Troubleshooting
When you think there may be a problem, follow the steps in the table below. If the problem persists, contact
your dealer.
Symptom
Possible cause and solution
See page
The LEDs do not light when
the power switch is turned
on.
Check that the power cord is properly plugged in.
→
If the problem persists, turn off the power, and then turn it on
again.
–
Red LED is blinking.
Turn off the power, and turn it on again.
→
If the problem persists, contact your dealer.
–
The computer does not rec-
ognize the elite Panaboard.
•
The USB cable is connected to a USB hub.
→
Do not connect the elite Panaboard through a USB hub.
•
Check that the elite Panaboard is in an operable state, and that
the USB cable is properly connected.
–
The connection between
the computer and the elite
Panaboard is unexpectedly
lost.
Check that the elite Panaboard is in an operable state, and that the
USB cable is properly connected.
–
The electronic pen's posi-
tion is not correct.
The projected image is misaligned.
→
Perform the calibration again.
Drawn lines and comments
are not completely dis-
played or are displayed in
the wrong location.
•
You are holding the electronic pen at an angle.
•
You are operating the elite Panaboard in direct sunlight or other
strong lighting.
•
Infrared controllers (e.g., a television remote control) are being
used and pointed towards the position sensor.
•
There is a wall or ceiling close to the sides of the elite Pana-
board.
•
There is an air-conditioner vent close to the elite Panaboard.
•
A plasma television is being used close to the elite Panaboard.
•
Part of the position sensor is blocked.
•
You are covering part of the electronic pen's sensor with your
hand.
•
Several electronic pens are being used at the same time.
•
The electronic pen is low on batteries.
→
Check that none of the above is causing the problem.
If misalignment is not caused by any of the above, perform the
calibration again.
–
Extra lines are displayed on
the computer screen.
Apart from writing directly on the elite Panaboard with the electronic
pen, you pushed the penpoint with your finger while holding it close
to the elite Panaboard.
→
Avoid pushing the penpoint with your finger.
–
Operating Instructions (For Basic Operations)
25
1
Appendix
