Panasonic BY-HPE11H, Operating Instructions Manual

Page 1: ...verter with PoE function Indoor Use Only Model No BY HPE11KTCE BY HPE11R BY HPE11H Attached Installation Guide Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use ...

Page 2: ... camera adaptor and the BY HPE11H adaptor is called the center adaptor in this document Trademarks Microsoft Windows Windows Vista and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation Linux is a registered trademark of Linus Torva...

Page 3: ...zed service center for repairs Do not disassemble or repair the unit To reduce the risk of electric shock or fire do not disassemble the unit Contact an authorized service center when service is required Use only the power source specified for the unit Overloading the unit by having many loads on one electrical outlet etc may cause excessive heat resulting in fire Completely insert the power plug ...

Page 4: ...all causing serious damage and or injury Consult an authorized dealer for checks Mount the unit to secure locations that can support the weight of the unit Serious damage and or injury may result if the unit falls Reinforce the mounting area if it has insufficient strength to secure the unit Make sure to use the safety wire Attach the safety wire in a position so that if the camera adaptor were to...

Page 5: ...om the unit may affect the operation of medical equipment and cause malfunctions Do not expose the unit to rain or any type of moisture To prevent the risk of fire or electrical shock do not place objects such as cups or vases near the unit If the unit is exposed to moisture disconnect the AC cord and contact an authorized service center Do not touch the core of the coaxial cable A maximum of DC 6...

Page 6: ...may damage the cables or connectors and result in electric shock Do not connect other devices to the BNC connector of the unit This may damage the unit Do not expose the unit to fire or naked flames This may result in fire The AC cord is used as the main disconnect device Ensure that the power outlet is installed near the unit and is easily accessible Do not play the included CD ROM in an audio CD...

Page 7: ... a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid handling or installing the unit connecting wiring or touching the AC cord power plug LAN cable or coaxial cable during an electrical storm 3 Do not use the unit in the vicinity of a gas leak 4 Use only the AC cord indicated in this manual SAVE THESE INSTRUCTIONS Operating Instructions 7 Important Safe...

Page 8: ...s that have temperatures of 35 C or lower Do not install the unit in places that can be directly exposed to heat sources 5 Proper handling of the unit Do not drop or expose the unit to strong vibrations or shaking This may cause malfunctions 6 Take precautions for when reselling disposing or sending the unit for repairs Take adequate precautions when handing the unit over to third parties 7 Care a...

Page 9: ...1 Temporarily Changing the Computer s IP Address 17 3 1 2 Accessing the Maintenance Screen 19 3 1 3 Maintenance Screen Overview 21 3 1 4 System Requirements 22 3 2 Using the Maintenance Screen 23 3 2 1 Updating the Adaptor s Firmware 23 3 2 2 Confirming the Adaptor s Status 24 3 2 3 Changing Adaptor Settings 26 4 Troubleshooting 29 4 1 Indicator Display Issues 29 4 2 Communication Speed Issues 30 ...

Page 10: ...en powering the network camera with an AC adaptor set it to OFF The PoE function cannot be used for connections over 500 m Set the PoE switch to OFF C BNC connector Connects the camera adaptor to the center adaptor with a coaxial cable see 3 2 Connections in the Installation Guide D Network connector Connects the camera adaptor to a network camera with a LAN cable see 3 2 Connections in the Instal...

Page 11: ...th screws see 2 1 Mounting the Camera Adaptor in the Installation Guide B Used when attaching the safety wire see 2 1 Mounting the Camera Adaptor in the Installation Guide C Used when attaching the camera adaptor to screws inserted into a wall Operating Instructions 11 1 Main Unit ...

Page 12: ...ts factory default settings see page 15 D Network connector Connects the center adaptor to a network device with a LAN cable see 3 2 Connections in the Installation Guide Rear view A B A BNC connector Connects the center adaptor to the camera adaptor with a coaxial cable see 3 2 Connections in the Installation Guide B AC IN Connects the center adaptor to the power outlet with the included AC cord ...

