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Hardware Diagnostics

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to 
determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.

<For Numeric keyboard model>

Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of 

Fn

 and other keys. When using USB keyboard, press 

buttons indicated in (  ).
Example: Press 

Fn

 + 

U

 (F2) 

 Press 

F2

z

CPU/Systems (check CPU)

z

RAM XXX MB (check Memory)

z

HDD XXX GB (check Flash Memory Drive)

z

Video (check Video Controller)

z

Sound

*1

z

Wireless LAN

*2

z

Wireless WAN

*3

z

Bluetooth

*4

z

GPS

*5

z

USB

z

SD (check SD Card Controller)

z

Keyboard

z

Touchscreen

*1

When the diagnostic utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will not sound if mute is 
using Windows.)

*2

Only for model with wireless LAN

*3

Only for model with wireless WAN

*4

Only for model with Bluetooth

*5

Only for model with GPS

z

When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is running, 
sounds may be generated from the speaker. These are not malfunctions.

Hardware that can be checked using the PC-Diagnostic Utility

Summary of Contents for CF-U1 series

Page 1: ...1 Reference Manual Personal Computer Model No CF U1 Series We recommend that this Reference Manual be printed ...

Page 2: ...ury Useful and helpful information Press Enter key Fn Del Press and hold Fn key and then press Del key This manual explains key operations based on QWERTY keyboard models for US English When the key combinations differ in using Numeric keyboard model see the footnote The key combinations may differ when using QWERTY keyboards other than US English models In such cases look for the functions or ico...

Page 3: ...ator password and click OK Set USB selective suspend setting to Enabled A Click Start Control Panel System and Security Power Options B Click Change plan settings of the current power plan C In Change settings for the plan click Change advanced power settings D In Advanced settings double click USB settings E Double click the displayed USB selective suspend setting F Change settings of On battery ...

Page 4: ...u can use the key combinations of LCD brightness and Display switching z The key combinations may not work with some applications z The pop up icon appears after logging on to Windows It may not appear in some application conditions QWERTY key board model Numeric key board model Function Pop up icon Fn Q Fn W Fn Fn LCD brightness QWERTY keyboard model Fn Q down Fn W up Numeric keyboard model Fn do...

Page 5: ...y and on the display in the process of returning to the normal desktop from Screen Saver with a password or from Sleep Hibernation z Until Windows startup is completed during Setup Utility etc the Duplicate and Extend display cannot be used and pressing Fn E 2 switches the display between the internal LCD and the external display z When the display cannot be switched right click on the desktop and...

Page 6: ...ly z This does not work on beeps or speakers connected to the USB port 3 For Numeric keyboard model Fn 4 For Numeric keyboard model Fn 7 Fn T Fn 6 Activate sleep Î page 26 Fn F Fn 9 Remaining battery charge Î page 34 Fn G Fn 0 Activate hibernation Î page 26 Fn Z Fn Ctrl Light up the keyboard QWERTY key board model Numeric key board model Function Pop up icon ...

Page 7: ...d operation buttons QWERTY key board model Numeric key board model Function Fn D Fn 8 Keyboard except for Fn D 5 scroll button zoom button and application buttons are disabled When locked The message appears to show how to unlock If was displayed by clicking on the notification area icon changes to If a locked key is pressed the entire keyboard gleams To cancel press Fn D 5 again NOTE z Power swit...

Page 8: ...notification area Fn is locked Fn is not locked Disable popup The pop up icon will not be displayed 3 Click OK NOTE z You can have different settings for each user 6 If the speakers are muted beeps do not sound Setting Ctrl Alt 7 Shift 7 keys and Windows key operations When you press Ctrl Alt 7 Shift 7 or Windows the key is locked pressed down until you press another key You can easily operate thi...

Page 9: ...played by pressing Windows key once Press 3 times to display the menu Windows specification z When Sticky key is not active After pressing Ctrl Alt Fn Del 8 the indicator next to Ctrl and Alt 7 remains lit The light goes off when the original display is returned z When you input letters if you want to confirm that Shift 7 key is pressed on the screen follow the steps below to install Sticky Key No...

