Panasonic KV-S2087, Operating Manual

Page 1: ... information on operating the scanner Before reading these instructions please read the Quick Installation Guide enclosed with this unit Keep all documentation in a safe place for future reference Current model availability depends on your country area Please contact your dealer ...

Page 2: ...h Scan This scanner has a push scan function to perform scanning without operating a computer Scanning settings should be registered as Jobs in advance You can start scanning by pressing the OK button or Start Stop button after selecting a job with the cursor buttons This scanner also has a function that starts scanning when documents are simply placed on the feed tray Touch Free Scanning Other Fe...

Page 3: ...87 Trademarks Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ISIS is a registered trademark or trademark of EMC Corporation in the United States and or other countries IBM is a trademark of International Business Machines Corporation registered in many jurisdictions worldwide Intel and Intel Co...

Page 4: ...nd software About the Software Help Each software contains help files For details about viewing the help files see 3 4 2 To view the help page 21 Software Manual CD ROM Contents Drivers Device Driver TWAIN ISIS Applications Image Capture Plus 1 Utilities User Utility Scan Button Setting Tool Documents 2 Operating Manual Control sheet 3 1 Image Capture Plus is a Panasonic original application for c...

Page 5: ...face If you connect the unit to a USB hub it is not guaranteed to work About Consumables and Optional Accessories Consumables Part Name Part Number Notes Roller exchange kit KV SS063 See 6 3 Replacing the Rollers page 51 Roller cleaning paper KV SS03 See Roller Cleaning Paper page 9 Ink cartridge KV SS021 See 7 1 Installing the Imprinter Unit and Ink Cartridge page 57 Optional Accessories Part Nam...

Page 6: ...eet 25 4 1 3 Incompatible Documents 26 4 1 4 Notes about Documents for Scanning 27 4 2 Scanning Documents 28 4 2 1 Switching the Background Color of Scanned Images 30 4 2 2 Using the Straight path rear exit 30 4 2 3 Using Manual feeding 31 4 2 4 Feeding method and paper path by document type 32 4 2 5 When feeding stiff or thick documents 33 4 2 6 Using Carrier sheet 34 4 3 Using Push Scan 35 4 3 1...

Page 7: ... 6 3 Replacing the Rollers 51 7 Optional Imprinter Unit 57 7 1 Installing the Imprinter Unit and Ink Cartridge 57 7 2 How to Remove the Ink Cartridge 62 7 3 Printing 63 7 4 Cleaning the ink cartridge 64 8 Appendix 65 8 1 Troubleshooting 65 8 2 Error Messages 68 8 3 Uninstalling the Software 69 8 4 Repacking Instructions 70 8 5 Specifications 71 Table of Contents 7 ...

Page 8: ...r a supervised area to prevent illegal duplication from being made Installation Do not place the unit in direct sunlight in a cold draft or near heating apparatus Do not place the unit near apparatus which generate electronic or magnetic noise Protect the unit from static electricity Do not move the unit immediately from a cold place to a warm place It may cause dew When the unit is not used over ...

Page 9: ...g To purchase the roller cleaning paper KV SS03 please contact your dealer or call our Supplies and Accessories department at 1 800 726 2797 U S A only KEEP AWAY FROM FIRE Security Notice The management of documents and scanned data is the responsibility of the user In particular pay attention to the following points Make sure you have the same number of pages for important documents both before a...

Page 10: ...sories Name Notes Power cord Two power cords may be included Use the power cord appropriate for where you use the unit USB cable Software Manual CD ROM Drivers Applications Utilities Documents Quick Installation Guide Note It is highly recommended to keep the original carton and all packing materials They are necessary when repacking 1 2 Check the Accessories 10 ...

Page 11: ...tor You can select the document feeding method Manual feeding Automatic feeding Paper path selector You can select the paper path for documents U turn path front exit Straight path rear exit Operation panel For details see 2 2 Operation Panel page 13 ADF door release Exit tray Exit extension tray 1 Exit extension tray 2 2 Location of Controls 11 ...

Page 12: ...e security cable USB cable USB connector Fan exhaust vent Imprinter door You open this door when installing an imprinter unit sold separately or ink cartridge For details about installing an imprinter unit refer to 7 1 Installing the Imprinter Unit and Ink Cartridge page 57 2 1 2 Rear 12 ...

