background image

9.2  Cleaning the Inside of the Scanner

Prepare the following cleaning supplies.

Soft and dry cloth
(one that does not easily
generate fibrous dust)

Used to clean the conveyor and scanning glasses.

Thin cotton swab

Used to clean the double feed detectors and the starting sensors.

Roller cleaning paper (KV-SS03)

Recommended for use in cleaning the rollers. If you do not have the
roller cleaning paper, use a soft cloth with a small amount of
isopropyl alcohol or water.
Do not use commercially available cleaners, detergent, thinner, or
benzine. (Doing so may cause deformation, discoloration or
damage.)

Note

Before cleaning the unit, turn off the unit, and disconnect the power cord, the USB cable and the LAN
cable.

Clean the inside of the scanner when approximately 8,000 sheets have been scanned. The time for
cleaning may differ depending on documents you scan. To maintain proper scanning, clean the
scanner parts frequently.

Clean the rollers if paper jamming or double feeding occurs frequently.

If double feed detection does not function properly, clean the double feed detectors.

Clean the scanning glasses when vertical streaks appear on the scanned images.

Be careful not to damage any parts of the unit.

Do not use flammable aerosol cleaners.

1.

Open the ADF door (page 27).

2.

Clean the conveyor, scanning glasses, double feed detectors, starting sensors and rollers.

Clean the parts in the following order: conveyor and scanning glasses, double feed detectors and
starting sensors, rollers.

For details about cleaning, refer to the following sections:

"9.2.1 Cleaning the Conveyor and Scanning Glasses" (page 58)

"9.2.2 Cleaning the Double Feed Detectors and Starting Sensors" (page 59)

"9.2.3 Cleaning the Rollers" (page 60)

3.

Close the ADF door (page 27).

4.

Turn ON the unit's power (page 26).

5.

Set the After Clean Roller Counter to zero (0).

For details, see "9.2.5 Clearing the Counter After Cleaning the Rollers" (page 67).

 

9.2 Cleaning the Inside of the Scanner

57

Summary of Contents for KV-S1058Y

Page 1: ...ctions please read the Quick Installation Guide enclosed with this unit Keep all documentation in a safe place for future reference Current model availability depends on your country area Please contact your dealer KV S1057C KV S1027C only The scanner may be displayed on your computer as the KV S1057C MK2 KV S1027C MK2 When you download the driver from web site download the driver for KV S1057C MK...

Page 2: ...s identified herein are the property of their respective owners About the Descriptions in This Manual Windows refers to the Microsoft Windows operating system hereafter Windows Windows Vista refers to the Microsoft Windows Vista operating system hereafter Windows Vista The screen shots used in this manual may differ from the screens displayed on your computer Letter size This is the standard paper...

Page 3: ... Tool 3 Documents 4 Operating Manual Control sheet 5 1 Image Capture Plus is a Panasonic original application for configuring advanced scanning settings 2 This tool is used when the scanner is connected via USB 3 This tool is used when the scanner is connected over a LAN 4 Each document is a PDF document To view documents correctly install Adobe Reader 5 For details about the control sheet see 6 3...

Page 4: ... Due to the slower speed of USB 1 1 it is recommended to use a USB 2 0 USB 3 0 USB 3 1 interface If you connect the unit to a USB hub it is not guaranteed to work Introduction 4 ...

Page 5: ...peration Panel 20 5 1 About LED 21 5 2 About LCD 22 5 3 Menu screen 23 6 Operation 26 6 1 Basic Operations 26 6 1 1 Turning ON OFF the unit s power 26 6 1 2 Returning from sleep mode 26 6 1 3 Changing the language used on the LCD 26 6 1 4 Changing the date and time 26 6 1 5 Opening Closing the ADF door 27 6 2 Preparing Documents for the ADF 28 6 2 1 About documents for the ADF 28 6 2 1 1 Compatibl...