Page 10: ... pressure when operating the touchscreen Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface z When the touchscreen becomes dirty wipe it with a soft cloth The touchscreen is specially treated to prevent dirt from adhering to the surface so dirt can be removed easily using a dry cloth If the dirt does not come off easily breathe on the surfac...

Page 11: ...ation response may be slower in low temperature environments The touchscreen may respond to operations more slowly when using the computer in temperatures less than 5 C but this is not a malfunction Response time will return to normal when the computer is returned to room temperature z If the cursor jumps to a location other than where the screen was touched or if the LCD reso lution changes recal...

Page 12: ...it with neutral detergent Do not use bleach or a fabric conditioner softener or carry out sterilization by boiling If the LCD gets wet wipe the surface lightly with the soft cloth While wiping the LCD display the computer must be turned off A standard user needs to perform the calibration as an administrator before performing the calibration for each user Calibration by an administrator NOTE z At ...

Page 13: ...or each user 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Select Touch input or Pen input 4 Using the stylus touch each of the target marks one by one and then click Yes z Perform the calibration for the orientation to be used ...

Page 14: ...an also select files with extensions pdf jpeg wma etc other than exe When selecting files other than exe select All File You can specify the parameter only for exe files If the application software starting up from the file has not been associated this function does not work z You can register different files for from Button 1 to Button 4 respectively z To cancel the file registered make the text ...

Page 15: ... on the task bar after logging on If is not dis played click Start All Programs Panasonic Software Keyboard 1 Touch the software keyboard z To use shortcut key Example Ctrl C Press Ctrl turns blue and then press C z If you added the input language the language bar e g is displayed on the notification area To select the keyboard language use the language bar on the notification area If the keyboard...

Page 16: ...o Move The software keyboard moves automatically to avoid overlapping the selected window z Auto Restore The software keyboard minimized on the task bar will be restored when you change the input mode This may not work on some applications z Always On Top The software keyboard appears on the top z Transparent The software keyboard appears semi transparent z Big Size Medium Size Small Size Select t...

Page 17: ...tart Control Panel Clock Language and Region Region and Language Formats Additional settings Currency Currency symbol z After changing the currency symbol click A and then change the size of the numeric keypad so that the selected currency symbol is shown z You can input the unit by using C B C ...

Page 18: ...mode 1 Put the cursor A on the position you want to zoom in 2 Press the zoom button B Zoom in Zoom out to the original size The area around the cursor is zoomed in Each time you press the button zoom ratio changes You can zoom between 100 and 500 at 50 intervals z You can also click on the notification area and then click to display Zoom menu and select the zoom ratio z You can operate the compute...

Page 19: ...he Zoom function will also be displayed when it is on the frame of Windows 1 Click on the notification area and then click Zoom menu appears 2 Click Use Zoom Cursor to add a check mark NOTE z Use Zoom Cursor appears only in the following conditions The zoom ratio is 100 100 Zoom There is no check mark for Zoom Up Area by Moving Cursor Position Windows Aero is off z When using application software ...

Page 20: ...move the zoom position When you move the cursor to the position you want to zoom the zoom position changes as well Always Foremost mode You can display the task bar in its original size for easy operations even in the zoomed screen A Click on the notification area and then click to display Zoom menu B Click and add a check mark for Always Foremost on the Screen In the default set ting check mark i...

Page 21: ...om Up Area Always Foremost Side On Set Always Foremost mode to ON Zoom Up Area Always Foremost Side Off Set Always Foremost mode to OFF D Click OK 2 For Numeric keyboard model use a USB keyboard or software keyboard Lower Screen Refresh Rate Leave the check mark added normally When you do not operate the computer certain length of time in the zoomed condition the screen updating frequency changes ...

Page 22: ...right click then click Exit Panasonic Hand Writing and then restart Panasonic Hand Writing z Panasonic Hand Writing may not work properly if another application software is active In this case close the applica tion software and try handwriting again 1 Click on the notification area and double click Alternatively you can click Start All Programs Panasonic Panasonic Hand Writing NOTE z Select the i...

Page 23: ...erformance is slightly lowered z When the display is rotated the zoom function becomes ineffective z When the display is rotated the motion video may not be displayed correctly or the sound may be distorted Click Rotate Primary Landscape z When you start up Windows and rotate the display right after logging on the display may return to the previous state Then the display returns to the rotated sta...

