Panasonic KX-HGW200, Operating Instructions Manual

Page 1: ...PLEASE READ BEFORE USE AND SAVE Panasonic World Wide Web Address http www panasonic com for customers in the USA or Puerto Rico Broadband Networking Gateway Operating Instructions Model No KX HGW200 ...

Page 2: ...r purchase receipt here For your future reference Serial No Date of purchase found on the rear side of the unit Name and address of dealer Please read IMPORTANT SAFETY INSTRUCTIONS on page 62 before use Read and understand all instructions 2 Before Initial Use ...

Page 3: ...t MS DOS Windows Windows NT and Netmeeting are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Screen shots reprinted with permission from Microsoft Corporation All other brands and product names are trademarks or registered trademarks of their respective companies The operating instructions are subject to change without notice Kyushu...

Page 4: ...k 15 Turning on the Devices 19 Configuring the Computer 20 Setup of a Microsoft Windows Computer 20 Setup of a Macintosh Computer 25 Confirmation of the Setup 27 Confirmation of the Home Network Setup 27 Internet Configuration and Confirmation 29 Using the Web Screen About the KX HGW200 Administration Web Screen 30 Setting Up the Parameters 31 Basic Setup 31 Additional Setup 33 Using the Functions...

Page 5: ...Macintosh 49 Setting the Static Network Parameters 51 Dynamic IP Network DHCP server function active 51 Static IP Network DHCP server function inactive 51 Setup of a Windows Computer 52 Setup of a Macintosh Computer 55 Wall Mounting 57 Appendix Troubleshooting 59 Specifications 61 Important Safety Instructions 62 FCC and Other Information 63 Index 65 Useful Information Appendix Using the Web Scree...

Page 6: ...telephone wiring It links two or more computers by using your existing phone wiring While the HomePNA passes information over your home s phone wiring you can use your telephone without disrupting regular phone service You will need one HomePNA card and one modular phone line with standard RJ 11 male phone plugs attached at each end for each computer that you want to connect to the home network 10...

Page 7: ... IP Masquerade Function The KX HGW200 uses IP masquerade as the default function This function translates the local IP address of a computer in the home network into one global IP address The IP masquerade function can act as a firewall for your home network because the local IP address can never be known to anyone outside of the home network Easy to Administer Downloadable Firmware You can downlo...

Page 8: ...propriate interface cable or optional Panasonic wireless cards model KX HGC200 for your network connection 16MB or more TCP IP network protocol installed Internet Explorer 4 0 or later or Netscape Navigator 4 0 or later Apple system software version 7 5 3 or later Ethernet card with appropriate interface cable for your network connection 16MB or more Open Transport 1 1 2 or Mac TCP 2 0 6 applicati...

Page 9: ...place of purchase The order numbers listed above are subject to change without notice Save the original carton and packing materials for future shipping and transportation of the unit AC Adaptor p 19 Order No PQLV12 Telephone Line Cord p 15 Order No PQJA10075Z Category 5 Straight Cable p 14 17 18 Order No PQJA10138Z Screws p 57 58 Order No PQHE5004Z one one one two ...

Page 10: ... 11 POWER indicator p 11 Stand p 57 TO MODEM port p 14 HUB PC switch p 17 18 TO COMPUTER ETHERNET HUB port p 17 18 PHONE jack p 16 Hook p 57 used for the AC adaptor while the KX HGW200 is wall mounted Rear View Front View LINE jack p 15 Used for mounting the unit on the wall p 58 DC IN jack p 19 WIRELESS indicator p 11 PC card slot Use only Panasonic wireless PC card model KX HGC200 Hook p 19 used...

Page 11: ...d successfully connected to a telephone line The data link is correctly established between the KX HGW200 and a computer The optional wireless card KX HGC200 is successfully installed in the KX HGW200 The KX HGW200 is turned on The KX HGW200 software is not working correctly Access the KX HGW200 administration web screen first and follow the instructions on the Firmware Upgrade screen The KX HGW20...

Page 12: ... Telephone line cord Power outlet Cable xDSL modem connection p 14 Power source p 19 Wireless network HomePNA phone line network p 15 Ethernet connection p 17 18 Optional wireless card KX HGC200 Telephone jack Telephone line cord Telephone jack Category 5 straight cable Diagram of Connections ...

Page 13: ...count information as your computer would If you currently use a cable xDSL modem without the KX HGW200 all the ISP information that needs to be entered in the KX HGW200 is in your computer Please see p 21 for details on how to collect the information you have to enter in the KX HGW200 Before you install the KX HGW200 please confirm that you can access the Internet with its current connection to a ...

