Troubleshooting
Settings and Printing
Network
Maintenance and Spec.
Maintenance and Spec.
48
A document is printed in
color even if the Color
Appearance or Color is set
to Monochrome or Black &
White.
(Windows NT 4.0 /
Windows 2000 /
Windows XP - PS)
Color Appearance or Color
setting is not effective for
some application such as
Acrobat Reader.
Set the Color Management to Grayscale
(see
“Advanced Tab (Windows NT
4.0)” on page 173
or
“Advanced
Options Window (Windows 2000 /
Windows XP)” on page 177
in
“Settings and Printing”).
Though you try to change
the Installable Options of
your printer, the Installable
Options are not displayed.
(Mac OS 8.1 - 9.2)
The PPD file except
Panasonic
DP-CL21M.PPD is
selected as the printer’s
PPD file.
1. Remove the desktop printer icon.
2. Reinstall the DP-CL21M software.
Refer to “Installing the DP-CL21M
Software (For Macintosh)” in the
Setup Guide.
The Parsed PPD file in the
initial setting folder may be
broken.
1. Remove the desktop printer icon.
2. Remove the following file.
System Folder:Preferences:Printing
Prefs:Parsed PPD Folder:Panasonic
DP-CL21M.PPD
3. Reinstall the DP-CL21M software.
Refer to “Installing the DP-CL21M
Software (For Macintosh)” in the
Setup Guide.
Trouble
Possible Cause
Corrective Action