Page 24: ...ings only if you logged on to Win dows as an administrator B When a check mark for Allow all users to use setting dialog is added each user can choose the order C When a check mark for This setting affects all users is added the order which you chosen is set to all users To use the same setting for all users remove the check mark to Allow all users to use setting dialog and add the check mark for ...

Page 25: ...etup Utility is not requested at resuming You can use the Windows password for security in sleep or hibernation In the default setting you are requested to enter the Windows password when the computer resumes z Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the perip...

Page 26: ...hoose what the power buttons do z While the computer is entering sleep or hibernation do not touch the computer For example do not Touch the keyboard touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Operate the wireless switch Insert and remove the SD Memory Card Wait until the power indicator blinks green sleep or goes off hibernat...

Page 27: ...ernal mouse or other peripheral devices Connect or disconnect the AC adaptor Shut down or restart Windows Enter sleep or hibernation Wait approximately 1 minute Operate the wireless switch Insert and remove the SD Memory Card z If the computer enters sleep while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse will resume the computer NOTE z Only for model with Bluetoot...

Page 28: ...Save changes z The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changin...

Page 29: ...D brightness will reduce power consumption 1 For Numeric keyboard model Fn z Turn off the computer when it is not in use You can also turn off only the wireless LAN wireless WAN or Bluetooth power z Disconnect external devices USB devices external mice etc that are not being used z Use Sleep Hibernation Press Fn T 2 to set the computer to sleep or Fn G 3 to set it to hibernation when you have to l...

Page 30: ...gain in Confirm New Password and press Enter 6 Press Fn B F10 1 and then select Yes and press Enter 1 For Numeric keyboard model connect a USB keyboard and press F10 CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer e...

Page 31: ...ility Î page 92 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the flash memory was removed z You cannot use the flash memory lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 30 z When you have your flash memory drive repaired Contact Panasonic Technical Support Before sending...

Page 32: ...u attach the battery cover with the battery pack already inserted You can check the battery level by blinking times Except for the operations stated above In high temperature mode the battery pack is discharging the power to 80 2 of normal temperature mode Î page 35 Do not remove the battery pack since the power is not supplied even if you connect the AC adaptor in this mode If remove the battery ...

Page 33: ...er is open If you remove the battery pack in this case the power supply is cut off and the computer is shut down Do not remove the battery pack because this may cause data to be lost and the computer to malfunction Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out of the acceptable range The power supply is not enough because sof...

Page 34: ... the Battery Recalibration Î page 37 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep for a long time without power supply from the AC adaptor z The battery display may not be the same as that of notification area This is not a malfunction Ch...

Page 35: ...er switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the ...

Page 36: ...puter z Connect the AC adaptor immediately If you do not have the AC adaptor exit the running programs and Windows then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery turn off the computer replace t...

Page 37: ... Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time due to the large battery capacity This is...

Page 38: ...tery pack that can be replaced removed Remove replace the battery pack under the right conditions according to the chart below because if the computer is mistak enly shut down this may cause data to be lost and the computer to malfunction Replacing the Battery Pack When the com puter is ON or in Sleep When the AC adaptor is not connected Only one battery pack can be removed replaced To check if th...

Page 39: ...the left side as an example A Remove the edge of hand strap passing through the clip B Tip the top of clip front C Pull out the clip from the computer z Do the same for the right clip 3 Open up the whole hand strap 4 Press and hold A and slide the latch to unlock the battery cover The following illustration shows how to attach remove Battery 1 as an example Do the same for Battery 2 A A ...

Page 40: ... Lift up the battery pack 7 Insert the new battery pack A Insert the battery pack matching with B side B Slide down the battery pack 8 Attach the battery cover A Insert the claw of the cover matching the dent of computer B Press down the latch side of cover to close z If the cover does not close firmly insert the claw again If the problem persists check if the battery is inserted properly B ...

Page 41: ...ttery cover slide the latch to fix 10 Attach the hand strap back to the original form z Take the step 2 A to C in the reverse order CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer A A ...

Page 42: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create z To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 ...

