21
Problem
Possible cause
Action
The charging
indication/notification
lamp turns off.
This lamp turns off after charging is
complete. (See Page
9
.)
The charging
indication/notification
lamp does not glow.
The adaptor is not inserted into the
household outlet correctly.
Correctly insert the adaptor into the
household outlet.
The appliance plug is not firmly inserted
into the socket.
Firmly insert the appliance plug into
the socket.
The appliance can
only be used for a
few minutes after
charging.
The battery has reached the end of its life.
(approximately 3 years) (See Page 2
3
.)
Please contact the store where you
purchased it. (Customers cannot
replace the battery as doing so may
cause malfunction.)
The quality or quantity
of foam is poor.
There is too much or too little water.
Use the brush head protective cover
to fill the correct amount of water.
There is too much or too little facial
cleanser.
Adjust the amount of facial cleanser.
You are using a facial cleanser that
does not foam well when using the
recommended amount.
Check the type of facial cleanser
used. (See Page 11.)