66
Operations
Using an answering machine
Problem
●
Your greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
●
The answering machine rings too many times. Set to 1 or 2
rings.
●
Check if the answering machine is turned on and
connected to the fax machine properly (p. 44).
●
Set the number of rings on the answering machine to 1
or 2.
●
You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax machine
with feature #12 (p. 55).
●
The code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not
include “#”. Also change the code of the fax machine with
feature #12 (p. 55).
●
Your answering machine has run out of recording tape.
Rewind the tape to record messages.
●
You set the answering machine to only give a greeting
message.
Cause & solution
I cannot receive documents
automatically.
I cannot receive voice
messages.
I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.
Copying (cont.)
Problem
Cause & solution
●
Some paper has instructions recommending which side to
print on. Try turning the paper over.
●
You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper.
●
The remaining toner is low. Replace the toner cartridge
(p. 68).
●
We recommend you replace the drum unit every third time
you replace the toner cartridge (p. 68). To check the drum
life and quality, please print the printer test list (p. 76).
●
The toner save mode of feature #79 is on (p. 59).
The printing quality is poor.
A B C
Original
Copy