26
T
roubleshooting
You can use the PC Information Viewer to check the computer’s usage status, and use
this information when calling technical support office for advice. (If you have not logged
on with administrator authority, some information will be displayed as [Not Found].)
Running PC Information Viewer
Windows XP
1
Select
[start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC
Information Viewer].
Windows 2000
1
Select
[Start] - [Programs] - [Panasonic] - [PC Information Viewer] - [PC Informa-
tion Viewer].
Click on the items to display detailed information for each item.
Save information to a file
Displayed information can be saved to a text file(.txt).
1
Run the PC Information Viewer and display the information you wish to save.
2
Select [Save].
·
To save the item that is displayed.
Select [Save only the information displayed] and [OK].
·
To save all items.
Select [Save all the information] and [OK].
3
Select the folder, input the file name, then select [Save].
Save a copy of the screen to a file
You can save a copy of the screen currently being displayed to a file in bitmap
format (.bmp).
1
Display the screen you want to save.
2
Press
Ctrl
+
Alt
+
F8
.
[pcinfo.bmp] will be saved in [My Documents] folder. If [pcinfo.bmp] file already
exists, it will be overwritten. (If [pcinfo.bmp] file is set as a “Read only” or “Hid-
den” file, the new file cannot be saved).
Check the Computer's Usage Status
You can also save a copy of the screen to a file using the following procedure.
Windows XP
Select
[start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].
Windows 2000
Select
[Start] - [Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].
At the time of purchase, the computer is set so that a copy of the screen can be saved to
a file by pressing
Ctrl
+
Alt
+
F8
. This setting can be changed using the
following procedure.
1
Select [PC Information Viewer].
Windows XP
Select
[start] - [All Programs] - [Panasonic] - [PC Information Viewer].
Windows 2000
Select
[Start] - [Programs] - [Panasonic] - [PC Information Viewer].
2
Select [Screen Copy] with the right button, and select [Properties] - [Shortcut].
3
Move the cursor to [Shortcut key], and press the key to be used for the shortcut.
Colors are saved in 256 colors.
When using an Extended Desktop.
Saves a copy of the screen displayed on the primary device.
NOTE
Dealing with Problems
(Summary)
Summary of Contents for CF-T2 Series
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