Problem
Cause and Remedy
Reclining does not take place
even though a massage is started.
(The seat does not automatically
recline.)
If the backrest has fallen over about 20 °, it does not recline
automatically.
(EN41)
The backrest does not return to
the upright position.
If the unit is stopped by automatic shut-off or by pressing
, it will
not return automatically for safety.
→
To return from the reclined position to the original position, press
twice.
The unit will not operate at all.
There is a power failure.
The power plug has been disconnected.
(EN11)
Power switch on the rear panel is set to "off".
The child lock has been applied.
(EN16)
Course selection or body part selection has not been made.
Touch panel is inoperable
Touch panel may become inoperable due to interference from other
electronic devices in the vicinity.
→
Press the
button and turn off the power switch on the back of the
main unit. After about 10 seconds, turn the power back to “on” to operate.
It is not possible to massage
hands and arms.
Air plug may come loose from the air plug insertion port if the armrest
is not secured.
Air plug insertion port
Air plug
→
Check connection of the air plug and secure installation of the armrest. (EN12)
Sometimes the power won’t turn
on when
is pressed again
when a massage has finished.
Due to shutdown (approx. 5 seconds)
may not be accepted.
→
Wait at least 5 seconds once all movement has stopped before pressing
.
The child lock has been applied.
(EN16)
Red, blue, or green pixels are
visible on the touch panel
Defective pixels that do not light, remain continuously lit, appear non-
uniform, or experience color shifts are characteristic of touch screens
and considered normal.
The unit has been damaged.
→
To prevent accidents, be sure to contact an Panasonic service center.
(EN51)
The power cord or power plug is
abnormally hot.
Troubleshooting
(continued)
Troubleshooting
EN45
Summary of Contents for EP-MAK1
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