Page 6: ...er 56 9 2 Cleaning the Inside of the Scanner 57 9 2 1 Cleaning the Conveyor and Scanning Glasses 58 9 2 2 Cleaning the Double Feed Detectors and Starting Sensors 59 9 2 3 Cleaning the Rollers 60 9 2 4 Cleaning Mode 65 9 2 5 Clearing the Counter After Cleaning the Rollers 67 9 3 Replacing the Rollers 68 9 3 1 Clearing the Counter After Replacing the Rollers 74 10 Appendix 75 10 1 Troubleshooting 75...

Page 7: ...se documents such as envelopes or receipts attached to documents are being detected as double fed the double feed skip DFS function can be used to resume scanning Push Scan If you register the scanning conditions for a job in advance you can start scanning without operating the computer Card Scanning A maximum of 3 cards can be loaded on the feed tray Mixed Batch Card Guide A mixed batch card guid...

Page 8: ...chine near a supervised area to prevent illegal duplication from being made Installation Do not place the unit in direct sunlight in a cold draft or near heating apparatus Do not place the unit near apparatus which generate electronic or magnetic noise Protect the unit from static electricity Do not move the unit immediately from a cold place to a warm place It may cause condensation which may dam...

Page 9: ...aper please refer to the Safety Data Sheet SDS Please ask your Panasonic sales company about obtaining the Safety Data Sheet If the bag is left opened for a long period of time before using it the alcohol will evaporate Please use the roller cleaning paper immediately after opening the bag To purchase the roller cleaning paper KV SS03 please contact your dealer or call our Supplies and Accessories...

Page 10: ...data When having your computer or hard disk serviced or when disposing of your computer or hard disk completely erase any stored image data 2 2 2 Management of setting information The management of setting information such as network configurations passwords e mail addresses etc is the responsibility of the user Keep a copy of all important data If you have the unit serviced etc data stored in thi...

Page 11: ...nstallation Guide Power cord Use the power cord appropriate for where you use the unit Note It is highly recommended to keep the original carton and all packing materials They are necessary when repacking 2 3 1 Optional Accessories Part Name Part Number Notes Roller exchange kit Paper feed roller Double feed prevention roller module KV SS061 See 9 3 Replacing the Rollers page 68 Roller cleaning pa...

Page 12: ...n the feed tray For details see 6 3 3 Mixed Batch Card Guide ADF page 43 Manual feed selector You can select the document feeding method Manual feeding Automatic feeding Operation panel For details refer to 5 Operation Panel page 20 Exit tray Exit extension tray 1 Exit extension tray 2 Exit stopper Exit guides Fan exhaust vent ADF door 3 Location of Controls 12 ...

Page 13: ...ot Use a commercially available security cable LAN connector USB connector LAN cable not supplied To assure continued emission limit compliance use only shielded LAN cable The cable should be a CAT 5 Category 5 or higher for 10Base T 100Base TX or CAT 5e Enhanced Category 5 or higher for 1000Base T USB cable Connect the USB cable to the scanner and the other end of the USB cable to the computer Po...

Page 14: ...r In order to ensure proper operation install the unit maintaining the proper distances from surrounding objects as shown in the following illustration 272 mm 10 7 in 300 mm 11 8 in 500 mm 20 in 750 mm 30 in 238 mm 9 4 in 400 mm 16 in 4 Installation 14 ...

Page 15: ...y cause condensation which may damage the unit Using the unit immediately will cause the document scanning to be imperfect To avoid this clean the inside rollers with a dry and soft cloth leave the unit in a warm place for 1 or 2 hours and then use the unit after you make sure that the inside of the unit has dried Do not place the unit in extremely high temperatures such as near heat sources etc 4...

Page 16: ...t the unit has been turned OFF If the power is on turn off the unit s power page 26 2 Insert the Software Manual CD ROM into the CD DVD drive on your computer The setup window will appear If the AutoPlay dialog box is displayed select CDRun exe If the setup window does not appear double click CDRun exe in the Software Manual CD ROM 3 Check the Read me first file 4 Select the desired installation m...

