14
English
Troubleshooting
Problem
Possible cause
Action
The appliance
does not operate.
It is not charged.
Fully charge the appliance.
The switch is turned ON with the adaptor
connected to the household outlet.
Charging is only possible when
connected to the household outlet.
Disconnect from the outlet before use.
When epilating
Discs are deformed, cracked, or damaged.
Request repair at an authorized
service center.
When epilating
or shaving
Hair dust has accumulated.
Clean the hair dust.
Shower gel has adhered to the discs and blade.
Wash it off by soaking in warm water.
The usage time is
shortened.
The appliance is not used at recommended
temperature.
Use at the recommended use
temperature of 0 - 35 °C (32 - 95 °F).
When epilating
The appliance is pressed against skin too hard.
Contact skin with gentle force.
Not fully charged.
Fully charge the appliance.
Cannot remove
hair.
When epilating
The appliance is used on long hair.
Use on hair approximately 2 to 3 mm
long (approximately 1/8").
The way the unit is applied or moved is not
correct.
Refer to page 12.
The hair becomes
stubble.
The appliance
stops during
operation.
The appliance is pressed against skin too hard.
Contact skin with gentle force.
Not fully charged.
Fully charge the appliance.
The appliance is
not removing the
hair as well as
before.
Hair dust has accumulated.
Clean the hair dust.
Discs are deformed, cracked, or damaged.
Request repair at an authorized
service center.
ES-EU20_AM.indb 14
2014/12/04 17:09:20