Panasonic KX-HNH100E, Operating Instructions Manual

Page 1: ...you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For dedicated help support or advice available to help you Monday Friday 09 00 23 00 For U K please contact us on 0330 3331112 and for Ireland 01 4475228 HNH100E_ en_en _0421_ver 051 pdf 1 2015 04 22 19 08 45 ...

Page 2: ...Phonebook 20 Speed dial 21 Programming Menu list 23 Handset alarm 28 Night mode 29 Nuisance call block 29 Other programming 31 Wi Fi settings 32 Answering System Answering system 34 Activating the answering system 34 Greeting message 34 Listening to messages 35 Advanced new message alerting features 36 Remote operation 37 Answering system settings 38 Home Network System Integration Home Network Sy...

Page 3: ...different capacity from that of the supplied batteries We recommend using Panasonic rechargeable batteries Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Trademarks R iPhone and iPad are registered trademarks of Apple Inc R Android is a trademark of Google Inc R Microsoft Windows...

Page 4: ...or audio sensor and temperature sensor can be used to trigger other actions camera recording turning on a light etc R Built in microphone and speaker for two way communication Outdoor Camera KX HNC600E 4 max 2 R Full colour camera with built in microphone for live monitoring and recording R Built in visual sensor and infrared sensor can be used to trigger other actions camera recording turning on ...

Page 5: ...rowing You can look forward to new devices that will make your Home Network System even more useful and convenient For information about the latest devices and bundles visit the website below www panasonic co uk SmartHome Mobile devices Your mobile devices 8 max 1 You can expand the system by installing the Home Network app on your mobile devices smartphones tablets etc and registering your mobile...

Page 6: ...uiries transactions and distribution facilities are provided directly by Panasonic U K General information R The objective hub for the following model is shown below KX HNH100E Hub KX HNB600E R Please read General information of the hub s system setup guide for information regarding R TTE Directive R Please read Ecodesign information of the hub s system setup guide for information regarding ErP di...

Page 7: ...anger of electric shock exists R Never touch the plug with wet hands Danger of electric shock exists R Do not connect non specified devices Installation R To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from t...

Page 8: ...pecified in this manual R Only use a compatible charger to charge the batteries Do not tamper with the charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use th...

Page 9: ...uctions Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Notice for product disposal transfer or return R This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispo...

Page 10: ...for the battery removal procedure Refer to Battery installation on page 11 10 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Important Information HNH100E_ en_en _0421_ver 051 pdf 10 2015 04 22 19 08 46 ...

Page 11: ... warm during use R The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 3 8 Note f...

Page 12: ...x Note R Actual battery performance depends on usage and ambient environment Controls Handset A B C D E J K G F I H Speaker M N Talk Dial keypad MZN Speakerphone Microphone Receiver Display MeN Off Power MRN Recall Flash M N Arm Disarm key Charge contacts n Control type Soft keys 12 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Getting Started HNH100E_ en_en _0421_ver 051 pdf 12 2015 04 22 1...

Page 13: ... mode is on page 29 New voice mail message received 1 page 44 At Home mode is set page 40 Item Meaning Away mode is set page 40 Privacy mode is on page 27 Greeting Only is selected Caller messages are not recorded page 39 R When displayed next to the battery icon Answering system is on page 34 R When displayed with a number New messages have been recorded page 35 Battery level Missed call 2 page 1...

Page 14: ... This procedure is not required for devices that were included as part of a bundle Before you can use the handset it must be registered to the hub If you purchased handsets separately i e not as part of a bundle use the following procedure to register each handset to the hub 1 Hub Press and hold M A HANDSET LOCATORN until the LED indicator blinks in green R If all registered handsets start ringing...

Page 15: ...3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press MeN or place the handset on the charger Any key answer You can answer the call by pressing any dial key Auto talk You can answer calls simply by lifting the handset page 26 Temporary handset ringer off You can turn the ringer off temp...

Page 16: ... service provider following every ring R Name pronunciation may vary This feature may not pronounce all names correctly R Caller ID service has a limit of how many characters can be displayed If the caller s name is too long the unit may not be able to display or announce the entire name Phonebook name announcement When caller information is received and it matches a phone number stored in the pho...

Page 17: ...h between calls press MRN Note R Please contact your phone service provider for details and availability of this service in your area Handset noise reduction This feature allows you to hear the voice of the person you are talking to clearly by reducing the surrounding noise coming from the other party s telephone 1 Press M N while talking 2 MbN Select Noise Reduction On or Noise Reduction Off a MO...

Page 18: ...he outside caller Note R You can also select your mobile device in this feature using a handset if your mobile device is registered to the hub For more information refer to the User s Guide page 43 Handset locator You can locate a misplaced handset by paging it 1 Hub Press M A HANDSET LOCATORN R All registered handsets beep for 1 minute 2 To stop paging Hub Press M A HANDSET LOCATORN Handset Press...