Page 17: ...t s power for the first time set the date and time by using the or cursor buttons and then press the OK button For details see 6 1 4 Changing the date and time page 26 4 3 1 In case of using this unit with a USB connection 17 ...

Page 18: ...thods from Software on the left side of the screen If you selected Custom select the item that you want to install If you select TWAIN or ISIS Image Capture Plus will also be installed 6 Follow the instructions on the screen and complete the installation Select Wired LAN as the connection method for the scanner Restart your computer if you are prompted to do so If multiple scanners are displayed s...

Page 19: ...4 2 To view the help For Image Capture Plus 1 Select All Programs Panasonic Image Capture Plus Image Capture Plus Help For User Utility or Scan Button Setting Tool 1 Select All Programs Panasonic Scanner Tools 2 Select that item s help Note In Windows 8 and Windows 10 select the Panasonic Document Scanner section on the Apps screen For Network Setting Tool or Network Scanner Select Tool 1 Start th...

Page 20: ...u screen will be displayed on the LCD For details see 5 3 Menu screen page 23 If you press this button when the Menu screen is displayed you will return to the previous screen Start Stop button If you set Wait Key for Manual Feed Mode in your application software pushing this button starts scanning For details about Manual Feed Mode refer to the Image Capture Plus TWAIN or ISIS help During scannin...

Page 21: ...erformed for a certain period of time the scanner will turn off automatically Press the power button of the scanner to turn it on You can enable disable the power off feature and change the time until the scanner turns off See 5 3 Menu screen page 23 2 If no operation is performed for 15 minutes or longer the scanner will enter sleep mode automatically to conserve energy Press any button except th...

Page 22: ...USB cable is not connected when in USB mode The LAN cable is not connected when in Network PC mode 123 The Scanner status and scanning counter are displayed The following icons are displayed icon Contents The system counter is displayed The scan counter is displayed Clean the rollers Replace the rollers Clean the Conveyor and Scanning Glasses 5 2 About LCD 22 ...

Page 23: ...on Press the OK button to complete your selection If you press the Skip Menu button when the Menu screen is displayed you will return to the previous screen If you press the Start Stop button when the Menu screen is displayed you will return to the home screen Note Some settings can also be configured using Configuration Web For details refer to 7 Configuration Web page 53 Function Setting Configu...

Page 24: ...process The scanned quantity is cleared each time you start scanning System Counter The number of documents scanned by the scanner since it was shipped from the factory After Clean Roller Counter The number of documents scanned since clearing the counter after cleaning the rollers Clear after cleaning the rollers After Replace Roller Counter The number of documents scanned since clearing the count...

Page 25: ...etting Tool page 79 Default Gateway Set the default gateway If DHCP is enabled this will be set automatically and cannot be changed This setting can also be changed from Network Setting Tool page 79 DNS Server 1 Set the primary DNS server DNS Server 2 Set the secondary DNS server WINS Server 1 Set the primary WINS server WINS Server 2 Set the secondary WINS server HTTPd Enable On or disable Off th...

Page 26: ... on the LCD You can change the language used on the LCD 1 Press and hold the Skip Menu button for 1 second or more 2 Press the OK button 3 Press of the cursor button 3 times 4 Press the OK button 5 Use or of the cursor button to select a language used on the LCD 6 Press the OK button 6 1 4 Changing the date and time You can change the date and time set in the unit 1 Press and hold the Skip Menu bu...

Page 27: ...g the ADF door Opening the ADF door 1 Press the ADF door release and open the ADF door 2 1 Closing the ADF door 1 Push both sides of the ADF door down slowly until it clicks into place 6 1 5 Opening Closing the ADF door 27 ...

Page 28: ...ows Width 48 mm 216 mm 1 9 in 8 5 in Length When feeding one sheet 54 mm unlimited 2 1 in unlimited 1 When feeding multiple sheets 54 mm 356 mm 2 1 in 14 in 1 Using Long Paper you can scan long documents by splitting them into smaller parts For details about Long Paper refer to the Image Capture Plus TWAIN or ISIS help Paper thickness 0 04 mm 0 5 mm 1 6 in 19 7 mils Note 1 mil 0 001 in Paper weigh...

