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94

Troubleshooting (Advanced)

If the error message continues to appear even after confirming the above items, or if there is no external mouse con-
nected:

A

If an application with a high CPU usage rate is running, exit this application, and click [start] - [All Programs] - 
[Panasonic] - [Touch Pad utility]. 

B

Uninstall and then reinstall the Synaptics TouchPad driver and Touch Pad utility. (

page 64

)

If [Touch Pad utility settings] does not appear when you click [start] - [All Programs] - [Panasonic], click [start] - [Control 
Panel] - [Add or Remove Programs], and check that [Touch Pad Utility] appears.
• If it does not appear:

It is necessary to install the Touch Pad utility.
Click [start] - [Run] and input “c:\util\touchpad\setup.exe”, then click [OK].
Follow the on-screen instructions for the installation.

• If it does appear:

Click [Touch Pad Utility], and click [Change/Remove] to remove the program. Then follow the procedure under “If it does 
not appear” above to reinstall.

If an application has a screen in which only one of horizontal and vertical scrolling is possible, then regardless of the Touch 
Pad operation, scrolling only occurs in the permitted direction. (For example, in a screen permitting only horizontal scroll-
ing, a vertical scroll operation results in horizontal scrolling.)

Some applications may not work properly

When switching to a different user with the Fast User Switching function, the following problems may occur:
• Some applications may not work properly.
• Key combination with the 

Fn

 may not work.

• It may not be possible to set the settings of the display.
• Personal Secure Drive function of Security Platform (TPM) may not work (Only for models with TPM).
• The wireless LAN cannot be used. (only for models with wireless LAN)
• The B’s CLiP icon will no longer be shown on the notification area and a disk cannot be written.
In this case, log off all users without using Fast User Switching function, and try the operation once more. If the problem 
persists, restart the computer.
Some software applications installed after the time of purchase are not compatible with Windows XP Service Pack 2. 
Refer to application software manufacturer homepage or other sources.

No response

Is there an input screen (e.g., password input screen at startup) hidden behind another window?  Use the 

Alt

+

Tab

 to 

check for other windows being displayed.
Press the 

Ctrl

+

Shift

+

Esc

 to open Task Manager and close the software application which is not responding.

Summary of Contents for CF-W5MWEZZBM - Toughbook W5 - Core Duo 1.06...

Page 1: ...1 Reference Manual Personal Computer Model No CF W5 Series We recommend that this Reference Manual be printed ...

Page 2: ...ful information CAUTION CAUTION indicates a condition that may result in minor or moderate injury Enter This illustration means to press the Enter key Fn F5 This illustration means to press and hold the Fn key then press the F5 key When using with the Fn key and the Ctrl key functions interchanged read with the Fn key and the Ctrl key reversed start Run This illustration means to click start then ...

Page 3: ...over the work surface Tapping Clicking tapping or clicking To right click Can only be performed by clicking the right button Double Tapping Double Clicking double tapping or double clicking Dragging Two quick taps but on the second tap leaving your finger down applying pressure and moving it on the work surface or While holding down the button moving your finger on the work surface Scroll Trace a ...

Page 4: ... or horizontally by tracing repeatedly in the desired direction You can use separate settings for each account regarding whether to use the Touch Pad utility or the Virtual Scrolling func tion Using the Touch Pad Utility You can scroll easily by tracing a circle on the Touch Pad NOTE External mouse drivers cannot be used at the same time as the Touch Pad utility page 64 1 Make the following settin...

Page 5: ...inger in the appropriate area to begin scrolling The finger position on the Touch Pad can be changed using the Touch Pad utility page 6 This explanation assumes in the default setting 1 If the horizontal scroll function has not been enabled the segment shown in the figure above A is also included in the area to begin vertical scrolling 5 Trace a circle around the Touch Pad without lifting your fin...

Page 6: ...ute a vertical scroll the screen will scroll horizontally 6 Once scrolling has begun continue to trace a circle on the Touch Pad without removing your finger from the pad As long as you are tracing a circle you can continue scrolling using any position on the Touch Pad To scroll in the opposite direction trace a circle in the opposite direction without removing your finger from the Touch Pad 7 Whe...

Page 7: ...heck mark scroll the region where the mouse cursor is located within the active window If you remove the check mark scroll the selected region within the active window In either case if the mouse cursor is outside the active window scroll the selected region Reverse the direction of the vertical scrolling You can change the direction in which the screen scrolls when you trace the Touch Pad clockwi...

Page 8: ... the width of the initial scope A in five stages You can also change the width by sliding the Initial scope slide bar B Vertical and horizontal scroll initial scope You can change the initial scope B by dragging border of the vertical and horizontal scroll initial scope The maximum starting area for the horizontal scroll is half the circumference ...