Page 14: ...Internet access account and information provided by the ISP See System Requirements on p 8 for recommended browsers Connecting the KX HGW200 to a Cable xDSL Modem 1 Make sure the cable xDSL modem is turned off 2 Connect the category 5 straight cable with 8 pin RJ 45 connector to the RJ 45 jack of the cable xDSL modem 3 Connect the other end of the category 5 straight cable to the TO MODEM port of ...

Page 15: ... have to be installed properly on the computer first To avoid interference with the HomePNA signals do not use an ADSL filter which may have been provided by your phone company on the telephone line or on the line that runs in between the telephone jack and computer If you have two lines installed and one of them is dedicated to phone use you can use the ADSL filter on that phone line only Use the...

Page 16: ...card model KX HGC200 is required for the KX HGW200 and for each computer in the network Before you insert the wireless card into the KX HGW200 turn off the KX HGW200 by removing the AC adaptor Install a Panasonic wireless card in the wireless card slot of the KX HGW200 and in the appropriate PCMCIA slot of the computer s The driver software that comes with the optional wireless card must be instal...

Page 17: ...MPUTER ETHERNET HUB port of the KX HGW200 4 Connect the other end of the category 5 straight cable to the LAN port of the computer HUB PC switch HUB PC To RJ 45 jack on the cable xDSL modem TO COMPUTER ETHERNET HUB port Computer Rear Side Category 5 straight cable LAN port To TO COMPUTER ETHERNET HUB port of the KX HGW200 Note If using an Ethernet connection an Ethernet card and software have to b...

Page 18: ...tegory 5 straight cable to TO COMPUTER ETHERNET HUB port of the KX HGW200 4 Connect the other end of the category 5 straight cable to the LAN port of the Ethernet Hub HUB PC switch HUB PC To RJ 45 jack on the cable xDSL modem TO COMPUTER ETHERNET HUB port Category 5 straight cable Ethernet Hub LAN port Note Do not connect the category 5 straight cable to the UPLINK port of the Ethernet Hub Note If...

Page 19: ...ect the DC plug of the AC adaptor to the DC IN jack of the KX HGW200 and connect the AC plug of the AC adaptor to the power outlet USE ONLY WITH Panasonic AC ADAPTOR Order No PQLV12 The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use 3 If you use an Ethernet Hub turn it on 4 Turn on the computers in the home network After turning on all the device...

Page 20: ...KX HGW200 it is necessary to set up each computer Follow the steps below to set up the computers Setup of a Microsoft Windows Computer The steps below are for Windows 98 1 Turn on the computer 2 From the Start menu select Settings and click Control Panel 3 Double click the Network icon Double click this icon ...

Page 21: ...og box 5 Click the IP Address tab in the TCP IP Properties dialog box Please make note for future reference Memo1 See p 32 If Obtain an IP address automatically is selected check the DHCP DHCP If the data field has already been filled record the parameters first Memo2 See p 32 Record the IP Address here Memo3 See p 32 Record the Subnet Mask here Continued ...

Page 22: ...If any numbers or characters appear record them then remove them To remove them select the numbers or characters and then click Remove Installed gateways data setting field Click Remove when an address is selected Please make note for future reference Memo4 See p 32 If the data field has already been filled record the parameters first Record the Installed gateways here ...

Page 23: ...ck the DNS Configuration tab 10 Select Disable DNS 11 Click OK The Network dialog box appears Please make note for future reference Memo5 See p 32 If the data field has already been filled record the parameters first Record the DNS here Domain DNS server Continued ...

Page 24: ...m Settings Change dialog box appears 15 Click Yes and restart the computer Your computer will be able to obtain an IP address from the KX HGW200 The setup of the computer has been completed Set up the other computers in the home network in the same manner Information To confirm the setup of the KX HGW200 see Confirmation of the Setup on p 27 29 ...

Page 25: ...et from the Connect via pop up menu Please make note for future reference Memo1 See p 32 If Using DHCP Server is selected check the DHCP DHCP If the data field has already been filled record the parameters first Memo2 See p 32 Record the IP Address here Memo3 See p 32 Record the Subnet mask here Memo4 See p 32 Record the Router address here Memo5 See p 32 Record the DNS here Search domains Name se...

Page 26: ...ow appears 6 Click Save Your computer will be able to obtain an IP address from the KX HGW200 The setup of the computer has been completed Set up the other computers in the home network in the same manner Information To confirm the setup of the KX HGW200 see Confirmation of the Setup on p 27 29 Close button Configure pop up menu ...