Page 13: ...red document is detected and scanning has been paused the document or documents detected as a double feed or the dog eared document will be scanned and then ejected from the scanner Scanning will continue after the document is scanned and ejected Start Stop button During scanning pushing this button stops scanning If you press this button after a double feed or a dog eared document is detected and...

Page 14: ...e power off feature in sleep mode is enabled and if no operation is performed for a certain period of time the scanner will be turned off automatically Press the power button of the scanner to turn it on You can enable disable the power off feature and change the time until the scanner turns off in User Utility 2 If no operation is performed for 15 minutes or longer the scanner will enter sleep mo...

Page 15: ... cable is not connected 123 The Scanner status and scanning counter are displayed Examples of displays of scanner statuses are as follows G nn GROUP NAME Group number two digit and Group name of job J nn JOB NAME Job number two digit and Job name U nn MESSAGE Error number two digit and Error message 2 2 2 About LCD 15 ...

Page 16: ...n in the following illustration 242 mm 9 6 in 319 mm 12 6 in 810 mm 31 9 in 750 mm 29 5 in 320 mm 12 6 in 350 mm 13 8 in Notice Do not move the unit immediately from a cold place to a warm place It may cause condensation which may damage the unit If you use the straight path rear exit for documents space behind the unit is required for documents to exit 3 Installation 16 ...

Page 17: ...e installed on your computer You can select from the 2 installation methods below depending on your needs a Complete Install all the drivers applications utilities and Operating Manual b Custom Install one of the software or Operating Manual Note Normally it is recommended to select Complete 1 Check that the unit has been turned off If the power is turned on press and hold the power button for mor...

Page 18: ...tom continue to step 5 5 If you selected Custom for the installation type in step 4 select the item that you want to install Note If you select TWAIN or ISIS Image Capture Plus will also be installed 6 Follow the instructions on the screen and complete the installation Restart your computer if you are prompted to do so 3 2 Installing the Software 18 ...

Page 19: ...3 3 Installing the Unit 1 Remove all packing tapes 2 Open the feed tray 3 Pull out the feed extension tray 3 3 Installing the Unit 19 ...

Page 20: ...ay 2 6 Plug in the power cord and connect the USB cable 7 Press the power button to turn ON the unit s power The LED Green will flash and then turn on If the hardware wizard appears follow the on screen instructions to complete installation 3 3 Installing the Unit 20 ...

Page 21: ...ment Scanner section on the Apps screen 3 4 2 To view the help 3 4 2 1 For Image Capture Plus 1 Select All Programs Panasonic Image Capture Plus Image Capture Plus Help 3 4 2 2 For User Utility or Scan Button Setting Tool 1 Select All Programs Panasonic Scanner Tools 2 Select that item s help Note In Windows 8 select the Panasonic Document Scanner section on the Apps screen 3 4 2 3 For TWAIN or IS...

Page 22: ...g ensure that the document is not creased or folded If the document is creased or folded a paper jam or damage to the document may occur When scanning important documents confirm that the number of scanned images matches the number of pages in the feed tray Also check the condition of the scanned documents Remove documents from the exit tray after they have been scanned 4 Operation 22 ...

Page 23: ...ited 2 8 in unlimited 1 Automatic feeding 70 mm 356 mm 2 8 in 14 in 1 Using Long Paper you can scan a long document to a series of split scanned images For details about Long Paper refer to the Image Capture Plus TWAIN or ISIS help Paper thickness 0 04 mm 0 66 mm 1 6 mils 25 98 mils Note 1 mil 0 001 in Paper weight 20 g m 546 g m 5 lb 145 4 lb 4 1 1 Compatible Paper 23 ...

Page 24: ...7 g m 42 lb Curl Feeding direction Less than 10 mm 0 4 in Folding Less than 10 mm 0 4 in Feeding direction Paper weight 157 g m 42 lb 546 g m 146 lb Curl Feeding direction Less than 3 mm 0 12 in Folding Less than 3 mm 0 12 in Feeding direction Paper capacity for the feed tray Number of sheets Paper weight Paper types 220 64 g m 17 lb High quality woodfree paper 200 80 g m 21 lb High quality woodfr...