Page 9: ...hat use the Touch Pad these two features cannot be used simultaneously If you try to use them at the same time a message may be displayed asking you if you want to enable the Touch Pad utility To use the Touch Pad utility Click Yes The Virtual Scrolling function will be disabled To use the Virtual Scrolling function Click No You can uninstall the Touch Pad utility using the following procedure A C...

Page 10: ...lmCheck By dragging slide bar to the Maximum position you can prevent the cursor from moving unintentionally By dragging slide bar to the Minimum position you can enable the cursor to move even with a light touch of the palm on the Touch Pad Touch Sensitivity When operating the Touch Pad if your finger touches the Touch Pad unintentionally causing the cursor to move or if the cursor does not move ...

Page 11: ... Wipe to remove dirt by using a dry soft cloth such as gauze or a soft cloth first applied with detergent diluted with water and then thoroughly wrung Do not use benzene or thinner or rubbing alcohol Doing so may adversely affect the surface e g discoloration In addi tion do not use commercially available household cleaners and cosmetics as they may contain components harmful to the surface ...

Page 12: ... Functions Pop up Icon Fn F1 Fn F2 LCD brightness Fn F1 down Fn F2 up You can select a different brightness level setting for when the AC adaptor is con nected and for when it is not connected In the default setting the LCD brightness is set to be darker when the AC adaptor is not connected NOTE The brightness of the power indicator changes in keeping with the brightness level of the internal LCD ...

Page 13: ...s not work on beeps or speakers connected to the USB port Fn F7 Activate standby page 27 Fn F9 Remaining battery power page 16 Fn F10 Activate hibernation page 27 Fn NumLk Run the ScrLk Scroll Lock function The functions differ depending on the application software Fn Home Lead to the last page or move the cursor to the end of the current line End Fn Move the back page PgUp Fn Move the next page P...

Page 14: ...n key combination A Press Fn once Locked B Press another key Lock released When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 1 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The Pop up icon will not...

Page 15: ...icator in the Main menu of the Setup Utility is set to Flashing the indicator will alternately become lighter and darker Flashing page 80 Green 1 Fully charged Red The remaining battery power approximately 9 or less Blinking red 1 Battery pack or charging circuit may not be working properly Quickly save your data and power off your computer Remove the battery pack and disconnect the AC adaptor the...

Page 16: ... overcharging is avoided There are three methods to check the remaining battery power To check the remaining battery power on the screen After logging on to Windows 1 Press Fn F9 To check the remaining battery power and remaining time using the Windows Power Meter After logging on to Windows 1 Double click on the notification area when the AC adaptor is not connected Checking the Remaining Battery...

Page 17: ...an occur when the computer is in standby for a long time without power supply from the AC adaptor The battery display may not be the same as that of Power Meter in Power Options Properties This is not a malfunc tion To check the remaining battery power using the battery indicator When the power is off or in standby or hibernation 1 Close the display and confirm that the latch is locked 2 Disconnec...

Page 18: ...ptor immediately If you do not have the AC adaptor exit the running programs and Windows then confirm that the power indicator is off If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again Connect the AC adaptor and charge the battery If you have a fully charged spare battery turn off the computer replace the battery and turn the computer...

Page 19: ...ing for When the alarm goes off the computer will in Alarms Alarm Action Add a check mark for Force stand by or shutdown even if a program stops responding B Set the value for Critical battery alarm to 5 or more This is necessary for the standby or hibernation to be completed assuring data is saved when the remaining battery power is low ...

Page 20: ...ndows click Yes The Battery Recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the Battery Recalibration is finished normal charging starts CAUTION Do not close the LCD while Battery Recalibration is being executed NOTE The temperature range should be 10 C to 30 C 50 F to 86 F The Battery Recalibr...

Page 21: ...tery recharging at 80 of fully charged By stopping the battery recharging before 100 fully charged the burden on the battery is reduced and deterioration is prevented so the lifetime of battery pack will be extended The com puter will not operate as long on the battery as when Economy Mode ECO is disabled If you often use the computer with the AC adaptor connected and if you want to prevent deteri...

Page 22: ...y power from dropping The computer will go into forced standby even while application software is running or data is being sent or received or when the hard disk is being accessed so be sure to connect the AC adaptor NOTE After disconnecting the battery pack if you connect it to a computer on which the Economy Mode ECO settings differ the battery will either recharge or discharge until the next ti...

Page 23: ...y pack and push out in parallel with the bottom surface of the computer To insert A Slide the left latch A to the unlocked position B Insert the battery pack in the correct direction until it securely fits the connector C Slide the left latch A to the locked position CAUTION Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer Do not remove the bat...

Page 24: ... processing performance Set Memory Video Power Save in the Main menu of the Setup Utility In the default setting it is set to Max Performance Remove peripheral devices USB devices PC Cards external mouse etc when not in use Turn off the wireless LAN when not in use page 75 Using display power saving settings Power Scheme Settings Intel R Display Power Saving Technology makes it possible to reduce ...

