66
Dealing with Problems
(Advanced)
Your peripheral does not
work (An error occurs
w h i l e i n s t a l l i n g t h e
driver)
Unable to print
The cursor does not move
from mouse operations
The device connected to
the serial port does not
work
E x t e r n a l m o u s e o r
trackball connected to
the external keyboard/
mouse port does not
work
A PC Card does not work
USB floppy disk drives
do not work in the MS-
DOS mode
You need to use drivers conforming to the current operating system(version). Some
earlier drivers will no longer work. To confirm the version, select [System] in [start] -
[Settings] - [Control Panel].
For more information, ask the manufacturer of the driver in question.
Check the computer-printer connection.
Make sure the printer is on.
Make sure the printer is in the online state.
Make sure paper is in the printer tray and there is no paper jam.
Has the Setup Utility been used to set [Parallel Port] to [Enable] or [Auto]?
Depending on the printer, EPP or ECP may not work at times.
Check your mouse connection, then reboot the computer from the keyboard.
From the keyboard, you may choose to press down on , then select [Shut Down].
Check the connection.
Confirm that the device driver for the serial port works. Refer to the reference
manual of the device.
Confirm that two mouse devices are not connected, one through the external key-
board/mouse port and the other through the serial port.
Try setting [Touch Pad] to [Disable] in the Setup Utility.
Confirm that [Serial Port A] (or [Serial Port B]) has not been set to [Disable].
Depending on the device, the operable I/O and IRQ may be limited. Try different
I/O and IRQ settings in the Setup Utility.
Try setting [Touch Pad] to disable in the Setup Utility.
In some circumstances, if a PS/2 external mouse with a serial interface conversion
function is connected to the port, it may not operate normally. Try connecting it to
the serial port.
Windows 98
If a switch is made to the Hand Written mode in Panasonic Hand Writing, any
external mouse or trackball connecting to the external keyboard/mouse port will
not operate. Reconnect the device after quitting the Hand Written mode. If the
device still does not work, try restarting the computer.
Make sure the card is properly inserted.
Confirm that the card conforms to the PC Card Standard.
Note that after a driver is installed, the computer must be rebooted.
Check that the proper port settings have been made.
Read the PC Card’s manual. Or, you may need to call the manufacturer of the PC Card.
Try removing / reinserting the PC Card by following the proper procedure. (
page 35
)
Windows 2000
Confirm that a driver for Windows 2000 has been installed.
Windows NT
When [Card Executive 2.0 for NT] is not displayed in [Control Panel], install
Phoenix Card Executive™ 2.0 for Windows NT
®
.
Confirm that a PC Card compatible with Windows NT is being used.
Try setting the unnecessary serial port to disable in the Setup Utility or changing
the resource of the PC Card by the card's utility.
Only the Panasonic CF-VFDU03 USB floppy disk drive can be used.
Do not connect the floppy disk drive to the USB connector of the port replicator for
this computer.
Make sure [Legacy USB Support] and [USB Floppy Boot] is enable in the Setup
Utility
After powering off the computer, connect the USB floppy disk drive and restart the
computer.
Connecting Peripherals
(To next page)
