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VQT4K59
Q&A Troubleshooting
LCD monitor
Brightness is unstable.
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Aperture value is set while shutter button is pressed halfway. (Does not affect recorded picture.)
This symptom may also occur when the brightness changes because the zoom is operated or the
camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.
Monitor flickers indoors.
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The LCD monitor may flicker for a few seconds after turning on. This is an operation to correct
flicker caused by lighting such as fluorescent lights, LED lights etc. and is not a malfunction.
Monitor is too bright/too dark.
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[LCD Mode] is activated (→46).
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Use [LCD Display] to adjust the brightness of the LCD monitor (→45).
Black/blue/red/green dots or interference appears. Monitor looks distorted when
touched.
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This is not a fault, and will not be recorded on the actual pictures.
Flash
No flash emitted.
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Is the flash closed?
→ Press [
] to open the flash (→53).
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Flash set to [Forced Flash Off] (→53).
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The flash becomes unavailable in the following cases :
•[Auto Bracket]
•[Burst]
•[Scenery] mode
•Scene Modes ([Panorama Shot] [Night Scenery] [Sunset])
Multiple flashes are emitted.
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Red-eye reduction is active (→54). (Flashes twice to prevent eyes appearing red.)
Playback
Cannot view pictures. There are no recorded pictures.
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Press the Playback button.
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No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if
not).
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Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
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The [Playback Mode] has been changed.
→ Set [Playback Mode] to [Normal Play] (→84).
Folder/file number displayed as [-]. Picture is black.
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Picture edited on computer or taken on different device.
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Batteries removed immediately after picture taken, or picture taken with low battery.
→ Use [Format] to delete (→49).