Symptom
Possible Cause
Remedy
Vertical lines appear on the
scanned document.
The scanning glass is dirty.
Clean the scanning glass. (page 50)
The scanning density is
uneven.
The scanning glass is dirty.
Clean the scanning glass. (page 50)
The color of the scanned
document is extremely
different from the original
document.
The settings of the computer monitor
are wrong.
Adjust the computer monitor settings.
Dark spots or noise appear on
the scanned documents.
The scanning glass is dirty.
Clean the scanning glass. (page 50)
There is noise or wave
patterns (moire pattern) on
the scanned image.
The scanning resolution settings,
combined with patterns within the
scanned image, may cause this
problem.
Change the scanning resolution, and
perform scanning again.
If you still experience problems after following these suggestions, please contact our Technical Support
Department at 1-800-726-2797 for further assistance (U.S.A. only).
60
Operating Manual
Appendix