Panasonic BL C131A - Network Camera - Pan, Operating Instructions Manual

Page 1: ...Type Model BL C131A Wireless Wired Type BL C111A BL C131A Please read this document before using the product and save this document for future reference Panasonic Network Camera Website http www panasonic com netcam for customers in the USA or Puerto Rico ...

Page 2: ...ture allows you to buffer or transfer camera images when the camera detects motion in the camera image Camera image recording playback and sharing Camera images can be automatically buffered at specific times when the camera s sensor is triggered or when the camera detects motion You can program the camera to buffer these camera images and then you can play back these images later while accessing ...

Page 3: ... camera pages can be displayed in English French German Italian Spanish Russian Simplified Chinese Korean and Japanese All camera pages can be displayed in English Simplified Chinese and Japanese Wireless connectivity BL C131A only The BL C131A supports wireless standards IEEE 802 11b and IEEE 802 11g giving you the option of using the camera in either wired or wireless mode When used in wireless ...

Page 4: ...Hotmail ActiveX Internet Explorer and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herei...

Page 5: ...tifications by HTTP 48 2 6 Viewing Buffered Images 50 2 7 Deleting Buffered Images 54 2 8 Adjusting Sensor Sensitivity 56 2 9 Adjusting Motion Detection Sensitivity 57 2 10 Sending Alarm Log Information 59 3 Mobile Phone Features 62 3 1 Accessing the Camera from Your Mobile Phone 63 3 2 Viewing Still Images on Your Mobile Phone 64 3 3 Viewing Alarm Logs on Your Mobile Phone 65 3 4 Enabling and Dis...

Page 6: ...onfirming Alarm Logs 122 8 5 Restarting the Camera 123 8 6 Updating the Camera Firmware 124 8 7 Saving Settings in a Configuration File 125 8 8 Restoring Settings from a Configuration File 126 8 9 Resetting the Camera 127 9 The Support Tab 129 10 Using IPv6 130 10 1 Configuring Your Router for IPv6 131 10 2 Configuring Your PC for IPv6 132 10 3 Configuring Your Camera for IPv6 133 10 4 Accessing t...

Page 7: ... number other than 80 enter and the port number after the IP address Example http 192 168 0 253 50001 If you have registered with a DNS service such as Viewnetcam com see Page 75 enter the URL instead of the IP address Note that accessing the camera this way may only work when you are accessing the camera from outside i e from a PC that is not connected to the same network as the camera Example ht...

Page 8: ...configure the camera F To configure the camera to be accessed over the Internet see Page 67 G To confirm camera status and perform camera maintenance see Page 119 H To view URLs for Panasonic Network Camera support sites on the Internet see Page 129 I To log in to the camera as the administrator or as a general user see Page 109 J Click the desired display language K Displays the camera s model nu...

Page 9: ...2 depending on which operating system you are using If the Security Warning dialog is displayed see Page 12 If the camera image is not displayed or if the ActiveX message is displayed at the top of the screen see Page 12 The single camera page Oct 18 06 11 29 59AM M 1 Text Overlay A C D H J I B E F G A Snapshot button see Page 21 B Date and time overlay alarm state overlay see Page 110 C Listen bu...

Page 10: ...and for guest users see Page 107 When the camera is in a dark environment Color Night View mode if enabled see Page 97 automatically brightens the image however the image refresh rate may decrease i e images may appear choppy and overall image quality may decrease i e images may appear grainy When the camera is in a dark environment white or colored dots or horizontal lines may be displayed in the...

Page 11: ...below to install ActiveX Control when using Windows XP Service Pack 2 Note If ActiveX Controls cannot be installed download them from the Panasonic Network Camera website http panasonic co jp pcc products en netwkcam 1 When the ActiveX Control message is displayed in Internet Explorer click the message and select Install ActiveX Control 2 Click Install Operating Instructions 11 1 2 Viewing Live Ca...

Page 12: ... images in Internet Explorer Confirm the following Internet Explorer settings 1 Click Tools Internet Options Security tab and click Custom level on the web browser 2 Under Download signed ActiveX controls select Prompt 3 Under Run ActiveX controls and plug ins select Enable If you need to install ActiveX Controls you can download them from the Panasonic Network Camera support site http panasonic c...

Page 13: ...l for security purposes the firewall may prevent video images from being displayed In this case you can use the Refresh Rate selector to select to view still images If you want to view video images consult your network administrator Operating Instructions 13 1 2 Viewing Live Camera Images ...

Page 14: ...ble H White Balance Selector Allows you to adjust the white balance to match the environment of the camera Change this setting to achieve the most nat ural looking colors see Page 18 I Refresh Rate Selector Determines how often the camera image is refresh ed see Page 19 Select MPEG 4 or MJPEG to view video images or one of the other settings to view still images JPEG format that are refreshed only...

Page 15: ...mera image and click Note that the camera may not be able to center on the clicked point if it is outside of the pan and tilt range of the lens This feature can be disabled for general users see Page 104 and for guest users see Page 107 Note however that if the click to center feature is disabled users can still use this feature when using the digital zoom feature Users can click to center the ima...

Page 16: ...ts Allow you to move the lens to a pre programmed position see Page 22 Click buttons 1 8 to move the lens to the corresponding preset or select the desired preset from the pull down menu You can also move the lens to the home position by clicking the center navigation button This feature can be disabled for general users see Page 104 and for guest users see Page 107 16 Operating Instructions 1 2 2...

Page 17: ... want to allow to be seen then click 3 Aim the camera to the rightmost point you want to allow to be seen then click 4 Aim the camera to the uppermost point you want to allow to be seen then click 5 Aim the camera to the lowermost point you want to allow to be seen then click 6 Click Save Note You can aim the camera by clicking on the desired navigation button or by using the click to center featu...

Page 18: ... settings are available Auto White balance is adjusted automatically according to the image being displayed Indoor Electric bulb 2800 K Fluorescent White White type fluorescent light 4000 K Fluorescent Daylight Daylight type fluorescent light 4800 K Outdoor Solar light 6000 K Hold Maintains the current white balance setting Note The current white balance setting is saved when you register a preset...

