8. Help
51
For Fax Advantage assistance, call 1-800-435-7329.
8 Help
8For Fax Advantage assistance, call 1-800-435-7329.
Error Messages
8.1 Error messages –
Reports
If a problem occurs during fax transmission or
reception, one of the following communication
messages will be printed on the sending and
journal reports (page 37).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
L
A transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
L
A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L
An overseas transmission error occurred. Try
using the overseas mode (feature #23, page
47).
DOCUMENT JAMMED
L
The document is jammed. Remove the
jammed document (page 60).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
L
A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
L
The junk fax prohibitor of your fax machine
rejected fax reception.
MEMORY FULL
L
The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 13)
or clear the jammed paper (page 58).
NO DOCUMENT
L
The document was not fed into the unit
properly. Re-insert the document and try
again.
OTHER FAX NOT RESPONDING
L
The other party’s fax machine is busy or has
run out of recording paper. Try again.
L
The document was not fed properly. Re-
insert the document and try again.
L
The other party’s fax machine rings too many
times. Send the fax manually (page 36).
L
The other party’s machine is not a fax
machine. Check with the other party.
L
The number you dialed is not in service.
PRESSED THE STOP KEY
L {
STOP
}
was pressed and fax communication
was canceled.
THE COVER WAS OPENED
L
The front cover was opened. Close it and try
again.
OK
L
Fax communication was successful.
8.2 Error messages –
Display
If the unit detects a problem, one or more of the
following messages will appear on the display.
CALL SERVICE
L
There is something wrong with the unit.
Contact our service personnel.
CHANGE DRUM
L
There is something wrong with the drum unit.
Replace the drum unit and the toner cartridge
(page 56).
CHECK DOCUMENT
L
The document was not fed into the unit
properly. Re-insert the document. If
misfeeding occurs frequently, clean the
document feeder rollers (page 61) and try
again.
CHECK DRUM
L
The drum unit is not inserted properly. Re-
insert it correctly (page 10).
CHECK MEMORY
L
The memory (telephone numbers,
parameters, etc.) has been erased. Re-
program.
COVER OPEN
L
The front cover is open. Close it.
DIRECTORY FULL
L
There is no space to store new entries in
navigator directory. Erase unnecessary
entries (page 32).
DRUM LIFE OVER
REPLACE DRUM
FL541.book Page 51 Wednesday, August 27, 2003 7:07 PM