Page 25: ...r the CD DVD drive page 34 When using this computer with the battery pack only We recommend against using applications that place a significant load on the CPU Some screensavers place a large burden on the CPU even when you are not operating the computer We recommend that you do not use a screensaver NOTE To extend the battery operation time activate the power saving function of the USB2 0 Root Hu...

Page 26: ...sted at resuming You can use the Windows password for security in standby or hibernation A Click start Control Panel User Accounts and select the account B Click Create a password and set the password C Click start Control Panel Performance and Maintenance Power Options Advanced and add the check mark in Prompt for password when computer resumes from standby Do not enter standby or hibernation in ...

Page 27: ...n The power indicator A goes off You can alternatively use the Windows menu to enter standby or hibernation To enter standby click start Turn Off Computer Stand By To enter hibernation click start Turn Off Computer then press and hold Shift and click Hibernate CAUTION While the computer is entering standby or hibernation Do not Touch the keyboard Touch Pad or power switch Use an external mouse or ...

Page 28: ...nsumption may increase when a PC Card is inserted When power is exhausted the data retained in memory will be lost Connect the AC adaptor when using the standby function To resume from standby or hibernation 1 Open the display or slide the power switch A CAUTION Do not perform the following operations until resuming is complete After the display is resumed wait approximately 15 seconds normally or...

Page 29: ...t field empty and press Enter 5 Enter your password again in Confirm New Password and press Enter 6 In Setup Notice press Enter 7 Press F10 and then select Yes and press Enter CAUTION Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact technical support office When running the Setup Utility do not leave and go away from your compute...

Page 30: ...t is set to Disable but we recommend that Password on boot be set to Enable for security reasons Note that this hard disk lock does not guarantee complete protection of data 1 Select Enable in Hard Disk Lock in the Security menu of the Setup Utility page 82 CAUTION When starting up the computer if the message Hard disk access is prohibited by Hard Disk Lock appears run the Setup Utility and change...

Page 31: ... open switch position of the arrow to ensure that the cover is locked Do not access the drive until after the disk cover is closed and the CD DVD drive indicator changes to lighting from blinking When inserting or removing a disk be careful not to touch the lens of the drive Do not leave the disk cover open and do not touch the lens The lens and disk can become dusty in some conditions It may caus...

Page 32: ...ot use deformed warped or irregularly shaped disks Reading of disk may not be possible depending on the disk conditions cracks dirt modification data recording quality copy protection recording equipment software that was used to create the disk etc Before using a disk carefully read the operating handling instructions and package of the disk If the disks are not handled appropriately they may bec...

Page 33: ... NOTE If you have the Optical Disc Drive Letter Setting Utility currently running while logged on in one account another user cannot start it up after switching the Fast User Switching function Even if you have set a new drive letter for the built in CD DVD drive the drive letter may change if you insert an SD Memory Card or a USB device after the power of the drive has been turned off Changing th...

Page 34: ...e Optical Disc Drive Power Saving Utility only operates after Windows has started up When the drive power is turned off the message The USB Mass Storage Device device can now be safely removed from the system will appear but the CD DVD drive is an internal device so it cannot be removed If the software application may not recognize the drive exit the software application and then start up the appl...

Page 35: ...ptical Disc Drive Power Saving Utility only works with the internal CD DVD drive in this computer It will not work with external CD DVD drives In the following cases it is not possible to turn off using Manual Switching When a disk formatted using B s CLiP has been set when is displayed in the notification area When WinDVD is running During writing or reading of a disk When the drive is being used...

Page 36: ...indicate the drive status and the setting time Change the time until the power turns off 1 Select or on the notification area 2 Select the desired time in Auto Off Setting NOTE In the following cases the drive power will not turn off even after the time set in Auto Off Setting When the disk cover is open When a disk is set in the drive When an external CD DVD drive is connected Including using a v...

Page 37: ...r 1 0 5 When playing back motion video recorded over both layers of a one sided dual layer disk videos or sounds are interrupted at the point where the recording layers change Recommended disks for writing CD ROM CD DIGITAL AUDIO CD TEXT CD EXTRA Video CD Photo CD DVD RAM 2 DVD R 1 3 DVD RW 3 4 DVD ROM DVD Video R 1 3 R DL 1 3 5 RW 3 CD R HITACHI MAXELL Ltd MITSUBISHI KAGAKU MEDIA CO Ltd RICOH Co ...

Page 38: ...e DVD Video DVD Video with multiple region codes Confirm Region appears Select the region code and click OK Play now begins CAUTION You can change the region code setting up to five times including the initial setting Be extremely careful because you cannot change the region code anymore after the fifth change even if you reinstall the operating system Any problem resulting from illegal changing o...

Page 39: ...owly until the stopper returns to its original position If the disk cover cannot open if a hand is on the disk cover or the display is closed the drive will not be accessed correctly In this case open and close the disk cover once or restart the computer 4 Insert Remove a disk To insert A With the title side of the disk B facing up insert the disk under the keyboard B Push down on the center of th...

