected at the settings will not be seen/heard.
Some function fails to operate while pressing
Due to the reason of discs, the DVD player may function
the corresponding keys.
with a little differences. This may not be regarded as the
malfunction of the player.
21
play.
"