Page 19: ...icast unicast and HTTP see Page 99 Multicast Multicast RTP Multicast allows you to stream the same data over the network to multiple parties thus reducing the amount of data that is sent over the network In order to use multicast your router must be configured to allow multicast packets to be sent and the camera must be configured for multicasting see Page 99 Unicast Unicast RTP While no special s...

Page 20: ... increases image quality decreases You can move the lens as normal selecting a preset using the navigation buttons etc even when zooming The digital zoom uses the ActiveX Controls installed on your PC the lens itself does not zoom This means that while you are looking at a zoomed image for example another user can be looking at the same image with no zoom Zooming with the scroll wheel With the cur...

Page 21: ... Save as dialog appears 3 Enter a name for the file 4 Specify where you want to save the file then click Save 5 Click Close Note Snapshots are saved in high quality JPEG format automatically The image quality of the saved snapshot will be higher than the actual image being viewed This feature can be disabled for general users see Page 104 and for guest users see Page 107 Operating Instructions 21 ...

Page 22: ... the administrator 2 Click Program 3 Aim the camera in the desired direction 4 Adjust the brightness and white balance settings if desired The brightness and white balance settings will be registered to the preset 5 Under Preset Number select the desired preset from the pull down menu 6 Enter a name for the preset max 15 characters You cannot rename the home position or sensor position See Page 14...

Page 23: ... You can change this setting if desired as well as adjust the sensitivity of the microphone see Page 98 The audio may be interrupted or delayed due to your PC s performance the network environment if you are running other applications or if you have multiple windows open Close other applications and windows or reduce the maximum bandwidth see Page 82 or Page 133 for best performance When the image...

Page 24: ...umber of cameras displayed B Switches the display to a different set of cameras C Determines the video format of images displayed or how often the camera images are refreshed D Determines the resolution i e the number of pixels that are displayed for each image E Text overlay see Page 110 1 F Full screen button click to view the image in 4 3 full screen mode click to return to normal mode G Date a...

Page 25: ...ontrols are not displayed 640 480 pixel images cannot be displayed on the multi camera page When viewing video images we recommend connecting the cameras using an Ethernet switching hub instead of a repeater hub to improve image refresh rate As a general guideline about 3 to 4 Mbps of bandwidth are required to display 4 camera images If you do not have enough bandwidth the refresh rate may decreas...

Page 26: ...mages back later to see how many customers come into your shop around opening time Transfer images by E mail to your mobile phone anytime the camera s built in sensor is triggered i e anytime someone comes close to the area where the camera is installed Buffer images all day on weekends using the camera s motion detection feature and play the images back later to see if employees come in to work o...

Page 27: ...Configuring a Timer Trigger 1 Click the Setup tab 2 On the left side of the screen under Buffer Transfer click Trigger 3 Click a trigger number 1 5 Operating Instructions 27 2 1 Configuring a Timer Trigger ...

Page 28: ...nder Image Setting select the desired image format image resolution and image quality The image quality setting is not available when MPEG 4 is selected as the image format When configuring the trigger to transfer images to a mobile phone s E mail address set the image resolution to 192 144 and set the image quality to Favor Motion 9 Under Image Buffer Frequency select the desired buffer or transf...

Page 29: ...ansfer Method a If you selected to not transfer images i e to buffer images only click Save to finish All buffered images for the selected trigger are deleted when you click Save b If you selected to transfer images by FTP E mail or HTTP click Next The appropriate transfer settings page is displayed For FTP transfer see Page 37 For E mail transfer see Page 39 For HTTP transfer see Page 42 Note In ...

Page 30: ...or Motion Detection Trigger 1 Click the Setup tab 2 On the left side of the screen under Buffer Transfer click Trigger 3 Click a trigger number 1 5 30 Operating Instructions 2 2 Configuring a Sensor or Motion Detection Trigger ...

Page 31: ...the week when the trigger will be active 7 Select the time of day the trigger will be active or click Always to enable the trigger for the full 24 hours of each day selected 8 Under Lens Position When Triggered select Do not move or the desired preset The lens will aim in the appropriate direction when triggered 9 Under Image Setting select the desired image format image resolution and image quali...

Page 32: ...me that must pass after a detection before this trigger can make another detection If the camera is triggered often many images will be buffered or transferred If those images are transferred to a mobile phone by E mail for example many messages will be sent and mobile phone charges may become expensive It is therefore recommended to use this setting to help reduce the number of images that are bu...

Page 33: ...nder Send Notification When Triggered select the desired method for receiving notification when the camera is triggered or select Disable 14 Follow the procedure below based on the settings you made under Transfer Method and Send Notification When Triggered a If you selected to not transfer images and to not send notification when the camera is triggered click Save to finish All buffered images fo...

Page 34: ...correct see Page 95 When selecting the buffer or transfer rate keep in mind that the actual rate may be slower depending on network conditions the number of people accessing the camera and the type of objects being viewed 34 Operating Instructions 2 2 Configuring a Sensor or Motion Detection Trigger ...

Page 35: ...s or send trigger notification 1 Click the Setup tab 2 On the left side of the screen under Buffer Transfer click Trigger 3 Click a trigger number 1 5 4 Uncheck Enable Image Buffer Transfer to disable the trigger To enable a trigger you disabled earlier check Enable Image Buffer Transfer 5 Click Save All buffered images for the selected trigger are deleted when you click Save Operating Instruction...

Page 36: ...er sensor or motion detection triggers you can set the camera to transfer the captured images by FTP see Page 37 E mail see Page 39 or HTTP see Page 42 Once images are successfully transferred they are deleted 36 Operating Instructions 2 4 Configuring the Camera to Transfer Images ...

Page 37: ...in to the server and stays connected for about 1 minute unless a new transfer begins before this time expires This can reduce transfer time when several images are transferred in a short time 6 Enter the desired name 1 for transferred files max 234 characters Transferred files will be saved using this file name You can specify existing directories on the server by entering before the desired file ...

Page 38: ...files are not uploaded properly change the setting to Active Mode 9 Follow the procedure below based on the settings you made when configuring the trigger a If you selected to not send notification when the camera is triggered click Save then click Go to Trigger page All buffered images for the selected trigger are deleted when you click Save b If you selected to send notification when the camera ...

Page 39: ...n is displayed if you select to transfer images by E mail while configuring a timer sensor or motion detection trigger see Page 27 or Page 30 Follow the procedure below to configure the camera to Operating Instructions 39 2 4 2 Transferring Images by E mail ...

