9. Help
3
8
9 Help
9.1 Error messa
g
es – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 20).
9.2 Error messa
g
es – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Messa
g
e
Code
Cause &
S
olution
COMMUNICATION ERROR
40-42
46-72
FF
L
A transmission or reception error occurred. Try again
or check with the other party.
43
44
L
A line problem occurred. Connect the telephone line
cord to a different jack and try again.
L
An overseas transmission error occurred. Try using
the overseas mode (feature #23 on page 33).
DOCUMENT JAMMED
-----
L
The document is jammed. Remove the jammed
document (page 44).
ERROR-NOT YOUR UNIT
53
54
59
70
L
A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT
-----
L
The junk fax prohibitor feature of this unit rejected fax
reception.
MEMORY FULL
-----
L
The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 5) or clear the jammed paper
(page 44).
NO DOCUMENT
-----
L
The document was not fed into the unit properly. Re-
insert it and try again.
OTHER FAX NOT RE
S
PONDING
-----
L
The other party’s fax machine is busy or has run out
of recording paper. Try again.
L
The other party’s fax machine rings too many times.
Send the fax manually (page 20).
L
The other party’s machine is not a fax machine.
Check with the other party.
L
The number you dialled is not in service.
PRE
SS
ED THE
S
TOP KEY
-----
L {
S
TOP
}
was pressed, and fax transmission or
reception was cancelled.
OK
-----
L
Fax transmission or reception was successful.
Display
Cause &
S
olution
“
CALL SERVICE
”
L
There is something wrong with the unit. Contact our service personnel.
“
CHECK DOCUMENT
”
L
The document was not fed into the unit properly. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 45)
and try again.
L
Attempted to send a document longer than 600 mm. Press
{
S
TOP
}
to
remove the document. Divide the document into two or more sheets and try
again.