Page 29: ...than 5 mm 0 2 in Feeding direction Mixed documents Documents must also meet the following conditions Width Same width Length 1 The length of the longest sheet is at most 2 times that of the shortest sheet Thickness The thickness of the thickest sheet is at most 1 5 times that of the thinnest sheet 1 Using Length Control you can adjust the length of scanned image automatically For details about Len...

Page 30: ...tion with the side to be scanned facing up A maximum of 3 cards can be loaded on the feed tray When loading ensure that the embossed portions of cards do not stick together Use the landscape orientation when scanning an embossed card If the scanning fails place the card upside down and then try again 6 2 1 3 Compatible Passport Use the carrier sheet KV SS077 to scan passport page 31 The compatible...

Page 31: ...Insert the passport so that the thinner part photo page is at the bottom of the carrier sheet as shown in the illustration Make sure the documents do not protrude from the carrier sheet Note When using a carrier sheet please refer to 6 2 2 1 When using the carrier sheet page 39 Depending on the condition operating environment dirt scratches etc of the carrier sheet or passport the image processing...

Page 32: ... are susceptible to damage such as scratching Scanning the following kinds of documents may contaminate the inside of the scanner or adversely influence the lifetime of the rollers When scanning the following kinds of documents clean the inside of the scanner frequently Documents with toner or graphite pencil powder Documents treated chemically or containing impurities Do not scan the following ty...

Page 33: ...can settings refer to the Image Capture Plus TWAIN or ISIS help When scanning important documents confirm that the number of scanned images matches the number of pages in the feed tray Also check the condition of the scanned documents 6 2 1 7 Notes about Double Feed Detection This unit uses an ultrasonic sensor to detect double feeding where two or more sheets of a document are fed at the same tim...

Page 34: ...ll out the feed extension tray in the direction of the arrow shown in the illustration below 2 Adjust the document guides slightly larger than the actual size of the documents 1 3 Raise the exit stopper 6 2 2 Loading documents on the ADF 34 ...

Page 35: ...ogether as in a file folder will need to be separated Fan the stack of documents to separate all the edges Hold both ends and bend the documents as shown in the illustration To flatten the documents hold firmly and pull them apart as shown in the illustration 1 2 3 Repeat these steps as necessary 6 2 2 Loading documents on the ADF 35 ...

Page 36: ...ents on the feed tray with the side to be scanned facing down Set the leading edge of documents as shown in the illustration Insert the documents slowly until they stop 1 Note The height of the documents should not exceed the limit mark on the document guide Exceeding the limit mark may cause a paper jam or skewing 6 2 2 Loading documents on the ADF 36 ...

Page 37: ...the document guides to the size of the documents to be scanned 1 9 Hold the exit stopper and adjust the exit extension trays to match the size of the scanned documents 2 1 3 6 2 2 Loading documents on the ADF 37 ...

Page 38: ... When the documents are curled or a paper jam occurs fold up the exit guides and then resume scanning 3 6 2 2 Loading documents on the ADF 38 ...

Page 39: ...t refer to 6 2 1 4 Carrier sheet KV SS077 page 31 1 Set the manual feed selector to manual feeding page 42 2 Place the carrier sheet on the feed tray with the surface to be scanned facing down as shown in the illustration Adjust the document guides to the size of the carrier sheet to be scanned 2 1 6 2 2 Loading documents on the ADF 39 ...

Page 40: ...nsert the carrier sheet until it stops as shown in the illustration 1 Note Make sure to insert the carrier sheet until it comes into contact with the paper feed roller 6 2 2 Loading documents on the ADF 40 ...

Page 41: ...he rollers are dirty the scanned image will be stretched or distorted In such cases clean the rollers If vertical streaks appear on the scanned image clean the scanning glasses and the carrier sheet Vertical streaks may be caused by scratches on the carrier sheet If vertical streaks appear after cleaning the scanning glasses and the carrier sheet replace the carrier sheet and then scan the passpor...

