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CQ-C5400/5300/5100W
CQ-C5400/5300/5100W
47
Troubleshooting
(continued)
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CD/MP3/WMA
CD
CQ-C5400W
CQ-C5300W
Remote Control Unit
CQ-C5100W
Problem
Possible cause
Possible solution
No playback or disc
ejected
The disc is inserted upside down.
Insert a disc correctly.
There is a fl aw or foreign objects
on the disc.
Remove the foreign objects, or use a
fl awless disc.
The disc has unplayable formatted
data.
Refer to the description about
MP3/WMA for playable sound data
except CD-DA (i.e. music CD).
The unit plays back the ROM track
of a mix mode CD.
Skip the ROM track.
The CD-R/RWs that
are playable on
other devices are not
playable on this unit.
The playability of some CD-R/RWs
may depend on the combination
of media, recording software
and recorder to be used even if
these CD-R/RWs are playable on
other devices such as a personal
computer.
Make CD-R/RWs in different
combination of media, recording
software and recorder after referring to
the description about MP3/WMA.
Sound skipping or
noise
There is a fl aw or foreign objects
on the disc.
Remove the foreign objects, or use a
fl awless disc. For MP3/WMA, refer to
the description about MP3/WMA.
Sound skipping due to
vibration
The unit is not suffi ciently secured.
Secure the unit to the console box with
the rear support strap, etc.
The unit is tilted at over 30° in the
front-to-end direction.
Make the angle 30° or less.
Disc unejectable
Something such as a peeled label
obstructs the disc coming out.
Press and hold [
<
: eject] (OPEN) for
more than 4 seconds when the front
panel is open (disc forced ejection). In
case that the disc forced ejection does
not work, consult the dealer.
The microcontroller in the unit
operates abnormally due to noise
or other factors.
Unplug the power cord and plug it
again. In case the unit is still out of
order, consult the dealer.
Problem
Possible cause
Possible solution
No response to
pressing buttons
The battery is inserted in the
wrong direction. A wrong battery is
inserted.
Insert a correct battery in the correct
direction.
The battery is weak.
Replace the battery with new one.
The aiming direction of the remote
control unit is wrong.
Aim the remote control unit at the
sensor of the unit and press buttons.
The sensor is exposed to direct
sunlight. (The remote control
unit may not be operable when
the sensor is exposed to direct
sunlight. In such a case, the
system is not faulty.)
Block off sunlight to the sensor.
Error Display Messages
CD/MP3/WMA
CD
CQ-C5400W
CQ-C5300W
CQ-C5100W
§
If all the fi les cannot be played, E4 or E5 remains on the display.
Disc is dirty, or is upside down.
Check the disc.
Display
Possible cause
Possible solution
Disc has scratches.
Check the disc.
The player cannot read the fi le you
are trying to play for some reasons.
(File recorded in an unsupported
fi le system, compression scheme,
data format, fi le name extension,
damaged data, etc.)
Select a fi le that the player can read.
Confi rm the type of data recorded
on the disc. Create a new disc if
necessary.
MP3/WMA
§
No disc in the player.
Insert a disc into the player.
An attempt has been made to play
a copy-protected WMA fi le.
Play WMA fi les which are not
copy-protected.
WMA
§
No operation by some cause.
If normal operation is not restored,
call the store where you purchased the
unit or the nearest service station to
ask for repairs.
Note:
≥
Refer to the section on “Notes on MP3/WMA” (page 34).