Page 40: ...send images to an E mail address Ask your Internet Service Provider ISP or network administrator for the appropriate settings 40 Operating Instructions 2 4 2 Transferring Images by E mail ...

Page 41: ...SP requires for sending E mail and enter the appropriate settings if necessary No authentication Select this option if the outgoing E mail server does not require authentication when sending E mail messages POP before SMTP authentication Select this option if the outgoing E mail server requires POP before SMTP authentication when sending E mail messages The following settings are also necessary En...

Page 42: ...ries on the server by entering before the desired file name For example if you enter CameraImages Image the camera will upload files to the directory CameraImages and save the files using the name Image 5 Select the desired setting for Overwrite setting Overwrite File The file on the server is replaced by the file uploaded by the camera i e only 1 file is saved on the server Save as New File with ...

Page 43: ...r the selected trigger are deleted when you click Save b If you selected to send notification when the camera is triggered continue from the appropriate page For E mail notification see Page 45 For HTTP notification see Page 48 1 cannot be entered 2 Space and cannot be entered Operating Instructions 43 2 4 3 Transferring Images by HTTP ...

Page 44: ... you can configure the camera to send notifications via E mail see Page 45 or HTTP see Page 48 when the camera is triggered Note Notifications cannot be sent when buffering or transferring images by timer You can also send a log of trigger notifications once a day see Page 59 44 Operating Instructions 2 5 Configuring the Camera to Send Trigger Notifications ...

Page 45: ...een is displayed while configuring the camera to buffer or transfer images by sensor or by motion detection see Page 30 if you select Send E mail Notification Follow the procedure below to send Operating Instructions 45 2 5 1 Sending Trigger Notifications by E mail ...

Page 46: ...network administrator for the appropriate settings 1 Under E mail Notification When Triggered enter the IP address or the host name 1 of the SMTP server outgoing mail server An IPv6 address can be entered 46 Operating Instructions 2 5 1 Sending Trigger Notifications by E mail ...

Page 47: ...l messages POP before SMTP authentication Select this option if the outgoing E mail server requires POP before SMTP authentication when sending E mail messages The following settings are also necessary Enter the settings as you would for receiving E mail a Enter the IP address or the host name 1 of the POP3 server incoming mail server An IPv6 address can be entered b Enter the port number used by ...

Page 48: ...s on the server For example if you enter CameraNotifications Notification as the file name the camera will upload files to the directory CameraNotifications and save the files using the name Notification 5 Select the desired setting for Overwrite setting Overwrite File The file on the server is replaced by the file uploaded by the camera i e only 1 file is saved on the server Save as New File with...

Page 49: ... All buffered images for the selected trigger are deleted when you click Save 1 cannot be entered 2 Space and cannot be entered Operating Instructions 49 2 5 2 Sending Trigger Notifications by HTTP ...

Page 50: ...section 1 Click the Buffered Image tab The oldest buffered image for triggers 1 5 are displayed If a trigger is disabled or if the trigger has not yet buffered images a gray screen is displayed Date and time overlays alarm state overlays and text overlays may be displayed on buffered images according to the Overlay Setting see Page 110 See Page 9 for an example of a camera image overlays 1 Timer 2...

Page 51: ... D xxRECAPTURE A Start and end date and time when the image was buffered B Camera image C Playback controls refer to the Windows Media Player help file for details D Click to save the video to your PC Operating Instructions 51 2 6 Viewing Buffered Images ...

Page 52: ... Rewinds by the corresponding number of frames 100 10 1 Fast forwards by the corresponding number of frames Note Date time and image number are not displayed during playback The digital zoom feature see Page 20 can be used during JPEG image playback Downloading images Select the number of frames you want to download click Download and specify a location on your PC to save the images Images are sav...

Page 53: ...y the camera can buffer a total of about xx250 frames see Page 148 Note that the camera s internal memory is divided between the number of triggers that are configured For example if 5 triggers are set each trigger can buffer about xx50 images The camera allows up to 30 users to view live video images and buffered images simultaneously Additional users will see a gray screen Operating Instructions...

Page 54: ...You can delete all images buffered by a specific trigger 1 Click the Setup tab 2 On the left side of the screen under Buffer Transfer click Trigger 3 Click a trigger number 1 5 54 Operating Instructions 2 7 Deleting Buffered Images ...

Page 55: ... images for all triggers are deleted The following operations also delete buffered images for all triggers Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default Operating Instructions 55 2 7 Deleting Buffered Images ...

Page 56: ...1 Click the Setup tab 2 On the left side of the screen under Buffer Transfer click Sensor Sensitivity 3 Select the desired setting Low The sensor is less sensitive to heat variations default Middle The sensor is moderately sensitive to heat variations High The sensor is more sensitive to heat variations 4 Click Save 56 Operating Instructions 2 8 Adjusting Sensor Sensitivity ...

Page 57: ...ill help you adjust the motion detection feature to suit your needs Threshold Determines at what point the motion detection feature is triggered A lower threshold means less motion is needed to trigger the motion detection feature A higher threshold means more motion is needed to trigger the motion detection feature Threshold is indicated in the Preview area by the light green area Sensitivity Det...

Page 58: ...hanges by artificial light sources such as fluorescent lights as motion The camera s motion detection feature detects motion differently than the Network Camera Recorder software sold separately Motion may not be detected as desired if the object s color is similar to the color of the background The motion detection feature is disabled when panning and tilting the camera lens i e moving the camera...

Page 59: ... side of the screen under Buffer Transfer click Alarm Log 3 Under A setup of operation select the desired setting Never send alarm logs Alarm logs will not be sent Always send alarm logs Alarm logs will be sent even if the camera was not triggered Send alarm logs only when the camera was triggered Alarm logs will be sent if the camera was triggered Send alarm logs only when the camera was not trig...

Page 60: ...essary No authentication Select this option if the outgoing E mail server does not require authentication when sending E mail messages POP before SMTP authentication Select this option if the outgoing E mail server requires POP before SMTP authentication when sending E mail messages The following settings are also necessary Enter the settings as you would for receiving E mail a Enter the IP addres...

Page 61: ...5 authentication 11 Click Save then click Go to Alarm Log page Note When the settings are saved the number of new alarm logs becomes 0 1 Space and cannot be entered 2 cannot be entered Operating Instructions 61 2 10 Sending Alarm Log Information ...

