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EN51

 

Continued on the next page

Q&A

 

Troubleshooting

Troubleshooting

Investigate the “Problem” and apply the “Remedy” below.

If the problem still exists after following the remedy, contact an authorized service center.

Problem

Cause and Remedy

The action stops mid-way.

If excessive force is applied to the massage heads during operation, in 

the interests of safety the action may stop.

 

Turn off the power switch, wait for approximately 10 seconds and then turn the 

power switch on again.

The seat cannot be reclined and 

the legrest cannot be lowered.

(

All the displays and 

buttons on the controller 

flash and then turn off.

)

If the unit encounters an obstacle or if excessive force is exerted on it 

during operation, in the interests of safety the unit will come to a stop.

 

When all displays and buttons are flashing and the backrest or the legrest has 

stopped, turn off the power of the unit once, turn “on” the power again after 

approximately 10 seconds, and then operate the unit.

The massage heads do not 

come up to the shoulder or 

neck.

If your head does not contact the pillow or your back does not contact 

the backrest, the shoulder position may be detected as lower than the 

actual position during the body scanning.

 

Sit on the seat in the deepest position and put your head on the pillow, and then 

repeat the operations again from the start.

(Page EN24)

The height of the left and right 

massage heads is different.

An alternating tapping method is employed, which means that this 

phenomenon will naturally occur. There is nothing wrong with the unit.
 

(Page EN47)

“Heat” massage heads do not 

get warm.

 is set to Off.

Sense of warmth from the massage heads differs depending on your 

body shape, the massage body part, massage action, clothing, and 

room temperature.

The “HEAT” massage heads 

do not cool down even after 

being turned off.

Because of the structure of the heater, the “HEAT” massage heads will 

feel warm for a while after heating due to the residual heat.

Continuing to massage the same area even after turning off the “HEAT” 

switch may increase the temperature felt.

Reclining does not take place 

even though a massage is  

started in automatic course.

(

The seat does not 

automatically recline.

)

Automatic reclining will not activate when the backrest is reclined to flat 

position more than massage position and legrest is in upper position. 
 

(Page EN48)

The backrest does not return 

to the upright position.

If the unit is stopped by automatic shut-off or by pressing 

, it will not 

return automatically.

 

To return from the reclined position to the original position, press 

 twice.

Summary of Contents for EP-MAJ7

Page 1: ...erating this unit please read these instructions completely and save them for future use Merci d avoir acheté ce produit de Panasonic Avant d utiliser cet appareil veuillez lire ces instructions et les conserver pour une utilisation ultérieure 感謝您購買本 Panasonic 產品 使用本產品之前 請仔細閱讀本說明書 並妥善保存以供未來使用 2 English EN2 Français FR2 繁體中文 TC2 EP MAJ7 Model No de modèle 型號 ...

Page 2: ...out heat massage HEAT operating method Page EN53 The sound is irritating Operating sound perception etc Page EN22 What kind of courses are there The back massage intensity controller display differs according to the course and action Back massage intensity control of auto course Back massage intensity control of manual action Page EN38 ...

Page 3: ...n you want a complete massage EN25 When you want a concentrated massage of a particular body part with your favorite action EN26 Air stretching and Sole massage EN28 Memory Course EN31 Adjusting the intensity EN36 After completing the massage EN43 Moving Maintenance Moving the unit EN44 Cleaning and maintenance EN45 Important Notes Q A EN46 Troubleshooting EN51 Error display EN52 Sounds and sensat...

Page 4: ...opped or damaged or if it has been immersed in water 7 Keep power cords away from heated surfaces Do not carry the unit by the power cord 8 Never block the air openings during operation and make sure that all air openings are kept free of lint and hair etc Do not drop or insert anything into any of the openings of the unit 9 Do not use the unit on top of heating appliances such as electric carpets...

Page 5: ...y the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician This product is for use on a nominal 120 volt circuit and has a grounding plug that looks like the plug illustrated in Figure A Make sure that the product is connected to an outlet having the same configuration as the plug No adapter should be used with this product Figure A...

