- 187 -
With a PC
Problem
Check points
When connected by the
USB cable, this unit is not
detected by the PC.
≥
After re-inserting the SD card into the unit, reconnect the
supplied USB cable.
≥
Select another USB terminal on the PC.
≥
Check the operating environment. (
)
≥
Connect the supplied USB cable again after restarting the PC
and turning on this unit again.
When the USB cable is
disconnected, an error
message will appear on
the PC.
≥
To disconnect the USB cable safely, select the
icon in
task tray displayed on the PC, and then select the model
number of this unit to disconnect the USB cable.
Cannot see the PDF
operating instructions for
HD Writer AE 5.2.
≥
You will need Adobe Acrobat Reader 5.0 or later or Adobe
Reader 7.0 or later to read the PDF operating instructions for
HD Writer AE 5.2.
About the Wi-Fi function
Problem
Check points
Cannot connect to
wireless access point or
smartphone.
≥
Read page
if the Wi-Fi connection cannot be established.
Cannot operate from
smartphone using
[Remote Ctrl].
≥
Install the smartphone app “Image App” on your smartphone.
(
)
When I look at the
recording screen with the
smartphone, mosaic-like
noise appears on the
screen and the image
movement does not look
smooth.
≥
When this unit is set to any of the following recording formats
or recording modes, mosaic-like noise may appear on the
screen and the image movement may not look smooth.
(Recorded images will not be affected.)
j
Recording mode [1080/50p] for the recording format
[AVCHD]
j
Recording mode [1080/50M] or [1080/28M] for the
recording format [MP4/iFrame]
Cannot use [DLNA Play].
≥
Make sure the television is compatible with DLNA. Read the
instructions for the television you are using.
≥
Make sure the wireless access point and this device are
properly connected.
≥
Approach the wireless access point and reconnect.
≥
If a connection cannot be made between this device and a
DLNA-compatible device, try to reconnect and make sure
they connect properly.
I have forgotten the
password for the Wi-Fi.
≥
Perform [Reset Wi-Fi Settings] from the Setup menu (
).
This will set the Wi-Fi setting to the condition at the time of
purchase, and you will be able to use the Wi-Fi setting menu.
When performing [Reset Wi-Fi Settings], all Wi-Fi settings
including registered wireless access points will be deleted.