Page 62: ...bile phones are not compatible with Panasonic Network Cameras Mobile phones that only allow the use of port number 80 or mobile phones that do not support password authentication are not compatible with Panasonic Network Cameras Certain mobile phones may not display images correctly Video images cannot be displayed on mobile phones The camera s audio features are not available with mobile phones 6...

Page 63: ...Example http bob viewnetcam com 2 If an authentication dialog is displayed enter the user name and password A still image from the camera is displayed If the camera image is not displayed properly try accessing the camera by entering one of the following instead of mobile mobileh for HTML mobilex for XHTML Note If the camera is configured to allow access from guest users i e anonymous users see Pa...

Page 64: ...page see Page 66 You must be logged in to the camera as an administrator to use this feature I Select Privacy Mode to turn privacy mode on You may be asked to enter the administrator user name and password To turn privacy mode off access the camera again and select Dis able Privacy Mode You must be logged in to the camera as an administrator to use this feature Note When accessing the camera as a ...

Page 65: ...ogged in to the camera as an administrator to use this feature 1 Access the camera with your mobile phone see Page 63 2 Select Alarm Log 3 Confirm the alarm logs as necessary 4 Select Control Page when finished to return to the previous screen A C B A Returns to the previous screen B The number of new alarm logs is displayed C The date and time of each log and the type of each trigger is displayed...

Page 66: ...inistrator to use this feature 1 Access the camera with your mobile phone see Page 63 2 Select Buffer Trigger 3 Select the desired trigger number to turn the trigger on or off 4 Select Save to turn the selected trigger on or off All buffered images for the selected trigger are deleted when you click Save 5 Select Control Page when finished to return to the previous screen 66 Operating Instructions...

Page 67: ... or 192 168 0 252 in your web browser s address bar to access your cameras with your PC 192 168 0 2 192 168 0 252 192 168 0 253 192 168 0 1 A B C A Internet B Modem C Router Although each IP address on your network must be unique the addresses are unique only to your network In other words your cameras and your neighbor s cameras may have the same IP addresses In the example below the addresses of...

Page 68: ...the data be directed to the intended device In the example below the port numbers 50000 and 50001 are assigned to your cameras 192 168 0 2 192 168 0 252 Port 50001 192 168 0 253 Port 50000 192 168 0 1 A B C aaa aaa aaa aaa By assigning unique port numbers to your cameras you can access your cameras when you are away from home by entering aaa aaa aaa aaa 50000 or aaa aaa aaa aaa 50001 in the web br...

Page 69: ...era from the Internet A Dynamic DNS service allows you to use an easy to remember address such as joe camera com to access your camera from the Internet If you have subscribed to a Dynamic DNS service and configured your camera to use that Dynamic DNS service your camera will notify the Dynamic DNS service each time your provider changes your global IP address This means your Dynamic DNS service a...

Page 70: ...PnP feature may be turned off by default or for information on setting port forwarding 2 If your ISP has assigned you a dynamic global IP address register with a Dynamic DNS service We recommend using Viewnetcam com a Dynamic DNS service that is designed for use with Panasonic Network Cameras For more information refer to the Viewnetcam com website at http www viewnetcam com 3 After you have regis...

Page 71: ...ing this method the camera s port number will not change To use this method see Page 72 Note If your router does not support UPnP you need to configure the router s port forwarding feature manually See Page 73 If your router s UPnP feature is turned off most routers have UPnP turned off by default you need to turn it on in order to configure port forwarding automatically Refer to the operating ins...

Page 72: ...t number after the URL Example http bob viewnetcam com 50000 http bob viewnetcam com 50001 etc Note however if the camera that is registered to Viewnetcam com is turned off and your ISP provided global IP address changes you will not be able to access any of the cameras To disable Viewnetcam com service for this camera later access the Viewnetcam com website http www viewnetcam com and cancel your...

Page 73: ...side of the screen under Basic click Network IPv4 3 Under Connection Mode click Static 4 Make a note of the IP address and port number displayed here You will need to know these settings when configuring the router for port forwarding 5 Click Save 6 Click Restart 7 While referring to the operating instructions included with your router configure the router s port forwarding feature When configurin...

Page 74: ...r personalized URL A Dynamic DNS service also allows you to easily access the camera even when your Internet Service Provider changes your IP address because the camera periodically contacts the Dynamic DNS service and notifies the service of its current address If you are interested in accessing your camera over the Internet we recommend using a Dynamic DNS service such as Viewnetcam com For more...

Page 75: ...d from the Internet using your Viewnetcam com URL for example bob viewnetcam com and adding the desired camera s port number after the URL Example http bob viewnetcam com 50000 http bob viewnetcam com 50001 etc Note however if the camera that is registered to Viewnetcam com is turned off and your ISP provided global IP address changes you will not be able to access any of the cameras To disable Vi...

Page 76: ... Viewnetcam com page 6 Click Your Account Link 7 The Viewnetcam com website is displayed Follow the on screen instructions to register with Viewnetcam com If the Viewnetcam com website is not displayed confirm that your PC can access the Internet then click your web browser s refresh button When registration is complete you can access the camera using the Viewnetcam com URL you selected during reg...

Page 77: ...d with Viewnetcam com and that your PC can access the Internet then click your web browser s refresh button Confirming your Viewnetcam com registration You can confirm that the camera has been successfully registered to Viewnetcam com 1 Click the Maintenance tab 2 On the left side of the screen under Maintenance click Status 3 Under Viewnetcam com confirm that Enabled is displayed Note If the stat...

Page 78: ...have regarding the settings required to use a third party Dynamic DNS service to the Dynamic DNS service provider After configuring the camera to use a third party Dynamic DNS service it may take several minutes before the camera can be accessed over the Internet 1 Click the Setup tab 2 On the left side of the screen under Basic click DynamicDNS 3 Select User specified DynamicDNS then click Next 4...

Page 79: ...en your global IP address changes Note that if you intend to stop using the Dynamic DNS service altogether you may need to contact the Dynamic DNS service provider in order to cancel your subscription 1 Click the Setup tab 2 On the left side of the screen under Basic click DynamicDNS 3 Select Disable then click Save Operating Instructions 79 4 2 2 Configuring the Camera to Use a Third party Dynami...