Page 6: ...annot move or communicate on their own Persons with any of the conditions listed below or who are undergoing medical treatment should consult with their physicians before using the unit 1 Persons who have a malignant tumor 2 Persons suffering from heart disease 3 Persons who have a loss of heat sensation 4 Persons who have sensory abnormalities due to a severe peripheral circulatory disturbance su...

Page 7: ...lder position is correct when body scanning Page EN24 is performed If it is not properly aligned use the POSITION button to adjust the shoulder height or stop the massage and perform the body scanning again when using auto course manual operation Make sure there are no persons or pets around the unit front back underneath or sides of the unit before using it for massaging or moving the backrest or...

Page 8: ...with a person on it Doing so may result in falls causing an accident or injury Do not hold the sole massage section when moving the unit It may slide in movement causing injury Do not use in damp or humid places such as a bathroom Doing so may cause electric shock CAUTION Use only on a horizontal surface Failure to do so may result in a falling accident Place a mat or other such covering on the fl...

Page 9: ...o the following spaces 1 Between the backrest and seat or armrest 2 Between the legrest and seat or armrest 3 Between the seat and armrest 4 Between the back cover and leg cover 5 Back of the legrest Do not unplug the power plug or turn the power switch off during massage Do not use the sole massage in a standing position Doing so may cause injury Do not sit on stand on or place objects on the leg...

Page 10: ...ons of main unit Controller Pages EN20 EN21 Seat Air bag for seat thigh massage is built in Retracted position of massage heads Shoulder side massage section Includes integrated air massage function Pillow Backrest Massage heads HEAT massage Built in air bag for lower back massage Comfort cushion Armrest Hand arm massage section Includes integrated air massage function Hips thigh side massage sect...

Page 11: ...Castor Castor Leg cover Rating sticker Power switch section Lock switch Power switch Lock switch key Lock switch key tag For preventing children from swallowing it by accident Lock switch is set to open and power switch is set to on prior to leaving the factory Part names and functions of main unit EN11 ...

Page 12: ...ompletely If you release the legrest too soon it will spring back to the initial position Armrests Right Left The holes in the fabric at the back of the hand arm massage section are due to the manufacturing process and are not a fault Pillow Power cord Comfort cushion Right Left indication armrest back 1 Checking the accessories 2 Where to use the unit Ensure there is adequate space to recline Dim...

Page 13: ...TRUCTIONS This unit must be grounded If it should malfunction or breakdown grounding provides a path of least resistance for electric current to reduce the risk of electric shock This unit is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes...

Page 14: ...ighten the screw horizontally to the hole Screw may be damaged if you tighten the screw inserted into the hole crookedly using an allen key Align the marks Front 2Fasten the armrest Insert the armrest into the unit ㅡ ㅡ R right side and L left side are indicated at the back of the armrest ㅡ ㅡ Insert the armrest from the top aligning the marks on the side of the armrest ㅡ ㅡ Be careful to avoid pinch...

Page 15: ...ith your fingers until it clicks into position 4Attaching the controller to the controller holder Insert the controller at an angle to the bottom of the controller holder Protrusions Cavities Insert the controller until the two protrusions on the controller holder click into the cavities on both sides of the controller Lift up the controller to remove Fasten the controller cord using the cord clip...

Page 16: ... of the pillow when using the massage lounger Page EN19 Pillow Velcro fastener Velcro fastener Zipper Comfort cushion 5Attaching the pillow Attach the pillow using the velcro fastener 6Attaching the comfort cushion Attach the cushion with zipper ...

Page 17: ...The legrest will rise until it reaches the uppermost position Disconnect the controller cord ㅡ ㅡ Hook is released by pressing on the tab on the fastening band with your fingers Move the controller cord under the legrest to the left side Fasten to the right side Fastening band Tab Controller cord Controller cord Cord holder groove Legrest Fasten the controller cord ㅡ ㅡ Press down from the edge if i...

Page 18: ...rred position Adjust to your preferred position after raising the legrest Page EN42 It will slide up to about 18 cm 7 1 in Lift your feet slightly and the sole massage section returns Push with your feet to slide out Retracted position of massage heads Check the surrounding area Make sure there are no objects persons or pets in the vicinity of the unit The massage lounger may not work when pets su...