Page 25: ...ing carrier sheet please note following conditions for the documents Carrier sheet including the documents Width 150 mm 5 91 in Length 200 mm 7 87 in Thickness 2 mm 0 08 in or less The corner of the document should be adjusted to match the corner of the carrier sheet Note When using a carrier sheet please refer to 4 2 6 Using Carrier sheet page 34 4 1 2 Carrier Sheet 25 ...

Page 26: ...perly Torn or frayed documents Curled wrinkled or folded documents Carbon paper Perforated or punched paper Non rectangular or irregularly shaped paper Coated paper Bound or glued documents Chemical paper such as carbonless copy paper Paper with wood content Photographs Extremely smooth shiny paper or paper that is highly textured Note Paper with a glossy surface such as coated paper or photograph...

Page 27: ...the Inside of the Scanner Refer to 6 2 Cleaning the Inside of the Scanner page 44 Reduce the number of sheets of paper loaded on the feed tray Change the orientation portrait landscape of the placed documents In the scan settings set Feeding Speed to Slow 1 Scan the documents using manual feeding Scan the documents using straight path rear exit document path 1 For details about configuring the sca...

Page 28: ...uments that have been stapled together or stacked together as in a file folder will need to be separated Fan the stack of documents to separate all the edges Hold both ends and bend the documents as shown in the illustration To flatten the documents hold firmly and pull them apart as shown in the illustration 1 2 3 Repeat these steps as necessary 3 Carefully align the documents 4 2 Scanning Docume...

Page 29: ...cause a paper jam or skewing 5 Slide the document guides to match the width of the document to be scanned Move the document guide while pressing the lever of the document guide 1 2 6 Open your scanning application and scan the documents For details about the application refer to the help of each application You can also start up applications automatically to scan documents Push Scan For details ab...

Page 30: ...th rear exit Straight path rear exit is recommended to scan stiff or thick documents U turn path front exit is recommended for normal use Notice If you select straight path rear exit please note following Enough space behind the unit is required to exit the documents When using the carrier sheet use manual feeding The optional imprinter unit KV SS020 is not available The order documents exit may b...

Page 31: ...manual feeding the documents are scanned without separation Place the documents on the feed tray one by one Manual feeding is recommended to scan important documents or bound documents Automatic feeding is recommended for normal use Note Double feed detection is not available when using manual feeding 4 2 3 Using Manual feeding 31 ...

Page 32: ...exit Stiff or thick documents Documents that caused a paper jam in the U turn path front exit Manual feeding U turn path front exit Bound documents Important documents that require care in handling Straight path rear exit Thick documents Envelopes Thin booklets Documents that caused a paper jam in the U turn path front exit Plastic cards ISO format portrait orientation only Carrier sheets KV SS076...

Page 33: ...not feeding well when Manual feeding and Straight path rear exit are used feed documents using the following procedure 1 Start scanning 2 Insert the document as shown in the illustration until the paper feed roller rotates 3 Insert the document further until the paper feed roller picks up the document then let go of the document 4 2 5 When feeding stiff or thick documents 33 ...

Page 34: ...e carrier sheet Move the document guide while pressing the lever of the document guide 1 4 Start scanning Note If the rollers are dirty the scanned image will be stretched or distorted In such cases clean the rollers If vertical streaks appear on the scanned image clean the scanning glasses and the carrier sheet Vertical streaks that appear may be caused by scratches on the carrier sheet If vertic...

Page 35: ...de press any button except the power button on the scanner s operation panel to return to ready mode first 4 3 2 Selecting the behavior of push scan Select the behavior of push scan using the Scan Button Setting Tool 1 Double click the icon in the notification area of the task bar to open the Scan Button Setting Tool In Windows 8 open the Scan Button Setting Tool on the Desktop screen 2 Select Tou...

Page 36: ... 2 1 Use or of the cursor button to select a group 2 Use or of the cursor button to select a job 3 Place the documents on the feed tray When Touch Free Scanning is selected scanning will start When Single Touch Scanning is selected press the OK button or Start Stop button to start scanning 4 3 2 Selecting the behavior of push scan 36 ...

