RQT8320
48
Troubleshooting guide
Play
Page
Play fails to start even
when [
q
] (PLAY) is
pressed.
Play starts but then stops
immediately.
• Insert the disc correctly with the label facing up.
• The disc is dirty.
• You tried to play a blank disc or disc unplayable on this unit.
• You tried to play a +RW that needs to be finalized on the equipment used for recording.
• When recording to DVD-RAM using EP ( 8Hours ) mode, play may not be possible on DVD players
that are compatible with DVD-RAM. In this case use EP ( 6Hours ) mode.
• You cannot play discs during DV automatic recording.
18
4
6, 7
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39
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Audio and video
momentarily pause.
• This occurs between playlist chapters.
• This occurs as scenes change during Quick View.
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DVD-Video is not played.
• You have set a ratings level to limit DVD-Video play. Change this setting.
39
Alternative soundtrack and
subtitles cannot be
selected.
• The languages are not recorded on the disc.
• You may have to use the disc’s menus to select languages.
—
24
No subtitles.
• Subtitles are not recorded on the disc.
• Set “Subtitle” on the on-screen menu to “On”.
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28
Angle cannot be changed.
• Angles can only be changed during scenes where different angles are recorded.
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You have forgotten your
ratings password.
• While the disc tray is open, press and hold [
*
REC] and [
q
x1.3] on the main unit at the same time
for 5 or more seconds (“INIT” will appear on the unit’s display). The ratings level returns to “8”.
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Quick View does not work.
• This does not work when audio is other than Dolby Digital.
• This does not work when recording in XP or FR mode.
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The resume play function
does not work.
• Memorized positions are cancelled when the unit is turned off or when the tray is opened. The
memorized position on the playlist is also cancelled when the playlist and title are edited.
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The Video CD picture does
not display properly.
• When connecting to Multi-system TV, select “NTSC” in “TV System” in the Setup menu.
• When connecting to PAL TV, the lower part of the picture cannot be displayed correctly during
search.
43
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Time Slip does not work.
• Time Slip does not work when the unit’s “TV System” settings are different from the title recorded
on the disc.
43
When playing PAL disc,
picture distorted.
• Set “Transfer” in Picture menu to “Auto”.
29
Edit
Cannot format.
• The disc is dirty. Wipe with a damp cloth and then wipe dry.
• You tried formatting a disc that is not compatible with this unit.
4
6, 7
Cannot create chapters.
Cannot mark the start point
or the end point during
“Partial Delete” operation.
• The unit writes the chapter information to the disc when you turn it off or remove the disc. The
information is not written if there is an interruption to the power before this.
• These operations are not possible with still pictures.
• You cannot set points if they are too close to each other. You cannot set an end point before a start
point.
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Cannot delete chapters.
• When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer.
31
The available recording
space doesn’t increase
even after deleting
recordings on the disc.
• Available recording space on DVD-R, DVD-R DL, +R or +R DL does not increase even after
deleting previously recorded titles.
• Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the last
recorded title is deleted. It does not increase if other titles are deleted.
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Cannot create a playlist.
• You cannot select all the chapters at once in a title if the title also includes still pictures. Select
them individually.
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To reset this unit
To return all the settings
other than the main ones to
the factory preset.
• Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratings level,
ratings password, Owner ID and time settings return to the factory preset. The timer recording
programmes are also cancelled.
• Select “Yes” in “Default Settings” in the Setup menu. All the settings other than the programmed
channels, time settings, disc language settings, ratings level, ratings password, Owner ID and
remote control code return to the factory presets.
• Press and hold [
2
CH] and [CH
1
] on the main unit for about 5 seconds. All the settings except for
the ratings level, ratings password, Owner ID and time settings return to the factory preset. The
timer recording programmes are also cancelled.
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41
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To reset the ratings level
settings.
• While the disc tray is open, press and hold [
*
REC] and [
q
x1.3] on the main unit at the same time
for 5 or more seconds.
—
To restore the unit if it
freezes due to one of the
safety devices being
activated.
• Press and hold [
8
] on the main unit for 10 seconds. (The settings remain.)
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