16
Problem Solving
Information Code
715
TCP/IP connection timed out.
Check the Internet Fax Parameter settings.
Verify the IP Address, Default Gateway IP
Address, SMTP Server IP Address.
--
716
Cannot logon to the designated SMTP Server.
Check the SMTP Server IP Address setting.
Contact the Network Administrator.
--
717
Incomplete SMTP Protocol transmission. SMTP
Server’s hard disk may be full.
SMTP Server is defective.
Contact the Network Administrator.
--
718
Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the cassette(s).
Check the document size and resolution.
Ask originator to resend in a supported size
and resolution.
--
719
Received data via LAN is in a format that is not
supported.
Ask the originator to resend with a supported
file attachment format:
* In a TIFF-F format.
* Image data conforming to recording paper
size.
--
720
Cannot connect to the POP Server. (Incorrect POP
Server IP Address) POP Server is down.
Check the POP Server IP Address.
Contact the Network Administrator.
--
721
Cannot connect to the POP Server. (User Name or
Password error)
Check the POP User Name and Password or
the APOP settings.
Contact the Network Administrator.
--
722
Failed to obtain IP address from the DHCP server.
Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter and the
DHCP server are correctly configured before
turning On or turning Off the power.
Contact the Network Administrator.
725
DNS Server connection timed out. DNS Server is
down.
Check the DNS Server IP Address.
Contact the Network Administrator.
--
726
Received an error response from the DNS Server.
Check the POP Server Name.
Check the SMTP Server Name.
--
728
The document was sent to the Internet Fax in an
incompatible file format (PDF). Internet Faxing
requires TIFF-F file format.
Note:
PDF file format is only used when using the
Scan-to-Email feature.
Change the Fax Parameter No. 177 (
XMT
FILE TYPE
) to "
TIFF
".
153
729
Failed to authenticate (SMTP Authenticaton) when
connecting with the SMTP Server.
Check the SMTP Authentication, User Name
and Password.
Contact the Network Administrator.
56
152
730
Cannot retrieve the Journal nor program the Internet
Parameters and the Auto Dialer remotely via email
from a PC.
Check that the Fax Parameter No. 158 (
PC
REMOTE UPDATE
) is set to "
Valid
".
152
731
The dialer buffer for manual dialing was full (50
stations) when the Relay Transmission Request was
received.
Request the originator to resend the Relay
Transmission Request after the reserved
communication is finished.
--
Info.
Code
Meaning
Possible Action
Page
Summary of Contents for DP-8020E
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