- 36 -
Reference
Limited Warranty
(ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Corporation of North
America (referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of
original purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, (b) replace it with a
new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be
made by the warrantor.
During the “Labor” warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no charge
for parts. This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts
(cabinet). This warranty only applies to products purchased and
serviced in the United States. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”.
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our
Web Site at www.panasonic.com/support.
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner’s Manual, and send it prepaid,
adequately insured and packed well in a carton box. When
shipping Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is committed
to providing the most up to date information. Include a letter
detailing the complaint, a return address and provide a daytime
phone number where you can be reached. A valid registered
receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials
or workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result
from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or
service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and
from the servicer, loss of or damage to media or images, data or
other memory or recorded content. The items listed are not
exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you may
contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of November 2014
User memo:
Product or Part Name
Parts
Labor
Blu-ray Disc Player
1 Year
90 Days
All included Accessories
(Except Non-Rechargeable
Batteries)
90 Days
Not Applicable
Only Non-Rechargeable Batteries 10 Days
Not Applicable
for all your Panasonic gear
Go to
www.panasonic.com/accessories
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Batteries,
Backup Chargers & more...
Customer Services Directory
For Product Information, Operating Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to
www.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
The model number and serial number of this product can be
found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for
future reference.
MODEL NUMBER
SERIAL NUMBER
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