Page 37: ...g Windows Vista Control Panel Scanners and Cameras select the scanner icon and then click the Properties button If you are using Windows XP Control Panel Scanners and Cameras right click the scanner icon and display the Properties screen 2 Click the Events tab 3 Check that Scan Button Setting Tool is selected as the program to start for each event If an application other than Scan Button Setting T...

Page 38: ...out control sheets refer to Detect Control Sheet in the Image Capture Plus TWAIN or ISIS help For details about separation sheets refer to Detect Separation Sheet in the Image Capture Plus TWAIN or ISIS help 4 4 2 About Printing Control Sheets Print the control sheet at the specified size do not enlarge or reduce the size When printing the control sheet make sure that the pattern is 25 mm 1 in fro...

Page 39: ... printer for details about changing print settings 1 Insert the included CD ROM into the CD DVD drive on your computer The setup window will appear Note If the AutoPlay dialog box is displayed select CDRun exe If the setup window does not appear double click CDRun exe in the Software Manual CD ROM 2 Select Control Sheet from Documents on the right side of the screen 3 Print the control sheets at t...

Page 40: ...Jams If a paper jam occurs remove the jammed sheet according to the following procedure 1 Remove all documents from the exit tray 2 Close the exit extension trays 3 Press the ADF door release and open the ADF door 1 2 5 Clearing Paper Jams 40 ...

Page 41: ...If the document is jammed inside the scanner remove it from the inside of the ADF door as shown in the illustration If the document is jammed in the exit area pull it forward as shown in the illustration 5 1 Clearing Paper Jams 41 ...

Page 42: ...5 Close the ADF door Push both sides of the ADF door down slowly until it clicks into place Notice Close the ADF door after confirming that no documents remain inside the unit 5 1 Clearing Paper Jams 42 ...

Page 43: ...USB cable Do not use commercially available cleaners detergent thinner or benzine Doing so may cause deformation discoloration or damage Clean the scanner at least once a month 1 Clean the outside of the scanner with a soft slightly damp cloth 2 Remove dirt and dust from the fan exhaust vent with a brush 6 Care and Maintenance 43 ...

Page 44: ...ing glasses when vertical streaks appear on the scanned images Be careful not to damage any parts of the unit Do not use flammable aerosol cleaners 1 Prepare the following cleaning supplies Soft and dry cloth Used to clean the conveyor and scanning glasses Thin cotton swab Used to clean the sensors Roller cleaning paper KV SS03 Use of the roller cleaning paper is recommended If you do not have the...

Page 45: ...age 46 6 2 2 Cleaning the Sensors page 47 6 2 3 Cleaning the Rollers page 48 4 Close the ADF door After cleaning push both sides of the ADF door down slowly until it clicks into place Note If roller cleaning notifications via the After Clean Roller Counter are enabled reset the After Clean Roller Counter in User Utility to 0 after turning ON the unit s power For details refer to the User Utility h...

Page 46: ...Cleaning the Conveyor and Scanning Glasses 1 With a soft and dry cloth wipe off any dirt on the conveyor and scanning glasses 1 2 Conveyor Scanning Glasses 6 2 1 Cleaning the Conveyor and Scanning Glasses 46 ...

Page 47: ...leaning the Sensors 1 Remove dust from the sensors with a cotton swab 1 2 3 2 1 4 5 6 Waiting sensor Double feed detector Starting sensor Paper sensor Paper jam sensor Exit sensor 6 2 2 Cleaning the Sensors 47 ...

Page 48: ... direction indicated by the arrows in the illustration If you wipe too hard you may damage or misalign the roller For instructions on how to remove the double feed prevention roller see 6 3 Replacing the Rollers page 51 Wipe dirt off of the other rollers in the directions indicated by the arrows in the illustration Use your finger to rotate the roller and wipe dirt off of the entire surface of the...

Page 49: ...rs 1 2 3 4 5 4 3 4 3 Paper feed roller Separation roller Free rollers Conveyor rollers For details about cleaning the conveyor rollers see 6 2 4 Cleaning Mode page 50 Double feed prevention roller 6 2 3 Cleaning the Rollers 49 ...