Page 43: ...e SD Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card z Do not place the card in the following locations In direct sunlight or in very hot location such as inside of a car In very dusty or humid locat...

Page 44: ...longer be performed normally z Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from sleep or hibernation do not access the SD Memory Card...

Page 45: ...nd confirm the SD Memory Card indicator A is off 1 Disable the card function A Click on the notification area and click B Select the card z These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out A ...

Page 46: ...en screws at position A For further information refer to the instruction manual of the USB device To remove the USB device 1 Disable the USB device A Click on the notification area and click B Select the USB device z These steps are not necessary when Removing the device after turning off the computer is not displayed The device does not appear in the list in step A 2 Remove the USB device Connect...

Page 47: ...ouse is connected to the computer touching the USB key board keys or mouse will resume the computer When connected to the USB port of the Cradle touching the USB keyboard or mouse will not resume the computer z When a USB device is connected sleep and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer z When the USB devic...

Page 48: ... light Using the Camera 1 Hold both sides of the computer to aim the camera NOTE z When the computer is moved from hot and humid environments to cold environments dew condensation may form mist inside the lens This is not a malfunction Wait until the lens dry Camera Lens Camera Light ...

Page 49: ... all multi media software including this utility and restart this utility z If an error message appears and nothing is displayed restart this utility z Two or more users cannot use this utility with Windows Fast User Switching function z When the computer has resumed from standby or hibernation an error may appear and the connection with the cam era device may be lost If this occurs restart this u...

Page 50: ...he Light Zoom In Take Photo Functions to an Application Button z The light turns off automatically after a certain period of time Click Control Camera Light Settings to set your lighting duration preferences z To maximize battery and LED life it is not recommended to keep the light on for a long period of time Taking Pictures Switch the light on and off See below Take photo Î page 51 Burst shootin...

Page 51: ...will not enlarge the camera s image Take Photo You can record the camera image as a picture 1 Adjust the direction of camera zoom See above picture quality Î page 52 etc 2 Click or click Photos Take photo z While taking photos the icon changes to indicating the photo is being captured z You can assign the Take Photo function to an application button Î page 56 Assigning the Light Zoom In Take Photo...

Page 52: ...referred settings and click OK z When the following boxes are checked Box A only Select to save or cancel after the photo is taken Save and delete icons will appear after the photo is taken Photo will be saved using default name date time Box B only Name the taken photo Photo can be named and saved using the windows File Name box that appears after photo is taken Photo can be deleted by selecting ...

Page 53: ...deo 1 Click or click Video Start Recording While recording the icon changes to 2 Click or click Video Stop Recording NOTE z You cannot zoom or display the date time stamp while recording z When the distance between the camera and subject is too close the image may be out of focus z If you specify an externally connected storage device as the save destination the camera software may operate slowly ...

Page 54: ...d and saved using the windows File Name box that appears after stopping the video Video can be deleted by selecting cancel Boxes A and B Select to save or cancel after the video is recorded Name the recorded video Save and delete icons will appear after the video is taken Video can be named after save icon is selected using the windows File Name box Setting Audio Set your sound preferences on the ...

Page 55: ...t z Color Space Compression Set the compressed data format for the image z Output Size Set the image resolution NOTE z Make sure the image resolution is within the range of the display resolution of this computer Refer to Specifications Display Method in OPERATING INSTRUCTIONS z If you set Output Size the Frame Rate is automatically determined z The setting items depend on the device some items ca...

Page 56: ...utter When assigning the Take photo function by specifying the file name Î page 52 c program files panasonic panasonic camera utility pcam exe shutter_name 4 Click OK NOTE z When the Panasonic Camera Utility is not running and if you press one of the buttons to which the Zoom in function Take photo function etc are assigned the Panasonic Camera Utility will be activated Press the button again to u...

Page 57: ...LY AT THE LASER LIGHT For model with 2D Barcode Reader DO NOT LOOK DIRECTLY AT THE LED LIGHT z Be sure to read Precautions in OPERATING INSTRUCTIONS NOTE z When the computer is moved from hot and humid environments to cold environment dew condensation may mist up inside the lens This is not a malfunction Wait until the lens dry Reading Window Trigger Buttons ...