Page 80: ...essed over the Internet Most routers will not allow you to access a camera over the Internet using a PC connected to the same LAN as the camera To confirm that the camera can be accessed over the Internet try accessing the camera using a PC connected to a different network or by using your mobile phone see Page 63 80 Operating Instructions 4 3 Confirming Internet Access ...

Page 81: ...ese settings After changing network settings and clicking Save the camera must be restarted All buffered images are deleted when the camera is restarted Ask your Internet Service Provider or network administrator for the appropriate network settings If you cannot access the camera after changing certain network settings use the Setup Program to confirm the camera s IP address see Page 143 or recon...

Page 82: ...an IP address automatically from the DHCP feature of your broadband router or from your ISP Automatic Setup 1 Under Max Bandwidth Usage select the maximum bandwidth you want to allow the camera to use 2 Under Connection Type select the appropriate connection type Normally you can leave this setting at Auto Negotiation BL C131A only If using the camera in wireless mode Auto Negotiation must be sele...

Page 83: ...rator about which port numbers are available for access over the Internet Do not use the following port numbers 20 and 21 used for FTP 23 used for Telnet 25 used for SMTP 53 used for DNS 110 used for POP3 443 used for HTTPS 4000 used for ICQ 6661 6667 used for IRC If you are connecting multiple cameras and plan on using port forwarding to allow Internet access to the cameras assign a different por...

Page 84: ...ra to use This setting is effective for both IPv4 and IPv6 connections Refer to the following file size information when restricting the maximum bandwidth Note that these are estimated file sizes the actual file size may vary depending on image quality image brightness etc 192 144 3 5 KB 28 Kbit 320 240 10 KB 80 Kbit 640 480 18 KB 144 Kbit 8 Under Connection Type select the appropriate connection ...

Page 85: ...which port numbers are available for access over the Internet Do not use the following port numbers 20 and 21 used for FTP 23 used for Telnet 25 used for SMTP 53 used for DNS 110 used for POP3 443 used for HTTPS 4000 used for ICQ 6661 6667 used for IRC If you are connecting multiple cameras and plan on using port forwarding to allow Internet access to the cameras assign a different port number to ...

Page 86: ...al file size may vary depending on image quality image brightness etc 192 144 3 5 KB 28 Kbit 320 240 10 KB 80 Kbit 640 480 18 KB 144 Kbit 7 Under Connection Type select the appropriate connection type Normally you can leave this setting at Auto Negotiation This setting is effective for both IPv4 and IPv6 connections BL C131A only If using the camera in wireless mode Auto Negotiation must be select...

Page 87: ...unnecessary Note Consult your Internet Service Provider ISP or network administrator to find out if your network uses a proxy server 1 Click the Setup tab 2 On the left side of the screen under Basic click Network IPv4 3 Under Proxy Server Settings enter the appropriate settings to use the proxy server Ask your ISP or network administrator for the correct settings 4 Click Save Operating Instructio...

Page 88: ...In order to use the camera wirelessly you must a Configure the camera for wired connection Refer to the included Installation Guide and Setup Guide if you have not done this b Configure the camera s wireless settings see Page 89 c Restart the camera in wireless mode see Page 93 88 Operating Instructions 5 2 Using the Camera in Wireless Mode BL C131A Only ...

Page 89: ...wireless settings it takes about 1 minute for the new settings to become effective Even if the camera is turned on in wired mode it emits radio waves for about 5 minutes During this time the router s wireless indicator may light or flash To switch between wired and wireless connection see Page 93 the camera must be restarted Your router may also need to be restarted before the camera can access th...

Page 90: ...ick Save to finish When WEP is selected When WEP is selected the WEP standard will be used for encryption Refer to the settings of your wireless router then select the WEP key 1 4 used by your wireless router select the key format from the corresponding pull down menu enter the WEP key then click Save to finish 90 Operating Instructions 5 2 1 Configuring the Camera for Wireless Connection BL C131A...

Page 91: ... TKIP is selected When WPA PSK TKIP is selected the WPA PSK TKIP standard will be used for encryption Refer to the settings of your wireless router then enter the Network Key select the key format from the pull down menu and click Save to finish Key Format No of Characters Usable Characters HEX 64 Characters 64 0 9 a f ASCII 8 to 63 Characters 8 63 ASCII characters see Page 147 Operating Instructi...

Page 92: ...r wireless router then enter the Network Key select the key format from the pull down menu and click Save to finish Key Format No of Characters Usable Characters HEX 64 Characters 64 0 9 a f ASCII 8 to 63 Characters 8 63 ASCII characters see Page 147 92 Operating Instructions 5 2 1 Configuring the Camera for Wireless Connection BL C131A Only ...

Page 93: ... the bottom of the camera to the WIRED position Access the camera in wired mode and confirm that all wireless settings are correct and match the settings of your wireless router If your wireless router uses MAC address filtering enter the MAC address of the camera and the MAC address of the camera s wireless module when setting your wireless router s MAC address filtering feature You can confirm t...

Page 94: ...click UPnP 3 Under Auto Port Forwarding select Enable if you want to configure your router s port forwarding feature In order to use this feature your router must support UPnP and have its UPnP feature turned on This setting is not effective when the camera s network Connection Mode is set to Automatic Setup see Page 82 or Page 133 4 Under Display Shortcut Icon in My Network Places select Enable i...

Page 95: ... 6 Under Automatic Time Adjustment select whether you want to enable automatic date and time adjustment a If you select to enable this feature enter the IP address or host name of the desired NTP network time protocol server that the camera will use to adjust its date and time An IPv6 address can be entered b Select your time zone 7 Under Adjust Clock for Daylight Saving Time select whether you wa...

Page 96: ...he NTP server if there is more than an 1 hour difference between the NTP server time and the camera s current time This is to protect the camera s time setting from fraudulent NTP server tampering incorrect time information etc The camera s clock becomes less accurate over time and can be affected when the camera s temperature changes Using the Automatic Time Adjustment feature is recommended 96 O...

Page 97: ...f this setting is too short you may have difficulty registering presets because the lens will return to the specified position before you have saved your new preset b Select the desired preset position see Page 22 5 Under Color Night View select whether the camera s color night view mode feature is automatically activated when the camera image is dark When this feature is activated the camera imag...

