29
Troubleshooting
Starting Up
The date and time are incor-
rect.
l
Make the correct settings.
A
Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the app bar.
3. Click [Control Panel] under “Windows System”.
Click (Start) - [Control Panel].
B
Click [Clock, Language, and Region] - [Date and Time].
l
If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
l
When the computer is connected to LAN, check the date and time of the server.
l
The 2100 A.D. or later year will not be correctly recognized on this computer.
[Executing Battery Recali-
bration] screen appears.
l
The Battery Recalibration was canceled before Windows was shut down last time. To
start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not
appear when resuming from
sleep(
)/hiberna-
tion.
l
Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility
(
è
Reference Manual
“Setup Utility”).
l
The Windows password can be used instead of the password set in the Setup Utility.
•
To set a password
A
Display “Charm” and click - [Change PC settings] - [Users].
B
Click [Create a password] under “Sign-in options”.
A
Click (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or
remove user accounts].
Follow the on-screen instructions.
•
Perform the following steps, and the password will be requested when the computer
resumes from sleep (
) / hibernation.
A
Open the Control Panel.
1. On the Start screen, flick from bottom side to inside of the screen.
2. Click [All apps] on the app bar.
3. Click [Control Panel] under “Windows System”.
Click (Start) - [Control Panel].
B
Click [System and Security] - [Require a password when the computer wakes] and
add a check mark for [Require a password].
Cannot resume.
l
One of the following operations may have been carried out.
In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was
connected or disconnected.
The power switch was slid for four seconds or longer to forcibly turn off the computer.
Slide the power switch to turn on the computer. Data not saved will be lost.
l
An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.
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