21
English
Troubleshooting
Problem
Possible cause
Action
The steamer does not turn on.
The power switch is not pushed firmly.
Push the power switch firmly.
The power plug or appliance plug is not
plugged all the way in.
Plug the power plug and appliance
plug securely all the way in.
The power plug is abnormally hot.
The power plug is not firmly inserted into the outlet.
Use an outlet in which the power plug
fits snugly.
No steam is produced even about
1 minute or more after the power is
turned on.
There is no water in the water supply tank.
Let the steamer cool down for at least
10 minutes, then supply water. (See
page 12.)
The steamer is not on a level surface.
The steamer is tilted.
Place the steamer on a desk or other
flat surface.
The way the steam is emitted
fluctuates.
Low water level in the water supply tank.
Supply water. (See page 12.)
The steamer is being affected by the wind
from an air-conditioner, etc.
Move the steamer to a place where it
will not be affected.
The way the steam is emitted is not constant
and may fluctuate somewhat, but this is not a
problem.
The steam has stopped.
There is no more water in the water supply
tank.
Let the steamer cool down for at least
10 minutes, then supply water. (See
page 12.)
The amount of steam has decreased.
There are calcium carbonate or limescale
deposits inside the steamer.
Contact an authorized service center
for repair.
EH-SA97_HK.indb 21
2016/04/06 13:33:39