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[UB400]
Video is not output.
¾
Video is not output when the “High Clarity
Sound” is set to “On (Video Off)”. (
¾
Video from the HDMI AUDIO OUT terminal is
not output when the “HDMI(AUDIO) Output
Mode” is set to “Audio Only”. (
Video is not output in 4K or high-definition.
¾
Confirm that “Resolution” in the Setup menu
is set properly. (
¾
Confirm the HDMI cable, related connections
and the compatibility of TV video input.
To output images in 4K, connect the HDMI
cable to a 4K compatible terminal of the
connected device. (
¾
[UB400]
Set “HDMI(AUDIO) Output Mode” to
“Audio Only”. (
¾
To enjoy image in 4K/60p, set “4K60p Output”
to “4K/60p(4:4:4)” or “4K/60p(4:2:0)”. (
¾
If “4K60p Output” is set to “4K/60p(4:4:4)”,
check to see if the connected HDMI cable
supports 18 Gbps. (
¾
If 4K images are not output from the
connected 4K-compatible TV, set “4K60p
Output” to “4K/60p(4:4:4)” or “4K/60p(4:2:0)”.
(
Cannot output video in HDR quality even
when connected to an HDR-compatible TV.
¾
When connected to a device or terminal that
does not support HDR, this unit applies
Dynamic Range Conversion to HDR signals
to output them. In addition, depending on the
disc, it may not be possible to output content
in 2K resolution or perform playback correctly.
(
¾
Video may not be output from your TV in HDR
quality, depending on the content. Set “HDR
(High Dynamic Range) Output” and “HLG /
PQ Conversion” to “Auto”. (
3D video is not output.
¾
Connect to a 3D compatible device (e.g., TV
and amplifier/receiver).
¾
When a non-3D compatible amplifier/receiver
is connected between this unit and a TV, 3D
video is not output. (
¾
[UB400]
If there is a non-3D compatible
amplifier/receiver connected to the HDMI
AUDIO OUT terminal, set the “HDMI(AUDIO)
Output Mode” to “Audio Only”. (
¾
Confirm the settings on this unit and the TV
for 3D. (
3D video is not output correctly as 2D.
¾
Select “Set before play” in the Setup menu,
and select “2D Playback” in the setup screen
displayed when playing 3D discs. (
¾
Discs that have recorded titles with Side by
side (2 screen structure) and that can be
enjoyed in 3D are played back in accordance
with the settings of the TV.
No subtitles.
¾
When progressive output is on, closed
captions/subtitles cannot be displayed.
The subtitles overlap closed captions
recorded on discs.
¾
Turn off the subtitles or the closed caption
setting on the TV.
Cannot play back videos on the USB device
smoothly.
¾
Use the port on the rear side of this unit,
which supports USB 3.0.
A black band is displayed around the edge of
the screen.
The aspect ratio of the screen is abnormal.
¾
Adjust the aspect setting on the TV.
There is a lot of image lag when playing video.
¾
Set “0” all items in the “Noise Reduction”.
(
¾
Set “Audio Delay”. (
Cannot hear the desired audio.
¾
Check the connections and the “Digital Audio
Output” settings. (
¾
[UB400]
To output audio from a device
connected with an HDMI cable, set “Audio
Output” to “On” in the Setup menu. (
¾
[UB400]
When connecting this unit to a TV via
an HDMI VIDEO OUT and to an amplifier/
receiver via an HDMI AUDIO OUT, set
“HDMI(VIDEO) Output Mode” to “Auto ( Video
Only / Video+Audio )”. (
Audio
