12. Help
89
Noise is heard during a
call.
L
You are using the handset or base unit in an area with high
electrical interference. Locate the handset and base unit away from
interference sources, such as antenna and mobile phones.
The cordless handset
stops working while being
used.
L
Disconnect the power cord and turn OFF the cordless handset to
reset the unit. Connect the power cord, turn ON the cordless
handset and try again.
While storing an item in
the phonebook or
assigning a one touch
dial, the cordless handset
starts to ring.
L
To answer a call, press
{C}
or
{s}
. Storing will be cancelled.
Store the name and number again.
I assigned a phonebook
item to a desired category,
but category ring tones
will not sound.
L
You must subscribe to Caller ID service.
I cannot redial by
pressing
{R}
.
L
If the last number dialled was more than 24 digits long, the number
will not be redialled correctly. Redial the number manually.
7
flashes or the
cordless handset beeps
intermittently while it is in
use.
L
Fully charge the batteries (page 8).
I fully charged the
batteries, but
7
still
flashes.
L
Clean the charge contacts and charge again (page 8).
L
It is time to replace the batteries (page 6).
I cannot receive
documents using the
cordless handset.
L
The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 9) or
clear the jammed paper (page 93).
I cannot make a call with
the cordless handset.
L
The call bar feature is set. Turn it OFF (page 71).
L
You dialled a call restricted number. Remove the number from the
call restricted list (page 73).
L
The key lock feature is turned ON. Turn it OFF (page 25).
I cannot register a
cordless handset to a
base unit.
L
The maximum number of base units are already registered to the
cordless handset. Cancel unused base unit registrations from the
cordless handset (page 76).
L
The maximum number of cordless handsets are already registered
to the base unit. Cancel unused cordless handset registrations
from the base unit (page 76).
L
You entered the wrong PIN. If you forget your PIN, consult your
nearest Panasonic service centre.
L
Locate the cordless handset and the base unit away from other
electrical appliances.
Problem
Cause & Solution
FC962HK-PFQX2283ZA-en.book Page 89 Thursday, September 15, 2005 4:20 PM