Page 58: ...Always On Keep barcode reader active even after reading a barcode Disconnect Barcode Module Stop barcode reader connection in Always On mode or Power Saving Mode Confirmation Message On If the trigger button is pressed in Power Saving Mode Push Barcode Trigger again to enable Barcode message is displayed to prevent operational errors 1 Add Enter Key code 2 Add a line feed code after a barcode stri...

Page 59: ...h the Barcode Module In Always On mode the Barcode Module is not reconnected only by turning on the computer Select Connection to Barcode Always On again from the above menu 1 Aim the reader at the barcode 2 Press one of the trigger buttons on the rear side of the computer For model with 1D Barcode Reader The red read beam for reading is emitted from the reading window Make sure the red read beam ...

Page 60: ...yond each edge of the barcode For model with 2D Barcode Reader z Perform reading so that the entire symbol falls within the center of the red LED light z The reader can still read a barcode even if the barcode is not in the center of the red LED light However if a part of the barcode lies slightly outside the LED light the barcode cannot be read Make sure the entire barcode is inside the LED light...

Page 61: ...rials that can easily scratch the reading window to touch the window such as sandpaper or metal object In addition do not directly apply a liquid such as water detergent or alcohol on the surface of the window For parts other than the reading window please read Maintenance in the Personal Computer Operating Instructions Cleaning the Reading Window ...

Page 62: ...mpletely crosses You can slide your finger from both sides z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface Your finger was wet or extremely dry Your fingerprint does not have sufficient data for personal identification For further information refer to Fingerprint...

Page 63: ... Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further information refer to the UPEK Protector Suite QL Help menu z Click Start All Programs Protector Suite QL Help Overview Recommended Installation Procedure Performed by the Computer Administrator Performed by each user TPM Installation Install...

Page 64: ...ll not be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM z Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter 2 Fingerprint Utility Installation Performed by the Computer Administrator A Log on to Windows...

Page 65: ...nd click Finish z Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerprint sensor The number of the available fingerprints appears in the display Enrol...

Page 66: ...ick Close E Add a check mark for Power On in Password Types F Enter the password step C and click OK G Click Next Follow the on screen instructions NOTE z To use the Power on Security feature enable it by following the steps described above Do not use the fingerprint lists in the Setup Utility to change the setting for Power on Security except for the specific case such as the Finger print device ...

Page 67: ...ave already made Power on Security effective after step B your fingerprint authentication will be necessary A Turn on or restart the computer B Press Fn U F2 or Fn Del while Panasonic boot screen is displayed soon after the computer starts the startup procedure C Select the Security menu D Select Setup Supervisor Password and press Enter E Enter your password in the Create New Password and press E...

Page 68: ...ord using the User Enrollment wizard If you do not define the backup password you may lose your data in case of authentication hardware failure z File used by each user Backup user passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the flash memory drive or when reinstalling Windows This file contains the fingerprints encryption keys and...

Page 69: ...e software s online manual Î page 63 Handling Maintenance z The enrolling and authentication sensitivity may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may al...

Page 70: ...on security using fingerprints and click OK D Click Fingerprints and click Enroll or Edit Fingerprints User Enrollment wizard starts Follow the on screen instructions E When the User s Fingers screen appears click Next without deleting fingerprint samples F Click Manage Passwords G Select Power On in Password Types and click Unset password H Enter the password for Power on Security and click OK I ...

Page 71: ...move Surely remove all of the fingerprints 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Start Control Panel Uninstall a program D Double click Protector Suite and select Remove E Select Remove all Protector Suite data and click Next Uninstallation starts Follow the on screen instructions F When the Protecto...

Page 72: ...o cancel fingerprint dialog and you will be prompted for a password If you do not use Advanced Security enter your Windows log on password Otherwise enter your Advanced Security backup password CAUTION z If you used Advanced Security without a backup password There is no way to backup your data If biometrics authorization does not work there is no way to backup your data C Deleting the passport Us...

Page 73: ...o fix it to the Cradle CAUTION z You can select whether the USB ports of the Cradle are to be Enabled or Disabled in Setup Utility Î page 90 It is separated from the setting for the USB port of the computer z The driver of the Cradle is preinstalled in the computer z Hot or warm docking undocking is not possible with the Cradle or Mini Port Replicator z If impure substance is attached on the conne...

