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Limited Warranty (Only for U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Corporation (referred to
as “the warrantor”) will, for the length of the period indicated on the chart
below, which starts with the date of original purchase (“warranty period”),
at its option either (a) repair your product with new or refurbished parts, (b)
replace it with a new or a refurbished equivalent value product, or (c) refund
your purchase price. The decision to repair, replace or refund will be made
by the warrantor.
Product or Part Name
Labor
Parts
ALL PARTS
(EXCEPT MAGNETRON TUBE)
1 yr.
1 yr.
MAGNETRON TUBE
1 yr.
5 yr.
During the “Labor” warranty period there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United
States. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service – Online Repair Request
Online Repair Request
To submit a new repair request, and for quick repair status visit our Web Site
at:
http://shop.panasonic.com/support
When shipping the unit, carefully pack and send it in the original (or
supplied) carton. Include a letter detailing the complaint along with the bill
of sales and provide a daytime phone number where you can be reached. A
valid registered receipt is required under the Limited Warranty.
When shipping Lithium Ion batteries please visit our web site at
http://shop.panasonic.com/support
as Panasonic is committed to
providing the most up to date information.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER glass, plastic parts, temperature
probes (if included) and normal wear and tear or cosmetic damage. The
warranty ALSO DOES NOT COVER damages which occurred in shipment,
or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug
infestation, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, maladjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, or commercial use (such
as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Service center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or Service
Center. If the problem is not handled to your satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department 8th Fl.
Two Riverfront Plaza
Newark NJ 07102-5490
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
Shop
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for all your Panasonic gear
Go to
http://shop.panasonic.com/support
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Batteries,
Backup Chargers & more…
Customer Services Directory
For Product Information, Operating Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to http://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1-877-833-8855
As of October 1 2019
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