Troubleshooting
Settings and Printing
Network
Maintenance and Spec.
Maintenance and Spec.
32
The print cartridge is damaged.
Run 20-50 prints.
Replace the print cartridge.
On the Test Print, one or
more dark vertical lines
appear on the print in all
colors.
The accumulator unit is scratched.
Replace the accumulator unit. If a
new accumulator unit does not
correct the problem:
Put the old accumulator unit back
into the printer.
Repack the new accumulator unit.
Check the fuser.
The fuser unit is damaged.
Replace the fuser unit.
The surface of the
printed image appears to
have vertical scratches
(visible by holding the
print at an angle and
observing the “shine” of
the image).
At first, the scratches
appear only on the
printed image;
eventually, dark vertical
scratches appear on the
imprinted portion of the
page.
The fuser unit is near the end of its
useful life.
Replace the fuser unit (depending
on your quality needs, you can
continue to print until the dark
vertical lines appear).
Toner spots appear on
the back of the media.
The transfer roller is worn out.
Replace the transfer roller.
Trouble
Possible Cause
Corrective Action
76 mm
(3 in.)