Page 19: ...down all the way to the back with your bottom in contact with the backrest Adjust the pillow position Remove the pillow and adjust the height of the pillow so that the bottom edge is at ear level If positioned too low the pillow may interfere with a massage of the area around the neck When the reclining angle changes the position of the pillow may shift In that case adjust the position again Pillo...

Page 20: ... massage intensity controller Page EN36 REPEAT button Page EN38 MANUAL selection button Page EN26 TAP button Pages EN27 EN38 HIP OFF ON button Page EN36 HIP height control button Pages EN36 EN40 HEAT Heat massage heads OFF ON button Pages EN36 EN41 Speaker Massage strength select button Page EN38 Back massage intensity controller Page EN38 SKIP button Page EN38 OFF ON button Child lock button Page...

Page 21: ...ight up while massaging Currently selected action frame flashes when manual action is selected Skip display Page EN38 Repeat display Page EN38 Back massage intensity display Page EN38 Back massage pressure display Page EN38 Child lock display Page EN23 Stretch display Page EN36 Currently selected stretch parts light up Current stretch position flashes Lights up and displays the air intensity of th...

Page 22: ...ages EN28 EN30 Air action Stretch action Select Air massage and stretch action will not be carried out at the same time Sole roller action Press Stretch action For those who want to stretch their NECK CHEST LOWER BACK PELVIS LEG or CORE Pages EN28 EN30 Sole roller action To those who want to loosen the sole Pages EN28 EN30 Memory course Once saved you can recall your own favorite auto course or a ...

Page 23: ...39 Setting and canceling the child lock How to set With the screen of the controller blank press and hold for about 5 seconds When set will light up for about 5 seconds before the power is cut off automatically How to cancel With the child lock set when the screen of the controller is blank or when is lit press and hold for about 5 seconds The child lock is canceled goes off and the course selecti...

Page 24: ... shoulder The massage head protrudes It will rise again if it does not match the shoulder position and repeat the action to adjust the shoulder position Seat surface air operates to prevent the body from moving during scanning Reclined approx 20 Raised approx 75 Massage head Tapping action If you have reclined deeper than the massage position it does not automatically recline Moves approximately 1...

Page 25: ... you want to firmly loosen your body The standard massage course which mainly uses knead and ultra knead actions will give you a thorough massage When you want to strongly loosen your body Mainly use shiatsu and ultra knead actions to strongly massage stiffness points 16 minutes 16 minutes 10 minutes When you want to stretch the whole body Use the 6 stretch actions to slowly stretch your entire bo...

Page 26: ...want to massage A list of massages action is displayed 3Select action you prefer The contents of the action Illustration is an image diagram of the action ULTRA KNEAD Small kneading action at points SPIRAL KNEAD Kneading action while moving up and down SHIATSU Action compressing muscle knots vertically KNEAD Deep kneading action SWEDISH Action of rubbing gently across a wide area ROLL Action to st...

Page 27: ...at the same time When a massage to the same location has continued for 5 minutes massage heads will automatically move up approximately 3 cm 1 2 in Depending on the location the massage may move up Press to add tapping The tapping can be turned OFF ON by pressing this button OFF ON cannot be selected when massaging with the tapping action 5The massage will automatically end approx after 16 minutes...

Page 28: ...play Leg Foot Pelvis Buttock Thigh Pelvis Shoulders Hand Arm ㅡ ㅡLit ON ㅡ ㅡUnlit OFF You can check the stretch OFF ON in the display Leg Pelvis Lower back Core Neck Chest ㅡ ㅡLit ON ㅡ ㅡUnlit OFF The site of the air massage stretch position Air massage and stretch action will not be carried out at the same time If the Stretch button is pressed during an air massage the air action will be canceled Air...

Page 29: ...he backrest if there is any difficulty when positioning the hand and forearm Upon pressing the OTTOMAN CHAIR controllers button DOWN How to use the hand arm massage Effective method for using LEG FOOT air stretch sole massage Effective method for using the hand arm massage For taller persons who cannot place their calf Lift up the hand arm massage section Insert with fingers extended Raise the leg...

Page 30: ...ht alternately Seat air bag inflates alternately left and right In order to effectively stretch legrest will lower Description of stretch action The massage head holds the base of the neck Air is discharged from the seat air bag The massage head holds the lower back Air is discharged from the seat air bag The CORE stretch 1 Extends from thighs to the lower abdomen 2 Extends around the spine With t...