Page 40: ...row For AutoPlay CD An AutoPlay CD may start during file access depending on the status of the disk When playing back motion video from a disk playback may not be smooth in some conditions Power saving mode If the drive is not accessed for 30 seconds the drive motor will automatically be shut down to reduce the power consumption When the drive is accessed again the drive motor is turned on In this...

Page 41: ...n restart During motion video playback do not Eject the disk Use other applications or the Command Prompt Change the settings of the screen properties Turn off the CD DVD drive power If performing the operations described above shut down WinDVD then restart Do not install another player software together with WinDVD Doing so may interfere with smooth playback Some DVD Video disks contain the playe...

Page 42: ...DVD the volume and mute settings adjusted with the WinDVD will return to the original settings When the number of display colors is increased a message appears and the DVD cannot be played Reduce the number of display colors Right click the desktop and click Properties Settings Advanced Troubleshoot and maximize the value of Hard ware acceleration Frame dropping may occur images or sounds are disr...

Page 43: ...me short Set Deinterlace to Auto If this is set to Advanced the CPU usage rate increases and more battery power is con sumed Click on the WinDVD control panel then click Display to show the sub panel for changing the Deinterlace setting Changing power settings While a video is playing on WinDVD the Power schemes in Power Options Properties switch to Intervideo WinDVD This will return to the origin...

Page 44: ...r information refer to the instruction manual of the DVD recorder You cannot play disks protected with copyright management technologies such as CPPM Content Protection for Prere corded Media and CPRM Content Protection for Recordable Media 3 A process that enables the playback of the disks on other DVD players etc DVD Disks Created Using a DVD Recorder ...

Page 45: ...s Recorder GOLD8 B s Recorder main window TaskGate launcher window B s CLiP This starts up when the computer is started and the B s CLiP icon one of the following appears on the notification area When the CD DVD drive power is on and no disk is inserted or the inserted disk is not formatted using B s CLiP When the CD DVD drive power is on and the inserted disk has been formatted using B s CLiP Whe...

Page 46: ... not add the check mark for Enable CD recording on this drive in Properties Recording of the CD DVD drive oth erwise you cannot write to the disk using B s CLiP To access the online manual B s Recorder A Click start All Programs B H A B s Recorder GOLD8 BASIC DOC User Manual user s manual TaskGate TaskGate manual B s CLiP A Click start All Programs B H A B s CLiP User s Manual When an external CD ...

Page 47: ...s Recorder page 45 2 Set a new disk in the CD DVD drive 3 Register the data to be used for booting in the Data well 4 Double click 01 Data Mode1 or 01 Data Mode2 in Track type 5 Click Track Information at the Track Properties screen and click Create from standard bootable disk image under Bootable CD 6 Click OK and click Record How to change the bootable disk image using B s Recorder 1 Run B s Rec...

Page 48: ...er Not found CDROM Check CD ROM power and IDE cable CD ROM drive is not available When booting the system on a computer is connected an ATAPI IDE drive CD ROM Drive is not ready aborting installation This computer cannot be booted using a disk created using bootable disk image BSDOS5 BIN or BSDOS6 BIN If you want to share a bootable disk with a CF W2 series or CF Y2 series select bootable disk ima...

Page 49: ...stalled after restarting the computer click start Run input d bha update bsupdate exe 3 and click OK Follow the on screen instructions 3 d is the drive letter of the CD DVD drive Change this to match the drive letter on your own computer SUPPORT INFORMATION About User Registration Follow the steps below for user registration A While connected to the Internet start up B s Recorder B Click Help Rela...

Page 50: ... the PC Card removal may not be complete depending on the status of the PC Card or the device connected to the PC Card this may occur when a SCSI card is used to connect an external hard disk to the computer In such cases turn off the power from the start menu then remove the card To insert the card 1 Insert the PC Card with the label side up until it securely fits in the slot For further informat...

Page 51: ...val some types of card will not be recognized In this case restart the computer If the computer freezes after resuming from standby or hibernation remove and reinsert the card If the problem per sists restart the computer When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power To connect peripheral devices SCSI IEEE1394 ...

Page 52: ...he drive letter for the SD Memory Card The drive letter for the SD Memory Card cannot be changed or fixed The drive letter for the SD Memory Card is allocated as the first drive letter available when the memory card is first recognized Handling and storage cautions Store the SD Memory Card in the case after removing it from the computer Do not Disassemble or modify the card Hit bend drop or wet th...

Page 53: ...erwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After resuming from standby or hibernation do not access the SD Memory Card for approximately 30 seconds To insert the card 1 Insert the SD Memory Card with the label side facing up and with the cut corner on top To remove the card Preparation Save the data and close all applicati...

Page 54: ...54 SD Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 55: ...etup SD Memory Card for multiple computers However when using the card to log on to Win dows you need to use the same logon user and the same password on all of the computers The security functions set on this SD Memory Card cannot be used on CF W2 CF T2 and CF Y2 series Preparation To use to start up the computer Set the Supervisor Password in the Setup Utility page 29 You can also set it during ...

