62
The power indicator or
battery indicator is not lit
is displayed
POST Startup Error(s) is
displayed
Windows startup, or an
operation is extremely
slow
The date and time are in-
correct
When the previous item
is not the cause
When resuming from the
standby or hibernation
mode,
does not ap-
pear even if a password
has been set in the Setup
Utility
Windows 98
When starting up in the
MS-DOS mode, the USB
floppy disk drive can not
be used
Windows 2000
The password of the ad-
ministrator was forgotten
Dealing with Problems
(Advanced)
When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem
appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the
problem, contact Panasonic Technical Support.
Starting Up
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 60
Press F9 in the Setup Utility (
page 51
). This will restore the Setup Utility's
settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this
operation may not cause the processing speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
When the computer is connected to a Local Area Network (LAN), confirm the date
and time of the server.
If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year
2100 A.D.
Windows NT
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT
®
is not installed. When the hibernation function is used
under this condition, the date and time may be incorrectly displayed. Correct the date
and time, and then install Phoenix APM 2.0 for Windows NT
®
.
When the hibernation function is used frequently, discrepancies may occur in the
display of the date and time even if APM 2.0 for Windows NT is installed. You can
set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
Press F9 in the Setup Utility (
page 51
). This will restore the Setup Utility's
settings to their default values (except the password settings).
Try removing all peripheral devices.
Windows 98
Run SCANDISK to check the hard disk.
At start-up, press Ctrl to operate the computer in the Safe mode.
Windows 2000
Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties],
then select [Tools] - [Check Now].
At start-up, press F8 to operate the computer in the Safe mode.
Use the Windows password as the following.
Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced], then
the check mark for [Prompt for password when computer goes off standby].
*
Windows 2000
: [Power Options]
After powering off the computer, connect the USB floppy disk drive and restart the
computer.
After reinstalling, setup Windows, then set the password again.
(To next page)
Windows 98
Windows 2000