Panasonic DBS, Configuration Note

Smooth Operator Configuration Note (77200)

Panasonic DBS

C o n f i d e n t i a l                  

P a g e  

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The above information is provided by Octel Communications Corporation as a guide. 

  See disclaimer on page 1 

O c t e l   C o m m u n i c a t i o n s  

7.0 

CONSIDERATIONS / ALTERNATIVES 

The following items should be considered, below: 

  System Forward for DND 
  Using DND Forwarding With Invalid Mailboxes 
  Elimination of intermittent Message Waiting by Dedication of   

 Outbound Ports 

   Supervised  Transfers 
  Autologin on Rev 6.0 

  Panasonic DBS does not provide ring-back 

   analog  adapter 

  Verifying CPC version 

  DID/DNIS to a Smooth OperatorMailbox 

  Terminal Type 10 (Third-Party Voice Mail). 

  One-Touch VM Access 

  Voice Mail Transfer Key 

7.1 

SYSTEM FORWARD FOR DND 

The system forward for DND is only available in Rev. 5.01 and up.  
External calls will ring the phone then forward as no answer to Smooth 
Operator. 

7.2 

USING DND FORWARDING WITH INVALID MAILBOXES 

Do not use the Smooth Operator parameters to transfer invalid mailboxes during 
or after hours.  If you use these parameters, and you have the phone in DND, the 
Panasonic will send a code 71 or 73 to the Smooth Operator port.  This will 
place the Smooth Operator port into DND mode and prevent it from taking calls. 

7.3 

ELIMINATION OF INTERMITTENT MESSAGE WAITING 
BY DEDICATION OF OUTBOUND PORTS 

Problems have been observed with intermittent message waiting indication.  
This is normally caused either by Stutter Dial Tone on a Smooth 
OperatorMail port or by interference from incoming calls. 

If Smooth Operator  is not set up with dedicated outbound ports, there is a 
possibility of call collisions occurring.  Call collisions happen when an 
outbound call and an inbound call attempt to use the same port 
simultaneously.  This results in the loss of Forward to Personal Greeting 
integration on the incoming call.  There is no solution to this occasional 
problem other than using dedicated outbound ports.  This should be done 
by removing the Smooth Operator port that is used for message 

Important notes concerning this 

integration 

Rev. 5.01 and up

All references to Smooth 

Operator pertain to the entire 

family of products 

All references to Smooth 

Operator pertain to the entire 

family of products