Page 74: ...ching to MID in Intel R Graphics Media Accelerator Driver for ultra mobile We recommend you to switch the output destination by pressing P 1 or Fn E 2 z When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display Depending on the settings some external displays may be...

Page 75: ... external display for which you have set high resolution or high refresh rate Connecting disconnecting an external display during computer operations 3 For Numeric keyboard model 3 4 For Numeric keyboard model Fn 4 1 Press P 5 or Fn E 6 2 Click the Display mode You can switch the display mode by pressing P 5 or Fn E 6 NOTE z Until Windows startup is completed during Setup Utility etc the simultane...

Page 76: ...ick the desktop and click Graphics Properties B Select Extended Desktop in Operating Mode C Click Apply D Click OK To change the display settings 1 Right click the desktop and click Graphics Properties 2 Select Extended Desktop in Operating Mode and select the settings for Primary Device and Secondary Device 3 Click Display Settings and set the display color and resolution etc 4 Click OK NOTE z Do...

Page 77: ...ternal display will be set to primary device or MID Monitor the internal LCD will be set to primary device z To switch to the Extended Desktop be sure to use the Intel R GMA Driver for ultra Mobile screen If you use other methods e g display setting etc the screen may not be displayed correctly z The pop up icon displayed by Fn key combination appears only on the primary device z Set the internal ...

Page 78: ...ini Port Replicator 1 Turn off the computer z Do not use sleep or hibernation function 2 Set the computer to the Cradle 3 Connect the LAN port A and the network system server HUB etc by using a LAN cable 4 Turn on the computer Connecting LAN A ...

Page 79: ...menu of the Setup Utility Î page 89 NOTE z For further information about Wireless LAN Î page 82 z For further information about Bluetooth Î page 85 z For further information about Wireless WAN Refer to the instruction manual of the wireless device 1 Open the cover A Slide the latch down to unlock the cover B Open the cover To disable all wireless communication 2 Switch A to OFF To enable wireless ...

Page 80: ...appear All wireless equipment wireless LAN Bluetooth wireless WAN will remain ready irrespective of the wireless switch setting z It may take some time to turn off wireless communication after switching the wireless switch off z If the IEEE802 11a setting is changed in Device Manager Î page 84 the display will be changed accordingly z You can check the wireless LAN communication status in Intel PR...

Page 81: ...atus on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable Turns on the following device Only selected devices are enabled when you set the wireless switch to ON Turns on the device that was on immediately before the wireless switch was turned off the last time default When you turn on the wireless switch the...

Page 82: ...less LAN antenna A Do not block the antenna area with your hand or body z You cannot use the wireless LAN function together with the Fast User Switching function z The transmission rate will be lower when a microwave oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 90 Before using a wireless LAN t...

Page 83: ...r on the notification area 3 Select an access point and click Connect 4 Input the key you set for the access point to recognize the computer and click OK Wait for the computer to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setting is complete 5 Click Close NOTE z The settings depend on the network environment For further informatio...

Page 84: ...ected to an IEEE802 11b g access point the connec tion will be temporarily interrupted z You can also change the IEEE802 11a setting in Device Manager A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R WiFi Link 5100 AGN C Click Advanced and then select Wireless Mode in Property...

Page 85: ...se Bluetooth set Bluetooth to Enabled default in the Advanced Wireless Configuration menu of the Setup Utility Î page 90 z The transmission rate will be lower when a microwave oven is used near by To turn on off Bluetooth Î page 79 Disabling Enabling Wireless Communication To check the Bluetooth communication status Î page 80 To check the wireless communication status To access the online manual 1...

Page 86: ...times while Panasonic boot screen is dis played soon after the computer starts the startup procedure When Enter Password is displayed input your password When you start the Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the se...

Page 87: ... Language English Japanese Product Information Computer information cannot be changed Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level ...

Page 88: ...ouchscreen mode setting either Touchscreen Mode or Tablet Mode is displayed Del BS Key Normal Replace APP3 Button This setting is effective only until Windows startup is completed during Setup Utility etc When Application is selected APP3 button is not effective When F1 F12 is selected the APP3 button functions as a selected function key In any case the application which is assigned for Button 3 i...