Page 13: ...he center adaptor may be connected to a device other than the camera adaptor with the coaxial cable Check the connection with the camera adaptor Off The center adaptor is not connected to the power outlet LAN Green lit A network device is connected Green flashing Sending receiving data from a network device Orange lit A network device is not connected or the connected network device is not connect...

Page 14: ...B will start flashing green B A 2 The camera adaptor s indicator B is lit green Resetting is completed when the indicator is lit green after changing from flashing green to flashing orange However depending on the condition of the connection the indicator may be lit green after alternating from flashing orange to lit orange IMPORTANT Do not disconnect the center adaptor s AC cord or the coaxial ca...

Page 15: ...reen A B 2 All of the center adaptor s indicators B are lit green Resetting is completed when all the indicators are lit green after changing from flashing green IMPORTANT Do not disconnect the center adaptor s AC cord within 30 seconds after resetting because the internal information may not have completed resetting Operating Instructions 15 2 Resetting the Unit ...

Page 16: ...der to access the adaptor s maintenance screen you must temporarily change the IP address assigned to your computer Before you change the IP address of your computer note the IP address and network settings already assigned to your computer After you have finished using the maintenance screen restore the computer s IP address and network settings to their original values If you plan to update the ...

Page 17: ...address In Microsoft Windows 7 this procedure must be performed by either the Administrator user or a user assigned with administrator level privileges Refer to the help file supplied with the operating system for more information 1 Click Start Control Panel View network status and tasks 2 Click View your active networks Local Area Connection 3 Click Properties under Local Area Connection Status 4...

Page 18: ...not be used 6 Click Close to exit the Local Area Connection Properties screen IMPORTANT The procedure for changing the IP address may change depending on whether the viewing method for Windows 7 is set to Large icons or Small icons Refer to the help file supplied with the operating system for more information 18 Operating Instructions 3 Adaptor Maintenance Screen ...

Page 19: ...is connected to the power outlet A B C IMPORTANT To display the maintenance screen of adaptors that have already been installed or connected directly connect each adaptor to a PC with a LAN cable 2 Start the computer s web browser See page 22 for information on web browsers 3 Enter http 192 168 249 249 in the web browser s address bar 4 Enter the user name and password Default user name BY HPE11 D...

Page 20: ...camera adaptor is different After you have finished using the maintenance screen restore the computer s IP address and network settings to their original values Only a PC connected to the adaptor s network connector can display the maintenance screen and perform firmware updates etc The maintenance screen is displayed in English 20 Operating Instructions 3 Adaptor Maintenance Screen ...

Page 21: ...ess their maintenance screens because the information ARP table of the previously connected adaptor is retained the maintenance screen may not be able to be opened Therefore we recommend restarting the computer before connecting it to another adaptor and accessing its maintenance screen You may reset the computer s ARP table if you do not want to restart the computer Refer to the help file or oper...

Page 22: ...b Browser Microsoft Windows 7 Internet Explorer version 8 0 or later Microsoft Windows Vista Internet Explorer version 7 0 or later Microsoft Windows XP Internet Explorer version 6 0 or later 22 Operating Instructions 3 Adaptor Maintenance Screen ...

Page 23: ...ile then click Open 4 Click Start 5 Click OK when prompted The firmware will be updated and then the adaptor will automatically restart After restarting the updated firmware is used IMPORTANT After you have finished using the maintenance screen restore the computer s IP address and network settings to their original values Do not disconnect the center adaptor from the power outlet until the update...

Page 24: ...sion Operation Mode Displays the adaptor type camera adaptor or center adaptor Camera adaptors are displayed as Master and center adaptors are displayed as Terminal MAC Address of this equipment Displays the MAC address of the connected adaptor Another Master Indicates whether other camera adaptors exist on the network If other camera adaptors exist on the network Detected is displayed if they do ...