Page 98: ...y Less sound is picked up by the microphone Standard Sets the microphone to standard sensitivity Maximum Sets the microphone to maximum sensitivity More sound is picked up by the microphone 5 Under Mute during Pan Tilt select whether the camera s built in microphone is automatically muted when the camera is panning or tilting This feature is disabled by default When this feature is set to Disable ...

Page 99: ...Under MPEG 4 Bit Rate select the minimum and maximum bit rate for each resolution setting 5 Under RTSP enter the port number used for RTSP Usually port number 554 is used 6 Under RTP enter the first port number used for RTP The port number above RTP is used for RTCP For example when port number 33000 is used for RTP port number 33001 is used for RTCP 7 Under Multicast check Multicast settings scre...

Page 100: ...Enter the IP address of the multicast b Enter the first port number to be used for MPEG 4 streaming This port number must be an even number c Enter the port number to be used for audio streaming This port number must be an even number 10 Under Multicast IPv6 check Use to enable multicasting for IPv6 If used the following settings are also necessary a Enter the IP address of the multicast This addr...

Page 101: ...sed for MPEG 4 streaming This port number must be an even number c Enter the port number to be used for audio streaming This port number must be an even number 11 Click Save Operating Instructions 101 5 7 Changing Video Streaming Settings ...

Page 102: ... access all pages and change all settings All features can be used General Users 50 different users can be registered Cannot configure the cam era The administrator controls which features each gener al user can access see Page 104 Guest User Anonymous users Cannot configure the cam era The administrator controls which features each gener al user can access Addi tionally you can limit guest user a...

Page 103: ... for added security 1 Click the Setup tab 2 On the left side of the screen under Account click Administrator 3 Under Administrator Authentication enter the user name and password then re enter the password for verification See Page 147 for a list of valid characters Note that Space and are not available 4 Click Save Operating Instructions 103 6 2 Changing the Administrator User Name and Password ...

Page 104: ...nd Buffered Image tabs will be displayed if you allow general users to access those pages Creating or modifying a general user account 1 Click the Setup tab 2 On the left side of the screen under Account click General User 3 Under User ID List click Create Up to 50 general user accounts can be created To modify an existing user account select the general user account you want to modify then click ...

Page 105: ...ct the desired setting for Refresh Rate Still images viewed by the user will be refreshed at this rate 7 Select the features the user is allowed to use You can select features individually or click Level 1 Level 2 or Level 3 to enable disable the corresponding group of features 8 Click Save Note Users can click to center when using the digital zoom feature even if the click to center feature is di...

Page 106: ...creen under Account click General User 3 Under User ID List select the general user account you want to modify then click Delete 4 Confirm that you have selected the desired general user account to be deleted then click Delete 5 Click OK 106 Operating Instructions 6 3 General Users ...

Page 107: ...er names and passwords for use by known individuals only Allowing restricting guest users to access the camera 1 Click the Setup tab 2 On the left side of the screen under Account click Administrator 3 Under General Authentication select the desired setting Permit access from guest users Guest users can access the camera Permit access from guest users mobile only Guest users can access the camera ...

Page 108: ...ect the desired setting for Refresh Rate Still images viewed by the user will be refreshed at this rate 7 Select the features the user is allowed to use You can select features individually or click Level 1 Level 2 or Level 3 to enable disable the corresponding group of features 8 Click Save Note Users can click to center when using the digital zoom feature even if the click to center feature is d...

Page 109: ...he camera see Page 107 no authentication dialog is displayed when you access the camera and the Login tab is displayed on the top page Click this tab to log in to the camera as the administrator or as a general user Operating Instructions 109 6 5 The Login Tab ...

Page 110: ...e quality for the single camera page and for the multi camera page Overlay settings control whether the date and time a text message and the camera s trigger status are displayed Default display language Banner settings control whether a banner is displayed on the single camera page and the properties of the banner 1 Click the Setup tab 2 On the left side of the screen under Advanced click Image D...

Page 111: ...cters Note that Space and are not available 4 Under Single Camera select the desired default image resolution image quality and image refresh rate 5 Under Multi Camera select the desired default image resolution image quality and image refresh rate Operating Instructions 111 7 1 Changing Image Display Settings ...

Page 112: ... every page If select a language other than English Japanese French or Simplified Chinese the selected language is displayed as the initial language when clicking the Top Single Multi and Buffered Image tabs All other pages are displayed in English 8 Under Banner Display select the desired parameters for the banner displayed on the single camera page a Select whether you want to display a banner b...

Page 113: ...from the LAN enter the local IP address of the other camera here i e the IP address needed to access the other camera over the LAN See Page 147 for a list of valid characters Note that Space and are not available You can register this camera to the multi camera page by simply clicking Clicking this link enters this camera s settings 6 Enter the port number of the other camera 7 Enter the camera s ...

Page 114: ...ging the order of cameras on the Multi tab 1 Click the Setup tab 2 On the left side of the screen under Advanced click Multi Camera 3 Under Change Camera Order select the number of the camera you would like to move and select the number you would like to move the camera to For example to move camera number 2 to position number 1 select From No 2 To No 1 4 Click Move 114 Operating Instructions 7 2 ...

Page 115: ...e camera as a general user or guest user during a time the camera is outside of the operational time to confirm that camera images cannot be seen Make sure the camera s date and time setting is correct in order for this feature to function as desired 1 Click the Setup tab 2 On the left side of the screen under Advanced click Operation Time 3 Select the desired operation time setting number If No 1...

Page 116: ...Mondays in setting No 1 and is set to be disabled on Tuesdays in setting No 2 However the camera can be accessed on both Mondays and Tuesdays because these days are each enabled by one of the settings 116 Operating Instructions 7 3 Specifying Operation Times ...

Page 117: ...ding where to mount the camera because the indicator will indicate when the built in sensor has been triggered allowing you to change the location of the camera to a more appropriate location if necessary Always off during normal operation 1 Click the Setup tab 2 On the left side of the screen under Advanced click Indicator Control 3 Select the desired setting 4 Click Save Note If the indicator li...