Page 42: ...manual feeding the documents are scanned without separation Place the documents on the feed tray one by one Manual feeding is recommended to scan important documents or bound documents Automatic feeding is recommended for normal use Note Double feed detection is not available when using manual feeding 6 3 2 Using Manual feeding 42 ...

Page 43: ...a card simultaneously 6 3 3 1 Installing the mixed batch card guide The mixed batch card guide is stored inside the feed tray Install the mixed batch card guide as shown in the following illustration 1 Remove the feed tray from the unit Remove the left side of the feed tray first as shown in the illustration 1 2 2 Pull out the mixed batch card guide from the feed tray 1 2 6 3 3 Mixed Batch Card Gu...

Page 44: ...3 Attach the feed tray to the unit 1 4 Attach the mixed batch card guide to the unit 1 6 3 3 Mixed Batch Card Guide ADF 44 ...

Page 45: ...ed batch card guide as shown in the following illustration 1 Remove the mixed batch card guide from the unit 1 2 Remove the feed tray from the unit Remove the left side of the feed tray first as shown in the illustration 1 2 6 3 3 Mixed Batch Card Guide ADF 45 ...

Page 46: ...3 Attach the mixed batch card guide to the feed tray 1 2 4 Attach the feed tray to the unit 1 6 3 3 Mixed Batch Card Guide ADF 46 ...

Page 47: ...on Ensure that the embossed portions of cards do not stick together A maximum of 3 cards can be set in the mixed batch card guide If acceptable results cannot be obtained try changing the scanning orientation or reversing the scan face of the card and then perform scanning again Note When using the mixed batch card guide the document guides cannot be adjusted to less than A5 size Make sure that th...

Page 48: ...l sheets from the included CD ROM B S i m p l e x A Documents Control sheet Code Documents Control sheet functions Simplex Duplex Binary 256 level gray Color Dynamic Threshold Dither Error diffusion Function 1 9 Separation Sheet For details about control sheets refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help For details about separation sheets refer to Detect Separation ...

Page 49: ... refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help Printing control sheets Note In order to print control sheets Adobe Reader must be installed on your computer Refer to the instruction manual for your printer for details about changing print settings 1 Insert the included CD ROM into the CD DVD drive on your computer The setup window will appear Note If the AutoPlay dialo...

Page 50: ...Single Touch Scanning using Scan Button Setting Tool Double click the icon in the notification area of the task bar to open Scan Button Setting Tool In Windows 8 open Scan Button Setting Tool on the desktop screen 1 Press the Skip Menu button to select USB mode 2 Use or of the cursor button to select a group 3 Use or of the cursor button to select a job 4 Place the documents on the feed tray If no...

Page 51: ... jobs in the job settings list 1 Press the Skip Menu button to select network PC mode 2 Use or of the cursor button to select a computer Note By pressing the OK button you can check the IP address of the currently selected computer You can use and of the cursor button to scroll By pressing the OK button again you can return to the original screen 3 Use or of the cursor button to select a job 4 Pla...

Page 52: ...nfigured in this unit using Configuration Web 1 Press the Skip Menu button to select Preset Scan mode 2 Use or of the cursor button to select a preset Note By pressing the OK button you can check the contents of the preset save destination for images and scanning conditions You can use or of the cursor button to scroll By pressing the OK button again you can return to the original screen 3 Place t...

Page 53: ...s root 7 2 Configuration items The following items can be configured confirmed Information Displays the following details about the scanner Status of the scanner Information of the scanner Information of the counters for maintenance Function Set the sleep mode maintenance timing etc Scan Scan Settings Register the scanning conditions for Preset Scan You can register up to 20 settings of conditions...

Page 54: ...e 8 to 16 characters long Use characters from at least 3 of the following categories Lowercase alphabet a to z Uppercase alphabet A to Z Digit 0 1 2 3 4 5 6 7 8 9 Symbol _ Do not use a password that can easily be guessed The password should be unique Do not use the same password for other purposes Keep the password secret Change the password periodically 7 3 Basic Browser Operations Click Submit t...