Page 89: ...rature Auto Battery 1 Current Status Only when Environment is set to Auto Depending on the battery status either Normal Temperature or High Temperature is displayed Battery 2 Current Status Only when Environment is set to Auto Depending on the battery status either Normal Temperature or High Temperature is displayed Advanced Menu CPU Configuration Execute Disable Bit Capability Disabled Enabled Hy...

Page 90: ... Threshold Disabled High Mid Low XWireless Configuration Enter the sub menu 1 XSerial Port Configuration Used to configure the GPS and Barcode Reader Enter the sub menu 2 Wireless Switch Disabled Enabled Wireless LAN Only for model with Wireless LAN Disabled Enabled Wireless WAN Only for model with Wireless WAN Disabled Enabled Bluetooth Only for model with Bluetooth Disabled Enabled GPS Only for ...

Page 91: ...nal boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates USB Floppy Disk 3 Hard Disk USB Hard Disk USB CD DVD Drive LAN Disabled 3 The operation is confirmed by Panasonic USB floppy disk drive optional CF VFDU03U NOTE z To boot from the following devices make the setti...

Page 92: ...ed Password on Boot 4 Disabled Enabled Set Supervisor Password 4 Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password 4 Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM For information on TPM refer to the Installation Manual of Tr...

Page 93: ...the system without saving the changes Save Options Save Current Values Save the changes for all Setup options Load Previous Values Load previous values for all Setup options Load Default Values Load default values for all Setup options Boot Override Device Information To select a boot device which operates only in the next booting ...

Page 94: ...Fn U F2 Press F2 z CPU Systems check CPU z RAM XXX MB check Memory z HDD XXX GB check Flash Memory Drive z Video check Video Controller z Sound 1 z Wireless LAN 2 z Wireless WAN 3 z Bluetooth 4 z GPS 5 z USB z SD check SD Card Controller z Keyboard z Touchscreen 1 When the diagnostic utility is running a loud beep will sound so do not use headphones at this time The beep will not sound if mute is ...

Page 95: ...ter and press Fn U F2 or Fn Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password z If you are using the computer after changing the settings from the status at the time of purchase we recommend that you make a note of the settings that are changed 3 Press Fn F9 At the confirmation message select Yes and press Enter Re...

Page 96: ...e icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE z Using the fo...

Page 97: ...t is displayed as red and contact Panasonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software 7 After the diagnostic check is complete click close or press...

Page 98: ... your computer NOTE z Connect the AC adaptor and do not remove it until backup is complete NOTE z This function does not work when you turn on the computer for the first time or just after you reinstall Windows Start and shut down Windows 7 and then you can use the function z Connect the AC adaptor and do not remove it until restoration is complete 1 Turn on the computer and when Panasonic boot sc...

Page 99: ...s up If the password is requested enter the Supervisor Password C Write down all of the contents of the Setup Utility and press Fn F9 At the confirmation message select Yes and press Enter D Press Fn B F10 At the confirmation message select Yes and press Enter The computer will restart E Press Fn U F2 or Fn Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is...

Page 100: ...ncluded USB CD DVD drive optional refer to recent catalogs and other sources for information about the products available z Remove all peripherals except for the CD DVD drive z Connect the AC adaptor and do not remove it until flash memory data erase is complete 1 Turn off the computer and connect the CD DVD drive to the USB port 2 Turn on the computer and press and hold Fn U F2 or Fn Del while Pa...

Page 101: ...very DVD ROM into the CD DVD drive 7 Select the Exit menu then select your CD DVD drive in Boot Override 8 Press Enter z The computer will restart z If Enter Password is displayed during the following procedures input the Supervisor Password or the User Password 9 Click Erase the whole data on the Hard Disk for security and click Next 10 At the confirmation message click YES 11 Click Continue 12 C...

Page 102: ...ettings to the default values and then change the settings as necessary z If the problem persists the internal clock battery may need to be replaced Contact Panasonic Technical Support System CMOS Checksum Error Invalid Year System date restored to 01 01 2009 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the interna...

