61
Troubleshooting
Entering Password
Even after enter-
ing the password,
password input
screen is displayed
again.
<Only if the external keyboard is connected>
l
The computer may be in ten-key mode.
If the NumLk indicator lights, press
NumLk
to disable
the ten-key mode, and then input.
l
The computer may be in Caps Lock mode.
If the Caps Lock indicator lights, press
Caps Lock
to
disable the Caps Lock mode, and then input.
Cannot log on to
Windows. (“The
user name or pass-
word is incorrect.”
is displayed.)
l
The user name (account name) includes an “@” mark.
- If another user account name exists:
Log on to Windows using another user account name,
and delete the account name that includes “@”. Then cre-
ate a new account name.
- If no other account name exists:
You need to reinstall Windows (
page 52).
Shutting down
Windows does not
shut down.
l
Remove the USB device.
l
Wait one or two minutes. It is not a malfunction.
Display
No display.
l
The display is turned off by the power-saving function.
Touch the screen.
l
The computer entered sleep or hibernation by the power-
saving function. To resume, press the power switch.
l
When using an external display,
y
Check the cable connection.
y
Turn on the display.
y
Check the settings of external display.
The screen is dark.
l
The screen is darker when the AC adaptor is not con-
nected. Open the Dashboard for Panasonic PC and adjust
the brightness. As you increase the brightness, battery con-
sumption increases.
You can separately set the brightness for when the AC
adaptor is connected and when not connected.
