OPERATING INSTRUCTIONS
MCUK000601C8
Section 3
Issue 1
Service Manual
– 11 –
Revision 0
3.9.10 Call Bar
3.10. Troubleshooting
The user is given the following information and advised to contact the dealer if the problems persist:
Call Ball Type
Service Code
All outgoing calls
33
Outgoing International calls
331
Outgoing International calls except those to the PLMN country
332
All incoming calls
35
Incoming international calls when roaming
351
Set
* <PASSWORD> * <TELECOMMUNICATION SERVICE> # <SND>
Clear
# <TELECOMMUNICATION SERVICE> # <SND>
Status
# <TELECOMMUNICATION SERVICE> # <SND>
Clear all Call Bar Types
# 3 3 0 * <PASSWORD> # <SND>
Change Call Bar Password
* * 0 3 * * <OLD PASSWORD> * <NEW PASSWORD> * <NEW PASSWORD> # <SND>
Problem
Cause
Remedy
Telephone will not switch
on
Check that the battery pack is fully charged and correctly
connected to the telephone.
Extremely short battery
life for a new battery pack
The network in use and the condition of the
battery pack can affect battery life.
Avoid areas of poor reception. Ensure batteries are fully
charged. Additionally, for NiMH batteries, ensure batteries are
also discharged fully before recharging.
Short battery life for an
old battery pack
The battery pack was worn out.
Replace with a new one.
Short battery life for Ni-
MH battery pack
The life of the battery pack is affected by
improper charging, this is inherent in all Ni-
MH batteries.
To maintain maximum performance, always use until the Low
Battery Warning appears and then fully recharge the battery
pack. To revive a Battery Pack, use the telephone until the
Low Battery Warning appears and then fully recharge three
times. However, if the battery life still is short, the battery pack
has eventually worn out. Replace with a new one.
The battery level indicator
does not light when
charging
If a battery is deeply discharged it will take a
short time before there is sufficient power in
the telephone to light the battery level
indicator
.
Leave to charge for several minutes in temperatures between
+5°C and +35°C.
Calls cannot be made
The telephone is locked.
Unlock the telephone (Menu: Security: Phone Lock).
Outgoing calls are barred.
Disable the outgoing call barring (Menu: Security: Call Bar).
The telephone is not registered to a network.
Move to a coverage area and operate the telephone after it
has registered with a network.
Calls cannot be made
from Fixed Dial Store
Check that SIM supports Fixed DialCheck if the Fixed Dial is
switched on (Menu: Security: Fixed Dial). Check the
telephone number is stored in the Fixed Dial.
Calls cannot be received
The telephone is not switched on.
Switch the telephone on.
Incoming calls are barred.
Disable the incoming call barring (Menu: Security: Call Bar).
The telephone is not registered to a network.
Move to a coverage area and operate the telephone after it
has registered with a network.
Emergency calls cannot
be made
User’s phone is not in a GSM coverage area.
Check that the antenna symbol
is displayed. Move to a
coverage area and operate the telephone when the antenna
symbol is displayed.
Telephone numbers
cannot be recalled
The telephone is locked.
Unlock the telephone (Menu: Security: Phone Lock).
Fixed Dial is switched on.
Switch off Fixed Dial (Menu: Security: Fixed Dial).
Summary of Contents for EB-GD52
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