Page 103: ...be interrupted or the performance may be adversely affected In this case restart the computer z In a network environment set Never for Put the computer to sleep and Hibernate after Î page 28 The Windows files included in the Windows 7 DVD ROM are contained in the following folders c windows support migwiz c windows support tools c windows support logging Network Connections and Communications Soft...

Page 104: ...nter sleep or hibernation automatically z Disconnect peripheral devices z If you connect to a network using wireless LAN function perform access point settings Î page 83 z If you do not use wireless LAN function turn off wireless LAN function Î page 82 z Make sure that you are not using any software that regularly accesses the flash memory Display Takes time to display Power Options screen z With ...

Page 105: ...pecial characters ß à ç etc and symbols z Use the character map Click Start All Programs Accessories System Tools Character Map Cannot use the keyboard in the Tablet mode z Use the Tablet PC Input Panel Refer to the Windows Help Network Cannot connect to network z Set LAN Î page 78 Cannot check the computer s MAC address z Follow the steps below A Click Start All Programs Accessories Command Promp...

Page 106: ...N is set to Enabled Î page 90 Wireless Switch Slide the wireless switch to ON Wireless Switch Utility Confirm that Wireless LAN is ON Î page 80 z This computer uses channels 1 through 11 3 when using IEEE802 11b g Check the channel being used by the access point 3 In the case of wireless communications the frequency band being used can be divided into segments so that different communications can ...

Page 107: ...item may be unavailable for some types of devices The connected mouse does not work z Check the mouse connection USB floppy disk drive does not work as a boot drive z The operation is confirmed by using Panasonic CF VFDU03U USB floppy disk drive optional when the computer boots from USB floppy disk drive z Connect the floppy disk drive directly to a USB port of the computer Do not connect it via a...

Page 108: ... keyboard Press Windows 4 and press 2 times and press to select Restart and press Enter 4 When the Sticky Key function is enabled at the time of purchase press Windows 3 times z If the computer does not respond to keyboard commands read No response Î page 113 Cannot point the correct position using the included stylus z Perform the touchscreen calibration Î page 12 Cannot input using the touchscre...

Page 109: ... Fingerprint Reader Î page 62 and Finger print Tutorial Click Start All Programs Protector Suite QL Fingerprint Tutorial The sensor enrolls or authenticates no fingerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud o...

Page 110: ...e A Log on to Windows as an Administrator You can always access the computer by using your Windows log on password In convenient mode any user can access the computer by using your Windows log on password B Update the enrolled fingerprints To be able to fully use Protector Suite QL you need to have usable enrolled fingerprints Enter the Enroll or Edit Fingerprints wizard If you do not use Advanced...

Page 111: ...may need to use the Enroll or Edit Fingerprints wizard to update the related data Enrollment to the device If the fingerprint has been enrolled to the device a new passport will be required Follow the procedure in the section Starting Over Î page 72 Lost Advanced Security backup password z To change the Advanced Security backup password go to the Enroll or Edit Fingerprints wizard and swipe your f...

Page 112: ...o remove it go to the Delete passport wizard and delete existing passports and then use the Fingerprint Storage Inspector to remove remaining fingerprints e g left over from previous installations z In convenient mode the Fingerprint Storage Inspector does not allow deleting the last fingerprint for an existing passport and only user s own fingerprints can be deleted Therefore it is necessary to d...

Page 113: ...ar in front of all other screens z Depending on your network environment it may take sometime to start up PC Information Viewer z If you use a guest account to log in some information will be displayed as Not Found 1 Click Start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information Others No response z Press Ctrl Shift 5 Fn and Tab...

Page 114: ... message appears click OK The screen image is saved in Documents folder z Alternatively you can save a copy of the screen in the following procedure Click Start All Programs Panasonic PC Information Viewer Screen Copy NOTE z The image is a bitmap file in 256 colors z When using the extended desktop Î page 76 a copy of the primary device screen is saved z The default key combination to copy is Ctrl...

Page 115: ...crosoft Windows and the Windows logo are registered trademarks or trademarks of Microsoft Corporation of the United States and or other countries Intel Core and PROSet are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Bluetooth is a trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corporation Names of products brands etc appearing in t...

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