Page 55: ...ocuments from the feed tray 2 Open the ADF door page 27 3 Remove the jammed document If the document is jammed in the feed tray area pull it backwards as shown in the illustration If the document is jammed in the exit area pull it forward as shown in the illustration 4 Close the ADF door page 27 Notice Close the ADF door after confirming that no documents remain inside the unit 8 Clearing Paper Ja...

Page 56: ...and LAN cable Do not use commercially available cleaners detergent thinner or benzine Doing so may cause deformation discoloration or damage Clean the scanner at least once a month 1 Clean the outside of the scanner with a soft slightly damp cloth 2 Remove dirt and dust from the fan exhaust vent with a brush 1 9 Care and Maintenance 56 ...

Page 57: ... proper scanning clean the scanner parts frequently Clean the rollers if paper jamming or double feeding occurs frequently If double feed detection does not function properly clean the double feed detectors Clean the scanning glasses when vertical streaks appear on the scanned images Be careful not to damage any parts of the unit Do not use flammable aerosol cleaners 1 Open the ADF door page 27 2 ...

Page 58: ...eyor and Scanning Glasses 1 With a soft and dry cloth wipe off any dirt on the conveyor and scanning glasses If the dirt does not come off use a soft slightly damp cloth 1 2 9 2 1 Cleaning the Conveyor and Scanning Glasses 58 ...

Page 59: ...aning the Double Feed Detectors and Starting Sensors 1 Remove dust from the double feed detectors and starting sensors with a cotton swab 2 1 1 2 9 2 2 Cleaning the Double Feed Detectors and Starting Sensors 59 ...

Page 60: ...arts of the unit 1 Open the double feed prevention roller cover 1 2 Remove the double feed prevention roller While pushing the latch to the right side as indicated by the arrow remove the double feed prevention roller in the direction of the arrow Then pull out the left shaft when facing it from the notch in the roller mount 2 1 9 2 3 Cleaning the Rollers 60 ...

Page 61: ...he entire surface of both rollers 4 Install the double feed prevention roller Align the shaft that is shaped as indicated by with the notch in the roller mount and then insert the shaft in the notch Push the shaft on the opposite side until it clicks into place 3 2 1 9 2 3 Cleaning the Rollers 61 ...

Page 62: ...e the double feed prevention roller cover firmly 1 Notice Be sure to close the double feed prevention roller cover until it clicks into place 6 Open the paper feed roller cover 1 9 2 3 Cleaning the Rollers 62 ...

Page 63: ...ion of the arrow all the way around them as shown in the illustration 8 Close the paper feed roller cover firmly Make sure to close both sides of the paper feed roller cover until they click into place 9 Clean the conveyor rollers and exit rollers For details see 9 2 4 Cleaning Mode page 65 9 2 3 Cleaning the Rollers 63 ...

Page 64: ...ow all the way around them as shown in the illustration Use your finger to rotate the roller and wipe dirt off of the entire surface of the roller 1 Note If misfeeding or double feeding occurs after cleaning or replacing the rollers the rollers may not be installed properly Confirm the installation conditions again 9 2 3 Cleaning the Rollers 64 ...

Page 65: ...page 26 4 Press and hold the Skip Menu button for 1 second or more 5 Use or of the cursor button to select Maintenance 6 Press the OK button to complete your selection 7 Use or of the cursor button to select Cleaning Mode 8 Press the OK button to complete your selection Cleaning Mode will start 9 Open the ADF door page 27 10 Clean the conveyor rollers and exit rollers i Use the Roller Cleaning Pap...

Page 66: ...Note Cleaning Mode can also be started from User Utility For details refer to the User Utility help 9 2 4 Cleaning Mode 66 ...

Page 67: ...n panel page 20 1 Press and hold the Skip Menu button for 1 second or more 2 Use or of the cursor button to select Counter 3 Press the OK button to complete your selection 4 Use or of the cursor button to select Clear Clean Roller Counter 5 Press the OK button to complete your selection 9 2 5 Clearing the Counter After Cleaning the Rollers 67 ...

