26
Troubleshooting
Troubleshooting (Basic)
n
Starting Up
The date and time are
incorrect.
l
Make the correct settings.
A
Open the Control Panel.
1. Perform either of the following procedures.
Touch and hold
at the bottom left corner of the Desktop
screen.
Flick from the middle of the Start screen to the top.
2. Touch [Control Panel].
Touch (Start) - [Control Panel].
B
Touch [Clock, Language, and Region] - [Date and Time].
l
If the problem persists, the internal clock battery may need to be
replaced. Contact Panasonic Technical Support.
l
When the computer is connected to LAN, check the date and time
of the server.
l
The 2100 A.D. or later year will not be correctly recognized on this
computer.
[Executing Battery
Recalibration] screen
appears.
l
The Battery Recalibration was canceled before Windows was shut
down last time. To start up Windows, turn off the computer by the
power switch, and then turn on.
[Enter Password] does
not appear when resum-
ing from sleep/hiberna-
tion.
l
Select [Enabled] in [Password On Resume] in the [Security] menu
of the Setup Utility (
è
Reference Manual
“Setup Utility”).
l
The Windows password can be used instead of the password set
in the Setup Utility.
A
Add a password.
1. Display “Charm” and touch - [Change PC settings] - [Ac-
counts].
2. Touch [Sign-in options], and touch [Add] under “Password”.
1. Touch (Start) - [Control Panel].
2. Touch [User Accounts and Family Safety] - [Add or remove user
accounts].
B
Set up the following.
1. Open the Control Panel, touch [System and Security] - [Power
Options] - [Require a password on wakeup].
2. Add a check mark for [Require a password].
1. Touch [Control Panel] - [System and Security] - [Power Option] -
[Require a password when the computer wakes] and add a check
mark for [Require a password].