Page 25: ...he camera adaptor s PoE switch ON OFF When viewing the center adaptor s maintenance screen information from the camera adaptor is obtained and displayed If the information cannot be obtained Unknown is displayed PoE PoE Power Supply Displays whether the camera adaptor s PoE function is able to supply power to connected devices or not Enable is displayed if the camera adaptor is able to supply powe...

Page 26: ...t mask if necessary 5 Click Set then click OK when prompted 6 Click Restart The adaptor will restart and the new settings will take effect The new IP address must be entered in the web browser s address bar in order to access the adaptor s maintenance screen again IMPORTANT After you have finished using the maintenance screen restore the computer s IP address and network settings to their original...

Page 27: ...intenance screen again IMPORTANT After you have finished using the maintenance screen restore the computer s IP address and network settings to their original values To increase security we recommend changing the adaptor s password Do not forget the password If the password is forgotten you can reset the password to the default value 999999 by resetting the adaptor see page 14 If the adaptor is re...

Page 28: ...tion then click the Terminal List Delete tab The center adaptor s MAC address is displayed The Delete button Cancel button and check box cannot be used IMPORTANT After you have finished using the maintenance screen restore the computer s IP address and network settings to their original values The MAC address of the center adaptor is written on the underside of the center adaptor 28 Operating Inst...

Page 29: ...or s LINK indicator is lit red Data cannot be sent because the camera adaptor may be malfunctioning Contact an authorized service center The center adaptor s POWER indicator is flashing green The center adaptor may be connected to a device other than the camera adaptor Check the connection with the camera adaptor see 3 2 Connections in the Installation Guide The center adaptor s LAN indicator is l...

Page 30: ...tors with a coaxial cable see 3 2 Connections in the Installation Guide The center adaptor s COAXIAL indicator is lit red Data cannot be sent because the center adaptor may be malfunctioning Contact an authorized service center 4 2 Communication Speed Issues Problem Cause and Remedy When testing the communication speed all the indicators are off or only 1 or 2 of the indicators are lit The communi...

Page 31: ...that the camera adaptor network camera and other network devices are connected properly that there are no connection problems such as damage or breaks in the cables and that network devices are connected to the power outlet see 3 2 Connections in the Installation Guide The status of the PoE PoE Switch on the maintenance screen is set to OFF Turn the PoE switch on the camera adaptor to ON see page ...

Page 32: ...apability Maximum 22 W Camera Adaptor BY HPE11R Items Specifications Operating Environment Temperature 10 C to 50 C Humidity 20 90 no condensation Interfaces 10Base T 100Base TX 1 AUTO MDI MDI X PoE compatible BNC connector Dimensions W H D About 80 mm 115 mm 35 mm main unit only Mass Weight About 165 g Power Supply Original power system DC 55 V from the center adaptor via the coaxial cable Power ...

Page 33: ...cations Number of adaptors that can be communicated with 1 camera adaptor can be connected via coaxial cable for each center adaptor Connectable Devices Center adaptor devices equipped with 10Base T 100Base TX interfaces Camera adaptor Panasonic network cameras see http panasonic net pss security products coax index html for more information Number of devices that can be connected A maximum of 256...

Page 34: ...actors such as the coaxial cable condition and network environment The values shown here measured in environments not affected by cable or network environment conditions 2 Measured using Linux FTP Maximum Transmission Distance PoE Power Supply when using RG 6 U coaxial cable Specifications Maximum Transmission Distance 300 m 500 m 1 000 m 1 500 m 2 000 m Power Supplied by PoE 15 4 W 1 12 0 W 2 Can...

Page 35: ...red to as RG 6 U coaxial cables Coaxial Cable Type DC R 300 m of Inner Conductor Maximum Cable Length for PoE connections Maximum Cable Length for non PoE connections RG 6 U Less than 12 W 500 m 2 000 m Accessories Rack Mount Connecting Fitting BY HCA10CE Operating Instructions 35 5 Specifications ...

Page 36: ...presentative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For EU only http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2010 PNQX3365ZA KK1210CM0 ...