Page 27: ...8 0 254 in the address field URL line of your web browser 3 The User Name ID and Password dialog box appears Leave User Name ID data field blank 4 Type KX HGW for the password For Windows For Macintosh If the dialog box does not appear 1 Make sure http 192 168 0 254 has been correctly entered into the address field URL line 2 Make sure the connections between the computer and the KX HGW200 have be...

Page 28: ...een on the KX HGW200 appears The home network setup is completed If the above screen does not appear Reenter the password KX HGW in the password field Information For more details about the web screens see About the KX HGW200 Administration Web Screen on p 30 ...

Page 29: ... HGW200 and set up your Internet connection parameters confirmation of the connection between the Internet and the KX HGW200 is needed If you can access a WWW World Wide Web site your home network has been successfully linked to the Internet 1 On the computer start up your web browser 2 Enter the address of a web site in the address field URL line of your web browser and press the Enter key on you...

Page 30: ... PPPoE Connection Allows you to manually initiate stop your PPPoE connection Information 9 Status Allows you to view the status of the KX HGW200 Usage Data Allows you to view the statistics of the KX HGW200 User Registration Allows you to connect to the web site for your registration Support Allows you to connect to the web site for helping you with the KX HGW200 Help Provides you with instruction...

Page 31: ... 26 To set the parameters to the KX HGW200 do the following 1 Click Basic Setup on the KX HGW200 administration web screen See the next page for instructions about each data field The screen below appears 2 Enter each parameter in the proper data field See p 32 for instructions about each data field To reset the current settings click Undo 3 When you have finished click Save The settings will be s...

Page 32: ...ress and Netmask Subnet mask in each data field Set the parameters recorded in the Memo2 and Memo3 See p 21 25 or Quick Prep Sheet Internet Connection Depending on the ISP your Internet connection will be one of several types Check the information provided by the ISP and make sure which type of connection is required Then select the appropriate connection type from DHCP PPPoE or Static on the KX H...

Page 33: ...ps below 1 Click Additional Setup on the KX HGW200 administration web screen See p 34 and 35 for instructions about each field The screen below appears 2 Enter each parameter in the proper data field To undo the current settings click Undo 3 When you have finished click Save The settings will be saved 4 When prompted click Restart Now on the web screen Note When you change the Additional Setup set...

Page 34: ...PPPoE connection screen For more details see p 41 If enabled the KX HGW200 detects when the PPPoE connection is idle and will automatically disconnect it when the length of idle time exceeds the user specified limit When you use this function check Enabled and specify the time 1 99 minute When Always connected is selected the timer does not work DHCP Server Available Address Range This function en...

Page 35: ...ecified When set to DISABLED the entry does not work but will work when set to ENABLED later Set the protocol s with which you use to send receive a data from the Internet by selecting from the protocol selector The TCP UDP or TCP UDP are available Specify the port s to receive data from the Internet When a single port is desired type the port number When a range of port is desired enter the range...

Page 36: ...power to the device is on a Success message appears on the display 1 Click Ping on the KX HGW200 administration web screen The screen below appears 2 Enter the IP address of the device Ex 192 168 0 1 you want to ping To clear the IP address data field click Clear 3 Click Ping If completed the screen below appears If not completed the screen below appears The IP address might be invalid or some oth...

Page 37: ...tting function allows you to initialize all the parameters of the KX HGW200 All the parameters return to their default settings 1 Click Clear Setting on the KX HGW200 administration web screen The screen below appears 2 Click Clear Setting Now All the parameters of the KX HGW200 are initialized to the preset factory default settings Note When you use the KX HGW200 DHCP server function p 33 restart...

Page 38: ...password text field for confirmation then click Submit If completed the screen below appears If not completed the screen below appears Your new password is different from the retyped one Try retyping the new password again Notes Do not use the copy paste function on your computer when entering information into two password fields The passwords are case sensitive If you can not remember the passwor...

Page 39: ...200 administration web screen The screen below appears 2 Click the colored text here at the bottom of the web screen On the web site follow the instructions and download the firmware to your computer 3 Click Browse to select the software from the file selector The Choose file for Windows or Open for Macintosh dialog box appears 4 Select the desired software file from the file list and click Open N...

Page 40: ...ur selected software file is not for the KX HGW200 Reselect the proper file and update it again Your selected software file is not for the KX HGW200 Reselect the proper file and update it again OR Make sure your KX HGW200 hardware version matches the software file by reading the readme file that comes with the software file The KX HGW200 s internal memory has been depleted Restart the KX HGW200 an...