Page 50: ...ers 1 Close the ADF door 2 Plug in the power cord and connect the USB cable 3 Press the power button to turn ON the unit s power 4 Start the User Utility 5 Select Cleaning Mode in User Utility 6 Press the ADF door release and open the ADF door 7 Enter Cleaning Mode in User Utility 8 Clean the conveyor rollers a Use the Roller Cleaning Paper page 9 to wipe the dirt from the surfaces of the conveyor...

Page 51: ...sed on scanning high quality woodfree paper Depending on the type of paper and other factors the actual lifetime for the rollers may be shorter In User Utility you can check the number of sheets that have been scanned 1 Press and hold the power button for one second or more to turn off the unit s power 2 Push the ADF door release upwards and open the ADF door 1 2 6 3 Replacing the Rollers 51 ...

Page 52: ...feed roller module in the order indicated by the arrow and then pull out the module towards you 1 2 1 4 Open the Roller exchange kit KV SS063 sold separately and take out the new paper feed roller module 6 3 Replacing the Rollers 52 ...

Page 53: ...and then slowly raise the lever in the direction indicated by the arrow until it clicks into place 3 2 2 1 3 3 2 Notice Make sure that the paper feed roller module s lever is firmly set If the lever is not firmly set the lever or the paper feed roller module might become damaged or might not function correctly 6 3 Replacing the Rollers 53 ...

Page 54: ... direction indicated by the arrow lift the double feed prevention roller in the direction of the arrow Then pull out the right shaft when facing it from the notch in the roller mount 1 2 8 Open the Roller exchange kit KV SS063 sold separately and take out the new double feed prevention roller 6 3 Replacing the Rollers 54 ...

Page 55: ...nd then insert the shaft in the notch Push the shaft on the opposite side until it clicks into place 1 2 3 1 2 Notice After you install the double feed prevention roller make sure that the shaft is inserted into the tab If the roller is not installed correctly it may cause double feeding or a paper jam 6 3 Replacing the Rollers 55 ...

Page 56: ... roller cover does not stick up If the double feed prevention roller cover is closed incompletely damage or paper jams can occur 11 Close the ADF door Push both sides of the ADF door down slowly until it clicks into place 12 Press the power button to turn on the unit s power 13 Reset the After Replace Roller Counter in User Utility to 0 For details refer to the User Utility help 6 3 Replacing the ...

Page 57: ...int on water repellent documents such as film coated paper some kinds of copy paper etc These documents repel ink and the ink may stain the inside of the scanner for example the rollers If imprinter ink has stained the parts of the scanner clean it by using the Roller cleaning paper KV SS03 1 Press and hold the power button for one second or more to turn off the unit s power 2 Open the imprinter d...

Page 58: ...age to one end and then insert the upper pins to the guides by matching the gloves with the guides 1 2 2 5 Insert the lower pins to the guides until they are locked 7 1 Installing the Imprinter Unit and Ink Cartridge 58 ...

Page 59: ...6 Connect the cables 7 Insert the cables in the clamper 7 1 Installing the Imprinter Unit and Ink Cartridge 59 ...

Page 60: ...8 Remove the protective sheet 9 Move the carriage to the cartridge exchange position 10 Insert the ink cartridge into the carriage 7 1 Installing the Imprinter Unit and Ink Cartridge 60 ...

Page 61: ...11 Lock the cartridge adjusting lever 12 Close the imprinter door 7 1 Installing the Imprinter Unit and Ink Cartridge 61 ...

Page 62: ...printer door 3 Move the carriage to the ink cartridge exchange position Notice Adjust the position following the label on the imprinter unit 4 Pinch the ink cartridge adjustment lever and lift it 1 5 Remove the ink cartridge 1 For details about installing a new ink cartridge refer to step 8 and after in 7 1 Installing the Imprinter Unit and Ink Cartridge page 57 7 2 How to Remove the Ink Cartridge...