Page 68: ...nned Refer to 5 3 Menu screen page 23 Notice Be careful not to damage any parts of the unit 1 Turn OFF the unit s power page 26 2 Open the ADF door page 27 3 Open the double feed prevention roller cover 1 4 Remove the double feed prevention roller While pushing the latch to the right side as indicated by the arrow remove the double feed prevention roller in the direction of the arrow Then pull out...

Page 69: ...h in the roller mount and then insert the shaft in the notch Push the shaft on the opposite side until it clicks into place 3 2 1 7 Close the double feed prevention roller cover firmly 1 Notice Be sure to close the double feed prevention roller cover until it clicks into place 9 3 Replacing the Rollers 69 ...

Page 70: ...8 Open the paper feed roller cover 1 9 Lift up the gear on the left side of the paper feed roller and then remove the paper feed roller 1 9 3 Replacing the Rollers 70 ...

Page 71: ...eed roller shaft Push the tab to remove the rubber roller from the paper feed roller shaft Remove the other rubber roller in the same way 2 3 1 11 Take out the new paper feed rollers in the optional roller exchange kit 9 3 Replacing the Rollers 71 ...

Page 72: ...utwards insert the rubber rollers onto the paper feed roller shaft until they click into place 3 3 1 2 Notice Inserting a rubber roller with the tab facing inwards may damage the roller 13 Install the paper feed roller with the new rubber rollers Insert the short side of the paper feed roller shaft to the roller mount and then insert the gear in the direction indicated by the arrow 1 2 9 3 Replaci...

Page 73: ...aper feed roller can rotate in the feeding direction 15 Close the ADF door page 27 16 Turn on the unit s power page 26 17 After replacing the roller set the After Replace Roller Counter to zero 0 page 74 Note If misfeeding or double feeding occurs after cleaning or replacing the rollers the rollers may not be installed properly Confirm the installation conditions again 9 3 Replacing the Rollers 73...

Page 74: ...on panel page 20 1 Press and hold the Skip Menu button for 1 second or more 2 Use or of the cursor button to select Counter 3 Press the OK button to complete your selection 4 Use or of the cursor button to select Clear Replace Roller Counter 5 Press the OK button to complete your selection 9 3 1 Clearing the Counter After Replacing the Rollers 74 ...

Page 75: ...ble be sure to use the included USB cable If you are using a LAN cable use a category 5 or enhanced category 5 cable or greater The network related settings are incorrect Check the network related settings page 79 The unit s power was turned off because no operations were performed for a certain period of time Turn on the unit s power page 26 Scan speed is slow The scanner is connected over a USB ...

Page 76: ...er page 60 The paper feed roller or double feed prevention roller have become worn down Replace the paper feed roller or double feed prevention roller page 68 The double feed detectors are dirty Clean the double feed detectors page 59 Right and left sides of the document to be scanned are not the same in height because of curling or folding Flatten the document page 29 and load it again after redu...

Page 77: ...lean the conveyor and scanning glasses page 58 The problem may also be resolved by using Vertical Line Reduction in User Utility For details refer to the User Utility help The color of the scanned document is extremely different from the original document The settings of the computer monitor do not accurately reflect the color of the document Adjust the computer monitor settings Depending on the d...

Page 78: ...ength of documents are less than about 148 mm 5 8 in feeding speed control will be activated for exiting documents this is normal behavior If you still experience problems after following these suggestions please contact our Technical Support Department at 1 800 726 2797 for further assistance U S A only 10 1 Troubleshooting 78 ...

Page 79: ...y If DHCP is enabled this will be set automatically and cannot be changed DNS Server 1 Set the primary DNS server If DHCP is enabled this will be set automatically and cannot be changed DNS Server 2 Set the secondary DNS server If DHCP is enabled this will be set automatically and cannot be changed WINS Server 1 Set the primary WINS server If DHCP is enabled this will be set automatically and cann...