Page 31: ...ing is also possible during a stowing action Select and press the button of the course in which you want to save your favorite setting for 2 seconds while the buttons are flashing flashing lasts for about 25 seconds Selected button will light Example If another setting has already been saved the message Another course has been saved appears and the button starts to flash rapidly ㅡ ㅡ To update the ...

Page 32: ...er body scanning massage with saved settings will start 1 Press to turn on the power 2 While pressing and holding the press the MEMORY button that you want to delete for about 2 seconds The MEMORY button will start to flash rapidly 3 Press the same MEMORY button one more time while the MEMORY button is flashing flashing lasts for about 12 seconds The contents in the memory course will be deleted w...

Page 33: ...d action will start The flashing of will change and the button will flash Adjust the setting to suit your preference 4 Press the same MEMORY button for about 2 seconds The action currently in operation and the settings will be saved The saved sequence will be displayed in The newly saved action will be inserted after the interrupted action The saved actions will start in sequence at intervals of a...

Page 34: ...eration and the settings will be saved The will flash the will light up and the selected button will light up The saved sequence will be displayed in 3 Select and activate the next stretch action that you want to save The saved action will be interrupted and the selected action will start The flashing of will change and the button will flash Adjust the setting to suit your preference 4 Press the s...

Page 35: ...nual action How to save an air action setting Display example among the memory courses Displays the saved order To start the saved program Page EN32 If you want to erase the contents saved in a memory course Page EN32 Possible Actions Adding another action Press to extend the massage action currently in operation Press to delete the massage action currently in operation Adjusting the intensity of ...

Page 36: ...ch actions can be adjusted in 3 levels You can check the intensity level in the display Sole roller intensity adjustment The intensity of the sole roller massage can be adjusted in 3 levels You can check the intensity level in the display In So int d Sole roller OFF ON The Sole roller action can be turned OFF ON You can check the OFF ON status in the display HEAT OFF ON The HEAT can be turned OFF ...

Page 37: ...d turned OFF ON in the following order Air massage display Stretch display Intensity No display No display Medium Off Gentle Medium Strong be s Intensity Gentle Medium Strong Sole roller intensity display Lit Sole roller action ON Unlit Sole roller action OFF Button also turns off Lit HEAT ON Unlit HEAT OFF Button also turns off Lit HIP action ON Unlit HIP action OFF Display Lit Adjustable Flashin...

Page 38: ...ourse each adjustment can be made up to 3 times In the case of a manual action when you press and hold the up or down button the position will continue moving until you release your finger D no Massage strength select You can detect the back massage pressure and intensify or soften the massage strength The massage strength of each auto course has been set to the recommended intensity ㅡ ㅡ Swedish S...

Page 39: ...no difference between massage strength for treatments on the NECK and HIP using a single TAP action Adjusting the overall massage strength of a course Adjusting the massage strength during an action Adjusting the massage strength on the back currently in action Depending on the action the indication in the display may not match the actual sensation Treatments using a single TAP action on the NECK ...

Page 40: ...the hip Contact Level of the Massage Heads Contact position goes higher Contact position goes lower How to use the Hip massage skillfully There is a bulging area in the center of the seat to make sure you sit all the way back Sit back all the way with your hip in contact with the backrest The massage heads will not reach the hip adequately if you do not sit all the way back If you retract the slid...

Page 41: ...ximum 19 minutes from the start of the massage Timer function time setting differs depending on the course ㅡ ㅡ Auto courses SWEDISH DEEP SHIATSU about 19 minutes ㅡ ㅡ Auto courses STRETCH NECK SHOULDER UPPER BACK LOWER BACK HIP CORE about 16 minutes ㅡ ㅡ Auto course QUICK about 10 minutes ㅡ ㅡ Manual action air action stretch action about 16 minutes After the timer has finished The legrest will lower...

Page 42: ...function Press the OK button if the position is OK Adjust the position of the pillow The operation sound beep and the limit sound beep beep beep will be turned off Adjusting the intensity Continued Press to adjust For adjusting the reclining angle and legrest When holding down the adjustment buttons chair adjustment will continue until you hear the limit sound beep beep beep There may be a slight ...