Page 56: ...ecessary settings To start up the computer The SD Memory Cards will be registered to the computer You can register up to two cards To set up the second SD Memory Card page 57 A Add the check mark for Use when starting computer B and click Next B Click Restart the computer after entering settings and click Finish C Enter the Supervisor Password and click OK If the Supervisor Password is not set fol...

Page 57: ... inserted when resuming from the standby or hibernation or the screensaver the password input screen appears Input the password To use both when starting the computer and when logging on to Windows Add the check mark to both Use when starting computer and Use when logging on to Windows and follow the above steps CAUTION Do not lose the setup card Do not leave the setup card in the slot when you go...

Page 58: ... check mark from Use the SD card when starting the computer C Click OK and then follow the on screen instructions All SD Memory Cards currently registered on this computer will no longer be usable to start up the computer Even if you add the check mark again for Use the SD card when starting the computer the card will not be usable to start up When using to log on to Windows A Change the Windows l...

Page 59: ...ort replicator set USB Port setting to Enable default in the Advanced menu of the Setup Utility When the mini port replicator is connected the AC code LAN cable and external display should be connected to the mini port replicator The LAN port and external display port cannot be used If devices connected to USB ports 2a 2b 2c does not operate In the case of devices with consumption voltage exceedin...

Page 60: ...an external display or extended desktop click Display Settings and set a suitable number of colors resolution or refresh rate for each display Depending on the settings some external displays may be distorted or displayed incorrectly In this case check the refresh rate setting When you use the simultaneous display DVD Video MPEG files and other motion image files may not be played back smoothly Ca...

Page 61: ...th the internal LCD and the external display You can drag an object from the internal LCD to the external display and vice versa 1 Click start Control Panel Other Control Panel Options Intel R GMA Driver for Mobile 2 Click Extended Desktop the settings for Primary Device and Secondary Device 3 Click Display Settings and set the display color and resolution etc 4 Click OK NOTE Always change the set...

Page 62: ...ion to the internal LCD and then correct the position of the extended display When there is no display when the Extended Desktop is disabled The application running is being displayed in the external display Set the Extended Desktop again move the applica tion from the external display to the internal LCD and then disable the Extended Desktop When the display domain for the Extended Desktop is cha...

Page 63: ...dby or hibernation Save important data and close all applications NOTE You may need to install the driver for the USB device Follow the on screen instructions or refer to the instruction man ual of USB device You may need to install the driver again when connecting the device to another port When a USB device is connected standby and hibernation may not function normally If the computer does not s...

Page 64: ...tions If the message Locked File Detected is displayed click Reboot 3 Click start Control Panel Add or Remove Programs Synaptics Pointing Device Driver and then click Change Remove to uninstall the driver 4 After following the on screen instructions to uninstall the driver click start Turn Off Computer Turn Off 5 Turn on the computer and start Windows 6 Install the mouse driver according to the in...

Page 65: ...e USB2 0 Hub connected to your computer may stop functioning if a USB2 0 printer is disconnected from another port This phenomenon may occur when a USB2 0 printer is connected to the USB port 1 on the mini port repli cator CF VEBU05AU Perform one of the following procedures Connect the USB2 0 printer to the USB2 0 Hub Connect the USB2 0 printer to the USB port 2a 2b 2c on the mini port replicator ...

Page 66: ...ove the check mark then restart the computer Deactivate automatically the power saving function of the USB2 0 Root Hub Install the Selective Suspend Mode Changer Utility with the following procedure The power saving function will be deac tivated with the USB2 0 Hub and activated without the Hub automatically 1 Click start Run and input c util selsusch setup exe and then click OK 2 Click Next 3 Cli...

Page 67: ...e label on the disk Confirm the contents of a floppy disk before formatting it Confirm that no important data is left on the floppy disk because all data will be erased Use the write protect tab A This is a must for preserving important data This prevents your data from being erased or overwritten The USB floppy disk drive cannot be used at the same time as other floppy disk drives Do not directly...

Page 68: ...dem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike 1 Connect the computer and the telephone jack A using the telephone cable included B Hold the cable so that the shape of the connector C matches the port and insert fully until it clicks 2 Click start Control Panel Printers and Other Hardware Phone and Modem Options and change the settings as necess...

Page 69: ...nce and Maintenance Sys tem Hardware 7 Double click Modems and then double click the internal modem 8 Click Power Management add the check mark for Allow this device to bring the com puter out of standby then click OK To set the time to return the computer to standby The computer will enter standby after the set time even when the communication is not completed You can avoid such uncompleted commu...

Page 70: ... g you cannot use a PC Card modem The computer needs some time to respond so set the calling time longer than normal If this is not possible on the transmission side reduce the number of rings before answering on the software that you are using to keep the com puter in idle waiting for the call ...