Page 41: ...e stop the PPPoE connection by clicking the button on the web screen When the PPPoE connection is being made The window below appears 1 To disconnect the PPPoE connection click Disconnect When the PPPoE connection is not being made The window below appears 1 To initiate the PPPoE connection click Connect Note To use this command the PPPoE connection of your KX HGW200 must have been set to Automati...

Page 42: ...Panasonic customer service center for assistance with the KX HGW200 1 Click Status on the KX HGW200 administration web screen The screen below appears Usage Data The Usage Data function allows you to view the KX HGW200 statistics This information may be helpful if you need to contact the Panasonic customer service center for assistance with the KX HGW200 1 Click Usage Data on the KX HGW200 adminis...

Page 43: ...Registration on the KX HGW200 administration web screen The screen below appears Your KX HGW200 hardware and software information parameters are shown in each box If you don t want to register the parameters of an item select Do not send from the drop down list To undo the current settings click Undo 2 Click Submit to register your KX HGW200 You will connect to the Panasonic support web site For m...

Page 44: ...screen below appears Your KX HGW200 hardware and software information parameters are shown in each box If you don t want to register the parameters of an item press the arrow mark at the right of each parameter and select Do not send To undo the current settings click Undo 2 Click Submit to register your KX HGW200 You will connect to the Panasonic support web site For more detailed information fol...

Page 45: ...g the Web Screen Help The Help function provides you with instructions for each function of the KX HGW200 administration web screen 1 Click Help on the KX HGW200 administration web screen The screen below appears 2 Select the text you want to explore ...

Page 46: ...POWER indicator blinks or lights red p 11 press the RESET button The RESET button allows you to restart the KX HGW200 with all the parameters preserved INTERNET ETHERNET HomePNA POWER KX HGW200 WIRELESS To close the cover position the ridge on the right side of the cover into the groove on the unit and slide the cover down To open the cover remove the cover by sliding it up while pressing the arro...

Page 47: ... a proxy server The KX HGW200 s administration web screens cannot be connected to the web browser via the proxy server In such a case change the browser setting as follows For Windows The steps below are for Internet Explorer 5 01 1 Start up the web browser 2 From the Tools menu select Internet Options 3 Click the Connections tab 4 Click LAN Settings Connections tab Continued ...

Page 48: ...r addresses beginning with data field When you change the local IP address of the KX HGW200 enter the address in the Do not use proxy server for addresses beginning with data field 7 Click OK If the check box is checked click Advanced The Proxy Settings dialog box appears If the check box is not checked do not make a setting and click Cancel Confirm if the check box is checked or not When you chec...

Page 49: ...Information 49 For Macintosh The steps below are for Internet Explorer 5 01 1 Start up the web browser 2 From the Edit menu select Preferences The Internet Explorer Preferences dialog box appears 3 Select Proxies from the list Select Proxies Continued ...

Page 50: ...cked enter 192 168 0 254 default local IP address of the KX HGW200 into the data field at the bottom of the dialog box When you change in the local IP address of the KX HGW200 enter the IP address in the data field If the check box is not checked do not make a setting and click Cancel Confirm if the check box is checked or not ...

Page 51: ... your home network has to always be fixed you need to set the static IP network parameters To set up the KX HGW200 for a static IP network see p 33 and disable the DHCP server function in the Additional Setup screen To set up a computer for a static IP network follow the steps on pages 52 to 56 The KX HGW200 assigns a local IP address to each computer automatically DHCP server function The KX HGW2...

Page 52: ...u select Settings and click Control Panel 3 Double click the Network icon The Network dialog box appears 4 In the Network dialog box select the TCP IP that is associated with your network card and click Properties The TCP IP Properties dialog box appears 5 In the TCP IP Properties dialog box click the IP Address tab 6 Select Specify an IP address ...

Page 53: ... the KX HGW200 you should make this parameter the same as that of the KX HGW200 home side netmask 8 Click the Gateway tab The window below appears 9 Enter 192 168 0 254 default local IP address of the KX HGW200 into the New gateway address field and click Add 10 Make sure 192 168 0 254 is entered into the Installed gateways address field and click OK When you change the local IP address of the KX ...

Page 54: ...1 Click the DNS Configuration tab 12 Select Enable DNS 13 Enter the DNS server address into the DNS Server Search Order address field and click Add 14 Click OK The System Settings Change dialog box appears 15 Click Yes and restart the computer ...