Page 43: ...h the comfort cushion to the backrest To exit in the middle of a massage off lock switch on lock open power Turn the power off Power switch section 2 1 1Slide the power switch to the off position 2Turn the lock switch key to the lock position and remove it 3Remove the power plug from the electrical outlet 4The lock switch key must be stored out of the reach of children WARNING After each massage s...

Page 44: ...een set on the floor completely If you release the legrest too soon it will spring back to the initial position Detaching the armrest Detaching the armrest makes it easier to move Remove the air plug Page EN15 Step 3 Remove the attachment screws Page EN14 Step 2 Slide armrests to the front and raise with both hands Requires at least 2 persons to lift and move Moving the unit on its castors There i...

Page 45: ...to dry naturally Wipe with a soft and dry cloth Never use chemicals such as thinner benzine alcohol etc When using commercially available leather care products chemical cloth please follow their instructions If dirty please wipe using the following procedure Soak a soft cloth in water or a 3 5 solution of neutral kitchen detergent with warm water and squeeze well Briskly rub the surfaces Finally r...

Page 46: ...rate massage of the upper body from that of the legs Massaging only the upper body Raise the comfort cushion to expose the backrest and pillow for use For taller persons please use by reclining the backrest Massaging only the legs Use the leg sole massage section with the comfort cushion on the backrest For shorter persons please use by raising the backrest and lifting the legrest Body scanning Ca...

Page 47: ...ion and cannot move any further The height intensity on the left feels different to that on the right Is this OK It is designed to differ in some cases An alternating tapping mechanism is used to create a more natural sensation The massage heads therefore do not move in unison in some massages The massage head height intensity on the left differs from that on the right in these massages This is no...

Page 48: ...ge is completed according to the timer If is pressed to end the massage all operations immediately stop and the angle does not automatically change After Use Hand arm Red marks are left on the under side of my hands arms after a hand arm massage Marks may remain on the hands and arms after use These eventually fade and are not a problem How to adjust the Position Body scanning The correct shoulder...

Page 49: ...me is strongly massaged so that the massage can be immediately stopped using the other hand in the event of an abnormality or danger Sole I hardly feel any difference in intensity in the sole roller even after adjustment The sole roller intensity is adjusted by the strength of the foot side air pressure holding the soles Therefore depending on the operating pattern intensity difference may not be ...

Page 50: ...er Press to recline the backrest Hold down the two buttons until the limit beeps sound Select one of the auto course with the power on The massage heads move An error occurs and the movement stops when they reach the center of the backrest Massage heads Press to turn off the power Pressing automatically raises the backrest so be sure to press Turn the power switch off and remove the power plug Pag...

Page 51: ...position during the body scanning Sit on the seat in the deepest position and put your head on the pillow and then repeat the operations again from the start Page EN24 The height of the left and right massage heads is different An alternating tapping method is employed which means that this phenomenon will naturally occur There is nothing wrong with the unit Page EN47 Heat massage heads do not get...

Page 52: ...en damaged To prevent accidents be sure to contact an authorized service center The power cord or power plug is abnormally hot Error display Error display Contents For safety reasons action will terminate automatically when it cannot detect if someone is seated If this error occurs even if you are seated press sit back all the way to the backrest and operate from the start again There is a malfunc...

Page 53: ... the sole roller is straining to get over wrinkles in the cloth Creaking sound Creaking sound when the sole roller is in operation Motor sounds Motor sounds when air pressure is applied Clunking Jerking sounds Sound when the sole roller changes between forward and reverse Grating Grinding sounds Rubbing sound of the sole roller on fabric From each air massage unit see page EN10 for the position of...

Page 54: ...om approx 190 times min approx 520 times min one side Moving speed From approx 1 cm sec approx 5 cm sec Air massage Air pressure Calf 3 Approx 35 kPa 2 Approx 32 kPa 1 Approx 17 kPa May vary with the area slightly Sole massage section Massage speed From approx 8 times min approx 21 times min Reclining angle Backrest Approx 120 170 Legrest Leg sole massage section Approx 5 85 Automatic shut off Aro...

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