3. Telephone
43
Caller ID
3.8 Caller ID service
This unit is compatible with the Caller ID
service offered by your local telephone
company. To use this unit’s Caller ID
features, you must subscribe to a Caller ID
service.
Make sure the following ring settings are set
to 2 or more rings beforehand.
–
TAM ring setting (feature #06 on page 75)
and FAX ring setting (feature #06 on page 75)
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Keep the front cover page open for button
locations.
3.8.1 How Caller ID is displayed
and announced
The calling party’s name or telephone number
will be displayed after the 1st ring, then the
handset and base unit will announce the
displayed name (example:
“Call from SAM LEE”
)
after the 2nd ring
(Talking Caller ID feature,
page 43)
. You then have the option of whether or
not to answer the call.
The unit will automatically store caller
information (name, telephone number, date and
time of the call, the number of times called) from
the 30 most recent callers. Caller information is
stored by the most recent to the oldest call.
When the 31st call is received, the oldest call is
deleted.
Caller information can be viewed on the display
one item at a time (page 44) or confirmed by
printing the Caller ID list (page 111).
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If the unit is connected to a PBX (Private
Branch Exchange) system, caller information
may not be received properly. Consult your
PBX supplier.
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If the unit cannot receive caller information,
the following will be displayed:
“
OUT OF AREA
”
: The caller dialed from an
area which does not provide Caller ID
service.
“
PRIVATE CALLER
”
: The caller requested
not to send caller information.
“
LONG DISTANCE
”
: The caller made a long
distance call.
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The name display service may not be
available in some areas. For further
information, please contact your telephone
company.
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If the handset has lost communication with
the base unit when a call is received, caller
information will not be recorded in the
handset.
To confirm caller information using the
Caller ID list (Base unit only)
–
To print manually, see page 111.
–
To print automatically after every 30 new
calls, activate feature #26 (page 77).
Call Waiting Caller ID feature
If you subscribe to both Caller ID and Call
Waiting services, when a second call is received
during a conversation, you will hear a call-waiting
tone and the display will show the second caller’s
information.
Press
{
FLASH/CALL WAIT
}
to answer the
second call.
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The first call is put on hold and you can
answer the second call.
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To return to the first caller, press
{
FLASH/CALL WAIT
}
again.
Note:
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The second caller’s information will not be
displayed when:
–
the first call is placed on hold.
–
the answering machine is recording an
incoming message,
–
an extension telephone on the same line
is in use, or
–
you are sending or receiving a fax
document.
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Please contact your telephone company for
details and availability of this service in your
area.
Talking Caller ID feature
You can set the Talking Caller ID feature
ON/OFF for the handset and base unit
separately. The default setting is ON.
–
To set the Talking Caller ID feature for the
handset, see page 84.
–
To set the Talking Caller ID feature for the
base unit, see feature #21 on page 76.
You can also set the Talking Caller ID feature
for the base unit using the handset (page 84).
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If the unit does not receive Caller ID
information, the unit will announce
“Call from
out of area”
,
“Call from private caller”
, or
“Call
from long distance”
. If a call is received from
an area where name display service is not
available,
“Number available”
will be
announced and the caller’s number will be
displayed.
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If the ringer volume of the handset and the
base unit is OFF, caller names will not be
announced. The announcement is heard at
the handset ringer volume (page 29) or base
unit ringer volume (page 30).
FPG391_en.book Page 43 Friday, July 16, 2004 5:38 PM