Page 71: ...nction using the following menu start Control Panel Performance and Maintenance Power Options Power Schemes 1 Turn off your computer Do not use standby or hibernation 2 Connect the cable Connect the LAN port A and the network system server HUB etc using a LAN cable 3 Turn on the computer This is a function of the internal LAN to automatically resume the computer from a network server when the comp...

Page 72: ...is slid over for four seconds or longer to turn off the power e g when the computer hangs When the AC adaptor and battery pack are removed from the computer or reattached to the computer After operations are resumed from standby mode the screen remains dark The former screen display will be restored when the keyboard or Touch Pad is touched The computer may start up if accessed by another computer...

Page 73: ...n the wireless switch will turn on all the devices To turn on off each device and IEEE802 11a 5 GHz wireless LAN separately click the Wireless Switch Utility icon or on the notification area to display the popup menu and select the on off setting To check the wireless communication status A Place the cursor over the Wireless Switch Utility icon or on the notification area A tooltip appears NOTE To...

Page 74: ... switch In the screen turn on off each wireless device separately and click OK The on off setting will not be effective until you click OK Turns on the following device default Select the device s you want to turn on when turning on the wireless switch All devices are selected in the default setting Turns on the device that was on immediately before the wireless switch was turned off the last time...

Page 75: ... can be exposed to the risk of unauthorized access NOTE Communication is established through the wireless LAN antenna A Do not block the antenna area with your hand Do not use the Fast User Switching function The wireless LAN cannot perform The transmission rate will be lower when a microwave oven is used Before using a wireless LAN turn the wireless LAN on Turning on off the wireless LAN communic...

Page 76: ...SID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE You need to set the profile for each user The settings depend on the network environment For further information ask the system administrator or the person in charge of the network For further information of Intel PROSet Wireless software ref...

Page 77: ...Network Connection C Click Advanced and then click Wireless Mode in Property D Remove the check mark from Use default value in Value and select the settings e g 802 11a and 802 11g E Click OK If you turn on off 802 11a using the popup menu of Wireless Switch Utility the setting in Device Manager will be accordingly changed as below Settings in Device Manager Settings in Wireless Switch Utility Whe...

Page 78: ...ures to check the status in Intel PROSet Wireless Software Double click or on the notification area Click start All Programs Intel PROSet Wireless Intel PROSet Wireless To communicate between two computers using the wireless LAN and without using an access point make the following settings on each computer Set the network to be accessed as Device to device Ad hoc Set the network names to the same ...

Page 79: ...r User Password Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can only change the User Password and TPM You can change User Password when User Password Protection is set to No Protection You can change TPM when Embedded Security TPM Sub Menu is set to No Protection In the Exit menu you cannot make the setting of Get Default Val...

Page 80: ...al LCD Display Expansion Disable Enable Memory Video Power Save When Max Performance is set set the memory frequency up to 533 MHz and video frequency up to 166MHz When Battery Optimized is set set the memory up to 400 MHz and video up to 133 MHz Max Performance Battery Optimized CD DVD Drive Power You can set the drive power to On or Off when the computer is started up When set to Off From the ne...

Page 81: ...el with wireless WAN Disable Enable PC Card Slot Disable Enable SD Slot Disable Enable CD DVD Drive Disable Enable USB Port Disable Enable Legacy USB Support Select whether to use the function that makes the computer recognize internal CD DVD drive USB keyboard and USB floppy disk drive Enable or not Disable before starting Windows It is effective only when USB Port is set to Enable Disable Enable...

Page 82: ...nu XSet Supervisor Password Enter the sub menu Setup Utility Prompt When Setup Utility Prompt is set to Disable the message Press F2 for Setup F12 for LAN is not displayed on Panasonic boot screen However F2 and F12 will work even if the message is not displayed Disable Enable Boot First Menu Disable Enable Hard Disk Lock Disable Enable User Password Protection No Protection Protected XSet User Pa...

Page 83: ... following devices make the settings as below In the Boot menu the names of the connected devices including internal devices will be displayed USB CDD MATSHITA UJXXXXX XXXX is the internal CD DVD drive If more than one of the same device is connected only one device name will be displayed Boot Menu Boot priority order 1 USB FDD 1 2 IDE HDD xxxxxxxxxx 3 USB CDD MATSHITA xxxxxxx 4 PCI LAN xxxxxxxxxx...

Page 84: ...d using B s Recorder in the CF W2 and CF Y2 series cannot be used on this computer If you want to share bootable CDs with those series create a new bootable CD page 47 This computer does not support startup operations from CD DVD drives other than the internal CD DVD drive Exit Menu Save Values Exit To save the changes to CMOS and reboot Exit Without Saving Changes To exit without saving the chang...

Page 85: ...the cursor to display pop ups scroll the screen or use other functions to display the hidden items The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon...

