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FAQ (3)
DOCUMENT SCANNER
Others
How often should I clean the
scanner paper feed rollers?
To ensure optimal scanning
performance, the paper feed rollers
should be cleaned once a week or
when 20,000 sheets or more are fed
into the unit. In an environment
where NCR paper is used, it is
recommended that the paper feed
rollers are cleaned on a daily basis.
Treated papers, like NCR paper,
contain chemicals that cause rollers
to deteriorate at an accelerated rate,
requiring roller replacement much
sooner than scheduled. A good daily
cleaning of the paper feed rollers
with isopropyl alcohol will help to
prolong the life of the rollers in this
harsh environment.
Why is my scanner double-feeding
paper?
Document double feeding may
be caused by dirty rollers. Just like
your car, your scanner needs routine
maintenance. Regular cleaning and
maintenance of your scanner will
protect your investment, maximize
scanner performance, and provide
you with the best insurance against
costly downtime. Please refer to your
operation manual for instructions
on cleaning your scanner.