Page 55: ...figure pop up menu 6 Enter a local IP address Subnet mask Router address and Name server address for the computer in the appropriate data field The Subnet mask is normally entered as 255 255 255 0 If you intend to access the web screen of the KX HGW200 you should make this parameter the same as that of the KX HGW200 home side netmask In the Router address data field enter 192 168 0 254 default loc...

Page 56: ...56 Setting the Static Network Parameters 7 Click the close button The dialog box below appears 8 Click Save 9 Restart the computer ...

Page 57: ...nds 2 Secure the cables to the KX HGW200 using the hook 3 Install the two screws included accessories into the wall using the wall template on the next page KX HGW200 WAN LAN HOME PNA WIRELESS POWE R Hook Note After removing save the stands and screws for future use Note Drive screws using the wall template on the next page Continued ...

Page 58: ...58 Wall Mounting 4 Mount the unit on the screws then slide it down 6 3z 16 cm Wall Template 6 3q 16 cm ...

Page 59: ...en you change the IP address of the KX HGW200 p 33 enter the new IP address in the address field of the browser p 27 The computer is not assigned a local IP address by the KX HGW200 Make sure the computer is set to Obtain an IP address automatically for Windows p 21 or Using DHCP Server for Macintosh p 26 and restart If you check the IP address is assigned correctly by the KX HGW200 follow the pro...

Page 60: ...X HGW200 Initialize the KX HGW200 p 46 by pressing the CLEAR SETTING button The CLEAR SETTING button allows you to initialize all the parameters of the KX HGW200 to the factory presets Then restart the computer s in the home network and reconfigure the KX HGW200 The KX HGW200 does not support the Microsoft Netmeeting The polarity of the TO COMPUTER ETHERNET HUB port does not meet the port of the h...

Page 61: ...A One external telephone line jack One wireless PC card slot LED Display Power Link and Activity for Internet port Link and Activity for each home network port Environmental Operation temperature 5 C to 40 C 41 F to 104 F Storage Temperature 0 C to 50 C 32 F to 122 F Humidity 45 to 85 Dimension HWD 8 03q 204 mm k 10 67q 271 mm k 2 17q 55 mm Weight 1 75 lb 795 g Power DC 12V IN Approx 4W Max Approx...

Page 62: ...ver push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized servicenter when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock w...

Page 63: ...g that they a Promptly notify the customer b Give the customer an opportunity to correct the problem with their equipment c Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68 The Telephone Company may make changes in its communications facilities equipment operations or proce...

Page 64: ...dealer or an experienced radio TV technician for help Environment do not place the unit in a room where the temperature is less than 5oC 41oF or greater than 40oC 104oF Allow 10 cm 4q clearance around the unit for proper ventilation Avoid excessive smoke dust mechanical vibration shock or direct sunlight Routine care wipe the unit with a soft cloth Do not use benzine thinner or any abrasive powder...

Page 65: ...amic Host Configuration Protocol 7 21 DHCP server 20 25 32 DHCP server function 7 51 dial tone 16 DNS 22 32 DNS server 22 32 Domain 22 domain name 32 domain name server IP 32 dynamic IP network 51 ELF 40 Ethernet 17 Ethernet card 8 17 18 Ethernet Hub 18 ETHERNET indicator 10 11 firewall 7 Firmware 7 39 Gateway 22 32 hardware address 59 Help 45 home page screen 28 Home PNA indicator 10 11 HomePNA 8...

Page 66: ...t 35 POWER 11 POWER indicator 10 11 PPPoE 32 34 41 Protocol 8 35 proxy server 27 34 47 48 RAM 8 readme file 40 RESET button 10 46 Restart 37 RJ 11 6 11 RJ 45 11 17 18 RJ 45 connector 14 RJ 45 jack 14 Router address 26 security risk 35 Stand 10 stands 57 static IP connection 32 static IP network 34 51 Status 42 Subnet Mask 21 26 TCP 35 TCP IP 6 8 14 21 59 TCP IP network 51 Telephone Line Cord 9 15 ...

Page 67: ...ix 67 For assistance please call 1 800 272 7033 wall template 58 Web Browser 7 8 29 web browser software 14 Windows 2000 8 Windows 95 8 Windows 98 8 Windows NT 8 wireless cards 6 16 WIRELESS indicator 10 11 W ...

Page 68: ...ional sales offices These locations do not repair consumer products When you ship the product Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus New Jersey 07094 Panasonic Sales Company Division of Matsushita Electric of Puerto Rico Inc Ave 65 de Infantería Km 9 5 San Gabriel Industrial Park Carolina Puerto Rico 00985 Printed in...