Page 118: ...g the camera with a PC as the administrator 1 Click the Setup tab 2 On the left side of the screen under Advanced click Privacy Mode 3 Under Privacy Mode select Enable 4 Click Save Accessing the camera from a mobile phone see Page 64 as the administrator Turning privacy mode off You can turn privacy mode off by Pressing the PRIVACY button on the front of the camera the indicator will turn from red...

Page 119: ... and whether or not there have been any errors The information displayed on this page can help you when the camera is not functioning as you expect it to Refer to this information for troubleshooting assistance 1 Click the Maintenance tab 2 On the left side of the screen under Maintenance click Status 3 Confirm the desired information Note See the Panasonic Network Camera support site http panason...

Page 120: ...If your wireless router uses MAC address filtering enter the MAC address of the camera and the MAC address of the camera s wireless module when setting your wireless router s MAC address filtering feature The MAC address of the camera s wireless module is displayed on the Wireless Status page next to MAC address of Wireless module You can confirm the camera s MAC address on the Status page see Pag...

Page 121: ...lticast session status 1 Click the Maintenance tab 2 On the left side of the screen under Maintenance click Session Status 3 Confirm the desired information Note Information for the following session types is not displayed Mobile phone access Still image viewing Accessing the Top Setup Internet Maintenance and Support pages Operating Instructions 121 8 3 Confirming Session Status ...

Page 122: ...e tab 2 On the left side of the screen under Maintenance click Alarm Log 3 Confirm the desired information Note When the camera is restarted the alarm log content is deleted You can configure the camera to send a daily log by E mail that reports the status of triggers 1 5 see Page 59 122 Operating Instructions 8 4 Confirming Alarm Logs ...

Page 123: ... side of the screen under Maintenance click Restart 3 Click Restart Automatically restarting the camera You can set the camera restart itself automatically periodically 1 Click the Maintenance tab 2 On the left side of the screen under Maintenance click Restart 3 Under Scheduled Restart click Enable 4 Select the days and times you would like the camera to automatically restart 5 Click Save Operati...

Page 124: ...asonic Network Camera website and click Open The selected file name is displayed 8 Confirm the file name then click Update Firmware The Updating firmware screen is displayed and then the Restarting now screen is displayed When the firmware update is complete the camera s top page is displayed You can confirm the camera s firmware version on the top page 9 Confirm the camera s new firmware version ...

Page 125: ...are responsible for storing the configuration file in a safe place where it cannot be retrieved by unauthorized parties You can also use the Setup Program to save a configuration file see Page 143 Buffered images are not saved in the configuration file The configuration file s extension dat must not be changed If you change it the saved settings cannot be restored If you save a configuration file ...

Page 126: ...n file use the Setup Program to confirm the camera s IP address see Page 143 The configuration file saves the camera s user names and passwords When the settings are loaded the settings are restored as they were saved therefore the administrator user name and password may change If you cannot remember the administrator user name or password you will need to reset the camera and set the user name a...

Page 127: ...tilting it is safe to turn off the camera When the camera is reset the following information will be deleted All buffered images All alarm logs All camera settings including the user name password IP address subnet mask etc The network connection mode changes to Automatic Setup Reconfigure the camera by referring to the Setup Guide When the camera is reset the internal clock will not be reset but ...

Page 128: ...et all of the camera s settings to their factory default settings by pressing the FACTORY DEFAULT RESET button for about one second with a pointed object The camera must be turned on in order to reset it FACTORY DEFAULT RESET 128 Operating Instructions 8 9 Resetting the Camera ...

Page 129: ...BL C131A only Displays basic help information regarding wireless settings The Product Information page Displays a link to the Panasonic Network Camera website where you can view product information The Support Information page Displays a link to the Panasonic Network Camera website where you can view technical files download the latest firmware etc Operating Instructions 129 ...

Page 130: ...t be used Requirements for accessing the camera using IPv6 The following hardware and software is required to access the camera using IPv6 Windows XP Service Pack 1 or later Internet Explorer 6 0 or later An IPv6 compatible router An IPv6 compatible Internet connection Subscribe to your Internet Service Provider s IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service A subscription to an IPv6 c...

Page 131: ...IPv6 If outside access WAN access is disabled on the router use the router s packet filtering feature to allow the router to receive the desired TCP and UDP packets from the WAN side See the Panasonic Network Camera website at http panasonic co jp pcc products en netwkcam for information about the recommended routers Operating Instructions 131 10 1 Configuring Your Router for IPv6 ...

Page 132: ...displayed 3 Confirm that IPv6 was successfully enabled enter ipconfig If IPv6 addresses are displayed installation was successful For Windows XP Service Pack 2 users If you use Windows XP Service Pack 2 the following procedure is also necessary 1 Click Start Control Panel Security Center Windows Firewall Advanced tab 2 Click the Settings button under ICMP 3 Check Allow incoming router request then...

Page 133: ...x Static Allows you to set all network settings manually Automatic Setup 1 Under DNS enter the IP addresses of the primary and secondary DNS servers provided by your ISP 2 Under Max Bandwidth Usage select the maximum bandwidth you want to allow the camera to use 3 Under Connection Type select the appropriate connection type Normally you can leave this setting at Auto Negotiation BL C131A only If u...

Page 134: ...Under Max Bandwidth Usage select the maximum bandwidth you want to allow the camera to use This setting is effective for both IPv4 and IPv6 connections Refer to the following file size information when restricting the maximum bandwidth Note that these are estimated file sizes the actual file size may vary depending on image quality image brightness etc 192 144 3 5 KB 28 Kbit 320 240 10 KB 80 Kbit ...

Page 135: ... current network settings can be confirmed on the Status page see Page 119 You can also confirm the camera s IPv6 address using the Setup Program Operating Instructions 135 10 3 Configuring Your Camera for IPv6 ...

Page 136: ...e and password required to access the camera which were set during camera setup 1 Start your PC s web browser 2 In the browser s address bar enter http followed by the IP address of the camera then press Enter on the keyboard Example http bob viewnetcam com 3 When the authentication dialog is displayed enter the user name and password then click OK The top page is displayed Note For general inform...

Page 137: ...d If your network uses a proxy server we recommend setting your web browser to bypass the proxy server when accessing the camera over the LAN Note Consult your Internet Service Provider or network administrator to find out if your network uses a proxy server and consult your network administrator before changing your PC s proxy server settings The video and audio features cannot be used when the c...

