Problem
Cause and Remedy
The unit will not operate at all.
The power plug has been disconnected.
(EN11)
Power switch on the rear panel is set to "off".
(EN11)
Course selection or body part selection has not been made.
(EN22 to EN24)
There is a power failure.
Sometimes the power won’t turn
on when
is pressed
again when a massage has
finished.
Due to shutdown (approx. 5 seconds)
may not be accepted.
→
Wait at least 5 seconds once all movement has stopped before
pressing
.
The unit has been damaged.
→
To prevent accidents, be sure to contact an authorized service center.
(EN47)
The power cord or power plug is
abnormally hot.
Error display
Error display
Contents
U10
For safety reasons,action will automatically stop when it cannot detect if
someone is seated.
If this error occurs even if you are seated, press
, sit further back
in the chair pressing your lower back against the seat back, and repeat the
operation.
F03 ～ F82
There is malfunction inside the massage device.
Stop using and ask your dealer to inspect and repair the chair.
(Service and maintenance will be carried out smoother if the error number is
communicated when contacting.)
<Example of error display>
Troubleshooting
Error display
EN43