Page 63: ...ther position 2 1 Printing Position Document size Document size Center 16 5 mm 0 6 in 30 8 mm 1 2 in 97 5 mm 3 8 in 83 5 mm 3 3 in 66 8 mm 2 6 in 66 8 mm 2 6 in 56 5 mm 2 2 in 56 5 mm 2 2 in 45 mm 1 8 in 45 mm 1 8 in 30 8 mm 1 2 in 16 5 mm 0 6 in Printing Printing can be set from the Image Capture Plus software and the TWAIN and ISIS drivers For details refer to the Image Capture Plus TWAIN or ISI...

Page 64: ...ging by ejecting ink from the print head Cleaning the dirt on the print head Wipe and clean the print head with moistened tissue paper Do not use any material that includes alcohol Ex Roller cleaning paper Notice Depending upon the type of paper you use ink may stain the inside of the scanner Ex Rollers In this case clean it by using the Roller cleaning paper KV SS03 7 4 Cleaning the ink cartridge...

Page 65: ...ed correctly Uninstall the software from the computer page 69 and then install the software again page 17 The scanner is connected via USB hub Do not connect via USB hub There is a problem with the USB cable Make sure to use the included USB cable The unit s power was turned OFF because no operation was performed for a certain period of time Press the power button to turn ON the unit s power Scan ...

Page 66: ...ed tray Remove sheets until the sheets on the feed tray are under the limit mark on the document guide Documents are not being fed separately Manual feeding is selected Select automatic feeding page 31 Paper jams occur frequently The document is wrinkled Smooth out the document The rollers are dirty Clean the rollers page 48 The document is not aligned correctly Realign the document page 28 Too ma...

Page 67: ...ments The scanning glasses are dirty Clean the conveyor and scanning glasses page 46 There is noise or wave patterns moire pattern on the scanned image The scanning resolution settings combined with patterns within the scanned image may cause this problem Change the scanning resolution or turn the Moire Reduction function ON and perform scanning again About Moire Reduction function refer to the Im...

Page 68: ...The sensors are dirty Clean the sensors U12 U13 U14 U16 A paper jam has occurred in the unit Open the ADF door and remove the paper The sensors are dirty Clean the sensors U18 Paper has been left in the scanner Open the ADF door and remove all the paper left inside The sensors are dirty Clean the sensors U23 A double feed error has occurred Open the ADF door and remove the jammed paper U30 The ADF...

Page 69: ...Setting Tool Panasonic System Networks Co Ltd IDREngine Panasonic System Networks Co Ltd Panasonic Scanner Manuals Panasonic System Networks Co Ltd Panasonic Document Scanner Device Driver Panasonic System Networks Co Ltd MCD Panasonic System Networks Co Ltd KV S2087 ISIS Driver Panasonic System Networks Co Ltd Panasonic Document Scanner TWAIN Driver Panasonic System Networks Co Ltd Panasonic Scan...

Page 70: ...service charge to repair the scanner Please use the original carton and all of the original packing materials The scanner should be handled in the correct horizontal position Required Materials Original scanner carton and packing materials Shipping tape and scissors 1 Unplug the power cord and disconnect the USB cable 2 Pack the scanner 1 2 3 Quick Installation Guide and Software Manual CD ROM USB...

Page 71: ...1 in Weight U turn path front exit 20 g m 157 g m 5 2 lb 42 lb Straight path rear exit Automatic feeding 20 g m 157 g m 5 2 lb 42 lb Manual feeding 20 g m 546 g m 5 2 lb 145 lb Feed capacity 200 sheets 80 g m 21 lb High quality woodfree paper 220 sheets 64 g m 17 lb High quality woodfree paper Card 4 Format ISO format Size 85 6 mm 54 mm 3 4 in 2 1 in Thickness 0 76 mm 0 03 in Roller replacement 5 ...

Page 72: ...equirement AC100 127 V 50 60 Hz 1 2 A AC100 240 V 50 60 Hz 1 2 0 7 A AC220 240 V 50 60 Hz 0 7 A Power consumption Scanning 65 W or less Ready 20 W or less Sleep 3 0 W or less Power OFF 0 5 W or less Environment 1 Operating environment Temperature 5 35 41 95 Humidity 20 80 RH Non operating environment Temperature 20 60 4 140 Humidity 8 95 RH Storage environment Temperature 10 50 14 122 Humidity 8 7...

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