Page 138: ...3 Click the Connections tab then click LAN Settings 4 If there is a check next to Use a proxy server for your LAN click Advanced 138 Operating Instructions 11 1 Proxy Server Settings ...

Page 139: ...y server for your LAN click Cancel You do not need to change any settings 5 Enter the camera s IP address in the field under Do not use proxy server for addresses beginning with 6 Click OK Operating Instructions 139 11 1 Proxy Server Settings ...

Page 140: ...for the camera by default You can confirm the setting on the UPnP page if necessary see Page 94 When using Windows XP Service Pack 2 Start Settings Control Panel Add or Remove Programs Add Remove Windows Components Select Networking Services Details Check Internet Gateway Device Discovery and Control Client and UPnP User Interface OK Complete When using previous versions of Windows XP Start Settin...

Page 141: ... Internet files setting using the following procedure Start Internet Explorer Tools Internet Options General tab Click Settings under Temporary Internet files Check Every visit to the page under Check for newer versions of stored pages OK OK Complete Operating Instructions 141 11 3 Changing the Temporary Internet files Setting ...

Page 142: ...EG 4 viewer program and the license is valid for 1 PC When installing the MPEG 4 viewer program on additional PCs please purchase additional licenses Uninstalling the MPEG 4 viewer program Follow the procedure below to uninstall the MPEG 4 viewer program Start Internet Explorer Tools Internet Options General tab Click Settings under Temporary Internet files Click View Objects Right click on pmpeg4...

Page 143: ...up exe found on the CD ROM 2 Click Search for Cameras 3 Wait for the Setup Program to find all cameras on the network and display their information If the desired camera is not displayed confirm it is turned on and connected to the network If the desired camera is not displayed you can find the camera by entering its MAC address Click Search by MAC Address then enter the camera s MAC address The M...

Page 144: ...ras if desired 6 Enter the administrator user name and password when prompted then click OK 7 Click xxCONFIRM STRING Execute xxCONFIRM STRING is displayed when the firmware has been updated 8 Click xxCONFIRM STRING Save Log to display a log of the firmware revision Saving settings in a configuration file 1 Insert the included CD ROM into the CD ROM drive of your PC The Setup Program starts If the ...

Page 145: ...ired camera then click Execute 6 Enter the camera s administrator user name and password when prompted then click OK A dialog displays the status 7 xxCONFIRM SPEC 8 After the settings have been restored to the camera the camera will restart automatically Note Network settings and the administrator user name and password are not changed when you restore a configuration file using the Setup Program ...

Page 146: ... spray or hot water when cleaning the camera as they may cause a change in the shape or color of the camera Do not apply pressure to the lens housing pan tilt mechanism of the camera Any forced movement can damage the internal mechanism If the built in sensor has dust on it it may not make detections properly Keep the built in sensor clean Cleaning the lens Clean the lens periodically to ensure cl...

Page 147: ...ASCII Character Table Space 0 P p 1 A Q a q 2 B R b r 3 C S c s 4 D T d t 5 E U e u 6 F V f v 7 G W g w 8 H X h x 9 I Y i y J Z j z K k L l M m N n O _ o Operating Instructions 147 13 2 ASCII Character Table ...

Page 148: ...25 KB 16 KB 8 KB No of Images Saved to PC 160 250 500 192 144 File Size 10 KB 7 KB 5 KB 3 KB No of Images Saved to PC 570 800 1330 MPEG 4 videos Resolution Specification Snapshot Image Quality Favor Clarity Standard Favor Mo tion Mobile Phone 640 480 File Size 60 KB 50 KB 33 KB 20 KB No of Images Saved to PC 80 120 200 320 240 File Size 30 KB 25 KB 16 KB 8 KB 8 KB No of Images Saved to PC 160 250 ...

Page 149: ... Subnet Mask Static only 255 255 255 0 Host Name DHCP only Blank 0 63 characters Default Gateway Static DHCP only Blank DNS Server 1 DNS Server 2 Static DHCP only Blank Max Bandwidth Usage Mbps Unlimited Connection Type Auto Negotiation Wireless BL C131A on ly Communication Mode 802 11 b g Channel Auto SSID xxCONFIRM xxSpeed xxAuto Encryption No encryption UPnP Auto Port Forwarding Disable Display...

Page 150: ... Pan Range Minimum Pan Range Home Position Pan Range Maximum 50 0 50 Tilt Range Minimum Tilt Range Home Position Tilt Range Maximum 40 0 10 Account Items Default Notes Security Administrator General Authentication Do not permit access from guest users User Name 6 15 characters Password 6 15 characters Retype Password 6 15 characters General User User ID List User Name 6 15 characters Password 6 15...

Page 151: ...l 30 s Language English Multi Camera Multi Camera Display Checked IP Address or Host Name Host name is 1 255 characters Port No 20 21 25 and 110 are not available Camera Name 1 15 characters Buffer Transfer Status Off Trigger Timer Active Time of Trigger Always Transfer Method No Transfer No Memory Overwrite Notify Operation Time Operation Time Always Indicator Control Indicator Control Turn indic...

Page 152: ...Preset Buttons Items Default Notes Presets 1 20 Preset 1 UpperLeft Preset 2 UpperRight Preset 3 LowerLeft Preset 4 LowerRight 152 Operating Instructions 13 4 Default Setting List ...

Page 153: ...ompression JPEG 3 Levels MJPEG 4 Image Resolution 640 480 320 240 192 144 Buffered Images 1 About 250 frames 320 240 standard image quality with time dis play Audio Communication Camera to PC Audio Compression Format ADPCM 32 kbps Audio Bandwidth 300 Hz 3 4 KHz Audio Reception Method ActiveX Audio Reception Encoding ActiveX Audio Input Built in microphone Frame Rate 2 Max 30 frames second 640 480 ...

Page 154: ...0 W during pan tilt scan Operating Temperature Operation 5 C 41 F to 40 C 104 F Storage 0 C 32 F to 50 C 122 F Operating Humidity Operation 20 80 no condensation Storage 20 90 no condensation Wireless Specifications BL C131A Only Items Specifications Communication Standard IEEE 802 11b 802 11b g 802 11g exclusive Data Transfer Mode IEEE 802 11b Direct Sequence Spectrum Spread DS SS IEEE 802 11g Or...