Page 86: ...y you can click any part out of the loupe window or press and hold Alt and right click To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE If you execute the scroll operation while the loupe window is displayed the window directly below the loupe window will scroll vertically The loupe window will not be displ...

Page 87: ...hortcuts assignment When using the external mouse Touch Pad A Click Mouse Touch pad B Click a combination of Alt Ctrl and Shift and add the check mark Multiple keys can be combined for example Alt Ctrl C Select either Right click or Left Click to use in combination with the key s selected in B above When using the keyboard A Click Keyboard B Click the text box and then press the key used for the s...

Page 88: ...the CPU memory and supported system 1 Click start All Programs Panasonic DMI Viewer The DMI Viewer screen appears 2 Click the item to display the detailed information To save the information as a text file A To save the item that is displayed Click File Save Selected Data To save all items Click File Save All Data B Select the folder input the file name and then click Save ...

Page 89: ...restarts Recover Pro starts initialization Do not press keys or switch including hot key during initialization until an instruction message appears NOTE When executing a Typical installation on a drive with multiple partitions the backup area is created using the space of the drive you selected the backup area is created using the space of the drive which has larger empty space the backup area is ...

Page 90: ...al floppy disk drive Windows startup is slow Restore the Setup Utility s settings to their default values 1 If you install resident software after purchasing this computer disable the resident software This problem may be eliminated by adding external memory 1 Defragment the disk with the Disk Defragmenter 1 The processing speed depends on the application software used so this operation may not ca...

Page 91: ... down when the application is removed then consult the application software manufacturer Check a disk error using the following procedure A Remove all peripheral devices including an external display B Click start My Computer right click Local Disk C and click Properties C Click Tools Check Now D In Check disk options add the check mark for Automatically fix file system errors and Scan for and att...

Page 92: ...ng Software then set up Windows and reset the password Windows operation is slow Also check the items in Windows startup is slow page 90 If the performance is slow after installing the application software click start Control Panel Add or Remove Pro grams and delete the application that has been installed Defragment the disk with the Disk Defragmenter Disk Defragmenter may take some time The time ...

Page 93: ...ll function in General settings If a message appears indicating that Flat Pad communication failed so cannot start up Touch Pad utility check the fol lowing and make the appropriate settings If an external mouse is connected External mouse applications and drivers cannot be used at the same time as the Touch Pad utility Use either the Touch Pad or an external mouse When using an external mouse Whe...

Page 94: ...permitted direction For example in a screen permitting only horizontal scroll ing a vertical scroll operation results in horizontal scrolling Some applications may not work properly When switching to a different user with the Fast User Switching function the following problems may occur Some applications may not work properly Key combination with the Fn may not work It may not be possible to set t...

Page 95: ... the file Files Needed is displayed When you add on Windows components etc the screen shown on the right will be dis played Input c windows i386 then click OK The battery indicator lights red The remaining battery power is very low the charge is approx 9 or less Connect the AC adaptor You can use the computer when the battery indicator light is orange If you do not have an AC adaptor save your dat...

Page 96: ...to Enable in the Economy Mode ECO setting utility page 21 However when Economy Mode ECO is set to Enable the battery pack stops charging at 80 of fully charged so the battery operation time is shorter To enable disable the Economy Mode ECO refer to Switching the Economy Mode ECO page 21 The cursor cannot be controlled properly Sensitivity when touching the Touch Pad can be adjusted page 10 Make su...

Page 97: ... Press Fn F2 This makes the screen lighter If the screen becomes darker after disconnecting the AC adaptor The computer has different set brightness levels for when the AC adaptor is connected and for when it is not connected Based on the settings in the default setting the screen will become darker when the AC adaptor is removed If you press Fn F2 to increase the brightness when the AC adaptor is...

Page 98: ...n by pressing Fn F3 If you want to switch the display destination repeatedly by pressing Fn F3 make sure that the display destination has switched completely each time before pressing Fn F3 again The screen may become darker Press Fn F2 to make the screen brighter There is an afterimage Display a different screen If the same screen is displayed for a long time this may leave an afterimage The scre...

Page 99: ...external display not compatible with the power saving mode is used with the computer the display may not func tion correctly when the computer enters the power saving mode In this case turn on the external display again However in the case of some external displays the screen display may be distorted or the mouse cursor may not be prop erly displayed depending on the settings In this case try sett...

Page 100: ...d disk Check that the account with which you are logged on has read and write permissions Your hard disk content may be corrupted Contact your technical support office To check an internal hard disk error Disconnect all peripheral devices including the external display and check a disk error page 91 Cannot boot from internal CD DVD drive Check to make sure that the bootable disk is set properly St...

Page 101: ...possible to turn on the drive Disk playback and writing is not possible Make sure the inserted disk is a compatible media type For more about compatible media types see Disk Infomation page 36 You may need to clean the lens or disk Cleaning the disk page 33 Check whether the disk is distorted damaged or dirty When inserting a disk follow the procedure below Make sure the disk is inserted securely ...