Page 80: ...ows 7 Control Panel View devices and printers right click the scanner icon and display the Scan properties screen If you are using Windows Vista Control Panel Scanners and Cameras select the scanner icon and then click the properties button 2 Click the Events tab 3 Check that Scan Button Setting Tool is selected as the program to start for each event If an application other than Scan Button Settin...

Page 81: ...Clean the sensors U18 Paper has been left in the scanner Open the ADF door and remove all the paper left inside The sensors are dirty Clean the sensors U23 A double feed error has occurred Open the ADF door and remove the jammed paper U30 The ADF door is open Close the ADF door Fxx A system error has occurred Turn the power off and then turn it on again page 26 If the problem is still not resolved...

Page 82: ...le Image Type Available Available 1 Resolution Available Available Dynamic Threshold Available Available Brightness Available Available Contrast Available Available Automatic Crop Available Available Deskew Available Available Rotate Available Available Blank Page Removal Available Available Noise Reduction Available Available Smooth Background Available Available Background Removal Available Avai...

Page 83: ...el From Paper Available Automatic Separation Available Moire Reduction Available Double Exposure Available Color Matching Available Automatic Image Orientation Available 2 Page Separation Available Detect Dog ear Available Barcode Available Patchcode Available Auto Preview Available Auto Rescan Available Notification features Available Control Sheet Available Separation Sheet Available 1 Multi Str...

Page 84: ...am 2 Uninstall the following software programs IDREngine Image Capture Plus KV S1058Y KV S1057C MK2 KV S1028Y KV S1027C MK2 ISIS Driver MCD OCREngine Panasonic Scanner Manuals Panasonic Document Scanner Device Driver Panasonic Document Scanner TWAIN Driver Panasonic Scanner User Utility Scan Button Setting Tool 3 Follow the instructions on the screen 10 6 Uninstalling the Software 84 ...

Page 85: ...our information initialize the unit to the factory default settings before you discard or transfer the unit You cannot restore the settings after Factory Reset Keep a copy of all important data If you forget your password you can reset the password using Factory Reset After Factory Reset configure the scanner again 1 Connect the unit to your computer via USB 2 Start User Utility 3 Click Factory Re...

Page 86: ...ner Please use the original carton and all of the original packing materials The scanner should be handled in the correct horizontal position Required Materials Original scanner carton and packing materials Shipping tape and scissors 1 Turn the unit OFF page 26 unplug the power cord and disconnect the USB cable and LAN cable 2 Pack the scanner 1 2 3 4 Quick Installation Guide and Software Manual C...

Page 87: ... mm 3 4 in 2 1 in Thickness 0 76 mm 30 0 mils Embossed card up to 1 4 mm 55 1 mils Feed capacity 3 cards on the feed tray or on the mixed batch card guide Passport 6 Width 130 mm 5 1 in or less Length 188 mm 7 4 in or less Thickness 4 0 mm 0 15 in or less including carrier sheet Feed capacity 100 sheets 80 g m 21 lb High quality woodfree paper 7 Roller replacement 8 250 000 sheets Image data size ...

Page 88: ...g Paper refer to the Image Capture Plus TWAIN or ISIS help 5 For details see 6 2 1 2 Compatible Card page 30 6 Use the carrier sheet KV SS077 to scan passport page 31 7 Paper less than 100 mm 3 9 in long or legal size paper 75 sheets 8 For details see 9 3 Replacing the Rollers page 68 10 9 Specifications 88 ...

Page 89: ... 50 14 122 Humidity 8 75 RH Interface USB 3 1 Gen1 backward compatible LAN 10Base T 100Base TX 1000Base T 3 Recommended web browser Internet Explorer 11 Mozilla Firefox latest version Google Chrome latest version 1 The power requirements differ depending on the country area Do not use a power source that does not meet the power source specifications marked on the unit The power source specificatio...

Page 90: ... Panasonic Corporation 2017 PNQX8548ZA PD0617AG0 ...

Reviews: