Panasonic HWDLCD2438P, Operating Instructions Manual

Page 1: ...ns before using the unit and save for future reference Charge the battery for 6 hours before initial use 2 4 GHz Digital Cordless Answering System Model No KX TG2438CN Chinese model no HWDLCD3939 2438 P TSD Operating Instructions 2 4 GHz Digital Cordless Answering System with Dual Handsets Model No KX TG2439CN Chinese model no HWDLCD3939 2439 P TSD Model shown is KX TG2438CN ...

Page 2: ... 24 Copying all items 25 Caller ID Service Using Caller ID service 26 Caller list 26 Viewing the caller list and calling back 26 Editing a caller s phone number before calling back 27 Storing caller information into the phonebook 27 Erasing caller information 28 Intercom Features Intercom 29 For KX TG2438CN users 29 For KX TG2439CN users 30 Transferring a call KX TG2439CN only 31 Conference calls ...

Page 3: ...emote code 47 Ring count 48 Caller s recording time 48 Message alert 49 Useful Information Belt clip 50 Headset optional 50 Wall mounting 51 Base unit 51 Charger KX TG2439CN only 52 Error messages 53 Troubleshooting 54 General use 54 Programmable settings 54 Making answering calls Intercom 55 Phonebook 56 Caller ID 56 Answering system 57 Battery charge 58 Power failure 58 Technical information 59 ...

Page 4: ...llowing information for future reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG2439CN users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG2438CN KX TG2439CN ...

Page 5: ...ccessories No Accessory items Quantity KX TG2438CN KX TG2439CN 1 AC adaptor 1 2 2 Telephone line cord 1 1 3 Battery 1 2 4 Handset cover 1 2 5 Belt clip 1 2 6 Charger 1 1 2 3 4 5 6 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P105 Headset KX TCA89BX ...

Page 6: ...it 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorized service center when t...

Page 7: ...d cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING L To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture L Unplug this unit from power outlets if it emits smoke an abnormal smell or makes an unusual noise These co...

Page 8: ...om electrical noise generating devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat s...

Page 9: ...a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Telephone line cord To power outlet AC 220 240 V 50 60 Hz To single line telephone jack AC adaptor Fasten the AC adaptor cord Hooks Raise the antenna Fasten the AC adaptor cord to prevent it from being disconnected Bottom of ...

Page 10: ... noise filter contact your xDSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 26 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord Noise filter For xDSL u...

Page 11: ...ften if the unit is subject to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showin...

Page 12: ...n until Recharge battery is displayed or 7 flashes This will maximize the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h ...

Page 13: ...CATOR INTERCOM D Repeat E Skip F Antenna G Speaker H ERASE I GREETING REC Recording J STOP K GREETING CHECK L Display M Charge contacts N MIC Microphone O CHARGE indicator P VOL Volume Q MESSAGE MESSAGE indicator R ANSWER ON ANSWER ON indicator KX TG2439CN KX TG2438CN A B C D E F G H I J K L M N O P Q R ...

Page 14: ...dicator J Receiver K Display L MENU M OFF N MUTE CLEAR O HOLD INTERCOM P Microphone Q Charge contacts Charger KX TG2439CN only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or A B C D E F G H I J K L M N B O P Q A B ...

Page 15: ...y will also light when a call is being received Displayed item Meaning E Flashes when message memory is full E Flashes when the date and time need to be set C Base unit is on an intercom call or handset is using the answering system When flashing base unit is paging or is being paged B C Line is in use When flashing a call is on hold or the answering system is answering a call When flashing rapidl...

Page 16: ...the base unit display L If the handset beeps 3 times the date and time were not set correctly Enter the correct digits 6 Press OFF Note L If you make a mistake when entering the date and time press V or to move the cursor then make the correction L The date and time may be incorrect after a power failure When E Press MENU flashes on the handset display or E flashes on the base unit display adjust ...

Page 17: ...lk alternately with the caller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the ent...

Page 18: ... indicator flashes rapidly 1 Lift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature see...

Page 19: ...old the call will be disconnected MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature clarifies the voice of the person you are talking to ...

Page 20: ... operating time will be shortened page 12 Call share KX TG2439CN only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance servi...

Page 21: ... The 1st call is put on hold while you answer the 2nd call L To switch between calls press Flash Note L Please contact your telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking s...

Page 22: ...numbers are numbers stored in the phonebook that can be dialed using the phonebook even when dial lock is turned on page 36 To store a number as an emergency number add at the beginning of the name see Adding items to the phonebook Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character tha...

Page 23: ...he character table page 22 Example LISA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C s or Call Editing items in the phonebook 1 Press Phonebook then press Search 2 Press ...

Page 24: ...to press before pressing MENU in step 1 to change the dialing mode temporarily to tone Copying phonebook items KX TG2439CN only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L...

Page 25: ...Copy phonebook by pressing V or then press 3 Scroll to Copy all items by pressing V or then press L When all items have been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF ...

Page 26: ...em caller information may not be received properly Consult your PBX supplier L If the name display service is available in your area the display will show caller names For further information please contact your telephone company Caller list Caller information for the last 50 different callers will be logged in the caller list You can use this list to return missed calls L Caller information inclu...

Page 27: ...calling back You can edit a phone number in the caller list 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press Edit 4 Add or erase digits to the beginning of the number as necessary L To add a digit press the desired dial key L To erase a digit press CLEAR or 5 To return a call press C or s Note L The edited phone number will not be saved in the calle...

Page 28: ...ing a selected item 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press CLEAR L To erase other items repeat from step 2 L To exit the caller list press OFF Erasing all items Make sure that you have no missed calls 1 Press V or to enter the caller list 2 Press All erase L To cancel erasing press No 3 Press Yes ...

Page 29: ... 1 minute L To stop paging press OFF 2 Base unit Press LOCATOR INTERCOM to answer the page 3 Handset When finished talking press OFF Note L During an intercom call the handset user can switch to the speaker by pressing s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to the handset 1 Base u...

Page 30: ... s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to a handset 1 Base unit Press LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 L The handset will beep for 1 minute L To stop paging press either LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 2 Handset Press C s or INTERCOM to answer the page 3 Base uni...

Page 31: ...t answer the call press C or s to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG2439CN only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page ...

Page 32: ...same item using the other handset KX TG2439CN only 2 KX TG2439CN only Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed Main menu Sub menu 1 Sub menu 2 Page Message play page 44 Ringer setting Ringer volume page 33 Ringer tone page 33 Interrupt tone page 34 Date and time 1 page 16 Voice enhancer page 34 Di...

Page 33: ...ger tone heard when an outside call is received There are 3 tones and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to select the desired setting L You can also select the ringer tone by pressing 1 to 7 L If the ringer volume has been turned off the handset wil...

Page 34: ...l by lifting the handset off the base unit or charger without pressing C The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Auto talk by pressing V or then press 4 Press V or repeatedly to select On or Off 5 Press Save then press OFF Note L If you subscribe to Caller ID service and want to view the caller s information on the handset display...

Page 35: ...e Pulse For rotary pulse dial service 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set dial mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Flash time The flash time depends on your telephone exchange or host PBX You can select 90ms millisecond...

Page 36: ...e prohibits making outside calls The default setting is OFF Important L When dial lock is turned on only phone numbers stored in the phonebook as emergency numbers numbers stored with a at the beginning of the name can be dialed using the phonebook page 22 We recommend storing emergency numbers in the phonebook before using this feature L When dial lock is turned on you cannot store edit or erase ...

Page 37: ...handset to the base unit Important L Make sure the base unit is not being used L Have the handset and base unit near each other when re registering the handset L KX TG2439CN only Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger If you re register the handset using the other handset s extension number 1 or 2 the other ha...

Page 38: ...e setting each time a call is received To turn this feature on select Caller ID auto default To turn off select Manual 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Time adjustment by pressing V or then press 4 Press V or repeatedly to select Manual or Caller ID auto 5 Press Save then press OFF Note L To use this feature set the date and time manually first page ...

Page 39: ...e Direct commands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 33 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 33 Interrupt tone 1 3 1 On 2 2 times 0 Off page 34 Message play 2 page 44 Date and time 4 Go to step 3 on page 16 page 16 Voice enhancer 5 1 On 0 Off page 34 Dial lock 6 Go to step 3 on page 36 page 36 Copy phonebook 1...

Page 40: ... 6 1 2 7 2 7 rings 0 Toll saver page 48 Recording time 0 6 2 1 1 minute 2 2 minutes 3 3 minutes 0 Greeting only page 48 Remote code 0 6 3 Go to step 5 on page 47 page 47 Message alert 0 1 On 0 Off page 49 Time adjustment 0 9 1 Caller ID auto 0 Manual page 38 Handset registration 0 0 Go to step 4 on page 37 page 37 Feature Feature code Setting code Page ...

Page 41: ... message max 2 minutes that will be played when the answering system answers a call If you do not record a greeting message a pre recorded greeting message will be used Sample greeting message This is your name We are unable to answer the phone right now Please leave a message after the beep Thank you 1 Press GREETING REC L The unit announces To record greeting press record again 2 Within 10 secon...

Page 42: ...available now Please call again Thank you for your call To play back the pre recorded greeting press GREETING CHECK Turning the answering system on off Press ANSWER ON L When the answering system is turned on the ANSWER ON indicator lights and the unit announces Answer set and the day and time L When the answering system is turned off the ANSWER ON indicator turns off and the unit announces Answer...

Page 43: ...back the unit will announce the day and time that each message was recorded Voice time day stamp L At the end of the last message the unit announces End of final message To adjust the speaker volume 9 levels high to off are available Press or repeatedly while using the answering system Repeating a message Press while listening to the message L If pressed within the first 5 seconds of a message the...

Page 44: ... press any buttons after the last message is played back the unit s voice guidance starts Operate the answering system by following the guidance as necessary The unit will announce Press 4 to play back new messages Press 5 to play back all messages L You can press buttons for other playback options see below even if the voice guidance has started L If you do not press any button within 10 seconds ...

Page 45: ...luding a greeting message can be recorded L If message memory becomes full E flashes on the base unit the ANSWER ON indicator flashes rapidly if the answering system is turned on the unit announces Memory full when operating the answering system To record additional messages erase unnecessary messages L If less than 3 minutes of recording time is available the unit will announce the remaining reco...

Page 46: ...u press a key press firmly L You can hang up at any time L You can ignore the voice guidance and control the unit using remote commands Voice guidance During remote operation the unit s voice guidance will prompt you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages P...

Page 47: ...ge to leave a message You can leave a message just as any outside caller can Call your phone number then press to skip the greeting message and record your message after the beep Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely Store any 2 digit number 00...

Page 48: ...or then press 5 Press V or repeatedly to select the desired setting L You can also select the ring count by pressing 0 Toll saver or 2 to 7 6 Press Save then press OFF Caller s recording time You can change the maximum message recording time allotted to each caller 1min 2min or 3min default Caller messages are limited to 1 minute to 3 minutes Greeting only The unit plays the greeting message but d...

Page 49: ...t setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Message alert by pressing V or then press 4 Press V or repeatedly to select On or Off 5 Press Save then press OFF Note L The message indicator will not flash for new messages while the handset is in use L While message alert is on battery operating time will be shortened page 12 ...

Page 50: ...1 pull the right edge in the direction of the arrow 2 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for the compatible headset and ordering information To connect an optional headset to the handset Note L To switch to the speakerphone press s To return to the headset press C 1 2 Headset jack ...

Page 51: ...phone line cord 2 Drive the screws not included into the wall using the wall mount template see below Connect the telephone line cord Mount the unit then slide it down L Raise the antenna Fasten the AC adaptor cord Hooks To power outlet To Single Line Telephone Jack Screws 82 mm Wall mount template for the base unit 82 mm ...

Page 52: ... shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet Wall mount template for the charger 25 4 mm ...

Page 53: ...d copying stopped Press OFF to exit Erase items from the other handset s phonebook page 23 When phonebook memory is available you can copy all phonebook items page 25 or individual items one by one page 24 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is pl...

Page 54: ...m the handset may have lost communication with the base unit Register the handset again page 37 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not op...

Page 55: ...m is answering a call or the other handset is in use you may not be able to make a call Try again later L While listening to messages using the handset you cannot make a call Exit by pressing OFF L Dial lock is turned on To turn it off see page 37 I cannot redial by pressing REDIAL L If the last number dialed was more than 48 digits long the number will not be redialed correctly L If you press RED...

Page 56: ...ay exits the phonebook while searching L The handset automatically exits after 1 minute of inactivity Problem Cause solution The handset does not display the caller s phone number L You have not subscribed to Caller ID service Contact your telephone company to subscribe L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the...

Page 57: ...e unnecessary messages page 43 E flashes and the ANSWER ON indicator flashes rapidly No new messages are recorded L Message memory is full Erase unnecessary messages page 43 I cannot operate the answering system L Someone is operating the answering system L If someone is talking on a conference call you cannot operate the answering system Try again later During message playback the unit rings and ...

Page 58: ...isplayed L Clean the charge contacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause solution The unit will ...

Page 59: ...0 GHz 2 4835 GHz Dimensions Approx height 167 mm x width 48 mm x depth 31 mm Mass Weight Approx 107 g Power supply Ni MH battery 2 4 V 830 mAh Security codes 1 000 000 Charger KX TG2439CN only Operating environment 5 C 40 C Dimensions Approx height 65 mm x width 85 mm x depth 95 mm Mass Weight Approx 97 g Power consumption Standby Approx 1 1 W Maximum Approx 3 3 W Power supply AC adaptor 220 240 V...

Page 60: ...Erasing all messages 43 44 46 Erasing a message 43 44 46 Error messages 53 Extension number 30 F Flash button 20 Flash time 35 Function menu Direct commands 39 Table 32 G Greeting message 41 H Handset locator 29 30 Headset optional 50 Hold 19 I Installation AC adaptor 9 Base unit 9 Charger 9 Telephone line cord 9 Intercom Call 29 Paging 29 Interrupt tone 34 K Key tone 37 L LCD contrast 35 Line mod...

Page 61: ...e adjustment 38 Toll saver 48 Transferring a call 31 Troubleshooting Answering system 57 Battery charge 58 Caller ID 56 General use 54 Making answering calls Intercom 55 Phonebook 56 Power failure 58 Programmable settings 54 V VE voice enhancer 19 Voice enhancer 19 34 Voice guidance 44 46 Volume control Base unit 43 Handset receiver 17 Handset speaker 17 W Wall mounting Base unit 51 Charger 52 ...

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Page 64: ...cations Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved PQQX14677YA DM0405FA3105 ...