Page 102: ...ediately after ejecting click the drive power icon on the notification area and turn off with Manual Switching If the drive does not automatically power off after ejecting the disk use Manual Switching to turn it off In the following cases it is not possible to turn off using Manual Switching of the Optical Disc Drive Power Saving Utility When WinDVD is running During writing or reading of a disk ...

Page 103: ...estart the computer To change the volume Press Fn F5 to lower the volume or Fn F6 to increase the volume The audio is distorted During audio playback operating a key with Fn may cause distortion of the sound Stop playing and start again Your peripheral does not work Check that the drivers are installed for the connected devices A Click start Control Panel Performance and Maintenance System Hardwar...

Page 104: ...that the driver being used is not compatible with the Data execution prevention function For a driver consult the peripheral manufacturer The device will not operate properly if a different mouse driver is installed When you install a different mouse driver such as IntelliPoint for Microsoft s IntelliMouse the mouse driver currently installed in the computer may need to be uninstalled For informat...

Page 105: ...sing IEEE1394 PC Card This may occur because of performance degradation as a result of the CPU power saving function Execute the following operations after logging on to Windows as an administrator A Input c util cpupower setup exe in start Run and then click OK Follow the on screen instructions B Click start All Programs Panasonic CPU Idle Setting C Click Performance click OK and then click Yes T...

Page 106: ...ible with MultiMedia cards and SDHC Memory Cards do not insert these cards If you want to use a MultiMedia card or SDHC Memory Cards you will require a PC Card adaptor sold separately or USB reader writer sold separately that is compatible with MultiMedia cards or SDHC Memory Cards When a USB device is connected an acoustic nose can be heard from the com puter Using the following procedure install...

Page 107: ...tion A break in the cable The communications speed is low Setting CPU Idle Setting to Performance may improve the communication speed See A device connected to a PC Card does not operate correctly page 105 Cannot check the computer s MAC address Check the computer s MAC address using the following procedure A Check that the LAN or wireless LAN is not disabled in the Setup Utility or the Device Man...

Page 108: ...tch to the right ON IEEE802 11a settings Even if the wireless LAN is on IEEE802 11a may be set to disable If IEEE802 11a is to be used change this setting to enable page 76 This computer uses channels 1 through 11 4 when using IEEE802 11b g Check the channel being used by the access point 4 In the case of wireless communications the frequency band being used can be divided into segments so that di...

Page 109: ...on IEEE802 11a is more susceptible to interference than IEEE802 11g or IEEE802 11b and therefore the communications speed may be reduced if there is a wall between the computer and the access point or if the computer is further away When using a wireless LAN in an environment that combines both IEEE802 11g and IEEE802 11b communication speed when using IEEE802 11g may decrease Using the CPU Idle S...

Page 110: ...display perform the following procedure A Click start Control Panel Network and Internet Connections Network Connections B Right click Wireless Network Connection and click Properties C Add a check mark for Show icon in notification area when connected and then click OK ...

Page 111: ...the administrator authority some information will be displayed as Not Found As long as it is activated the PC Information Viewer will appear in front of all other screens Running PC Information Viewer A Click start All Programs Panasonic PC Information Viewer PC Information Viewer Click the items to display detailed information for each item The PC Information Viewer screen is always displayed on ...

Page 112: ...es under the Advanced settings section NOTE You can also save a copy of the screen to a file using the following procedure Click start All Programs Panasonic PC Information Viewer Screen Copy At the time of purchase the computer is set so that a copy of the screen can be saved to a file by pressing Ctrl Alt F8 This setting can be changed using the following procedure A Click start All Programs Pan...

Page 113: ...oftware commercially available Update virus definition files frequently and conduct virus checks regularly Do not use disks or programs of unknown origin Run a virus check on new programs before executing them Use Windows Firewall Update Windows page 114 The first time you start up Windows the message Your computer might be at risk will be displayed from the Security Cen ter icon on the notificati...

Page 114: ...er s automatic Update functions refer to Window s Help Update Windows 1 Log on to Windows as an administrator 2 Click start All Programs Windows Update Do not apply Driver Updates even if a message to update a driver appears If a driver update is required contact your tech nical support office NOTE Be sure to perform Windows Update after reinstallation How to confirm installed patch programs Click...

Page 115: ...ations software before using the power saving function If the power saving function standby or hibernation is activated while communications software is used the network con nection may be interrupted or the performance may be adversely affected In this case restart the computer In a network environment set the System standby and System hibernates settings to Never Click start Control Panel Perfor...

Page 116: ...indirectly from errors omissions or discrepancies between the com puter and the manuals Trademarks Microsoft Windows the Windows logo and IntelliMouse are registered trademarks of Microsoft Corporation of the United States and or other countries Intel and PROSet are either registered trademarks or trademarks of Intel Corporation SD logo is a trademark Adobe the Adobe logo and Adobe Reader are eith...

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