Page 19: ...bled while key lock is on To turn key lock on press M N for about 3 seconds R To turn key lock off press M N for about 3 seconds Note R Calls to emergency numbers cannot be made until key lock is turned off Helpline Tel No U K 0330 3331112 Ireland 01 4475228 19 Making Answering Calls HNH100E_ en_en _0421_ver 051 pdf 19 2015 04 22 19 08 46 ...

Page 20: ...e desired entry a M N 3 MbN Save CID a MOKN 4 MbN Phonebook a MOKN 5 Continue from step 3 Editing entries page 21 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscri...

Page 21: ...ature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press M N 2 MbN Phonebook a MOKN 3 MbN Select the desired entry 4 Press M N right soft key to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press ...

Page 22: ... the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 5 MOKN a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Erase a MOKN 3 MbN Yes a MOKN 4 MeN Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 6 2 To make a call press M N 22 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Phonebook HNH100E_ en_en _0421_ve...

Page 23: ...M N 160 2 Select the desired setting a MOKN Note R To exit the operation press MeN R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu Home Network Sub menu 1 Sub menu 2 Settings Code Arm Disarm 1 At Home Away ...

Page 24: ...ume Handset Off 6 3 807 Hub 1 Off 6 3 G807 Away Exit Alert Volume 1 Off 6 3 805 Talking Notification On Off 809 41 Main menu Answering System Sub menu 1 Sub menu 2 Settings Code Play New Msg Msg message 323 35 Play All Msg 324 35 Erase All Msg 1 325 36 Greeting Start REC 1 302 34 Play Greeting 303 35 Default 1 Reset to pre recorded greeting 304 35 24 Helpline Tel No U K 0330 3331112 Ireland 01 447...

Page 25: ...39 Recording Time 1 1 Minute 3 Minutes Greeting Only 2 305 39 Remote Code 1 306 37 Call Screening On Off 310 38 Answering System On Off 1 On Off 343 34 Answer On 1 327 34 Answer Off 1 328 34 Main menu Caller List Operation Code Viewing the caller list 213 16 Main menu Intercom Operation Code Paging the desired unit 274 18 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 25 Programming HNH100E_ ...

Page 26: ... 4 On Off 173 Time Format 1 12 hour 24 hour 146 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 28 Talking Caller ID On Off 162 16 Handset Name 104 31 Nuisance Call Block 1 Single Number 217 29 Range of Numbers Withheld On Off 240 30 Speed Dial 261 21 Display Setup LCD Key Backlight On Off 276 Contrast Display contrast Level 1 4 2 145 Keytones On Off 165 Call Restrict 1 256 31 Auto Talk 5 On Off 200...

Page 27: ...IN 1 0000 132 31 Register Register H set H set handset 130 31 Cancel Register 2 131 31 Language Display English 110 14 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Off 6 6 160 Ringtone 3 Ringtone 1 161 Night Mode On Off On Off 238 29 Start End 23 00 06 00 237 29 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 29 Select Category Category 1 9 241 29 First Ring 1 4 ...

Page 28: ... 3 separate alarm times can be programmed for each handset You can set one of 3 different alarm options once daily or weekly for each alarm time Important R Make sure the unit s date and time setting is correct The time setting of the system is configured with the date and time of the mobile device registered to the hub If a mobile device is not registered to the hub register it to the hub by foll...

Page 29: ...rm the alarm sounds even if the night mode is turned on Turning night mode on off 1 M N 238 2 MbN Select the desired setting a MOKN R If you select Off press MeN to exit 3 Enter the desired hour and minute you wish to start this feature a MOKN R You can select 24 hour or 12 hour clock format AM or PM by pressing 4 Enter the desired hour and minute you wish to end this feature a MOKN 5 MeN Changing...

Page 30: ... MbN Yes a MOKN a MeN n By entering phone numbers 1 M N 217 2 MbN Single Number a MOKN 3 M N a MbN Add a MOKN 4 Enter the phone number 24 digits max R To erase a digit press MCN 5 MOKN a MeN Storing a range of numbers 1 M N 217 2 MbN Range of Numbers a MOKN 3 M N a MbN Add a MOKN 4 Enter the desired number 2 8 digits R To erase a digit press MCN 5 MOKN a MeN Blocking incoming calls that have no ph...

Page 31: ...N 6 Enter the phone number or area code to be restricted 8 digits max a MOKN a MeN Note R You can also select your mobile device in this feature using a handset if your mobile device is registered to the hub For more information refer to the User s Guide page 43 Changing the hub PIN Important R If you change the hub PIN Personal Identification Number please make note of your new PIN The unit will ...

Page 32: ...ss router does not broadcast its SSID If there is a stealth mode setting turn it off if there is a SSID broadcast setting turn it on Change the appropriate setting before performing this procedure and then change it back when finished Wi Fi network access settings 1 M N 523 R The hub searches for available wireless networks and Searching is displayed on the handset R When searching is complete a l...

Page 33: ...ill be deleted 1 M N 730 2 Enter the hub PIN default 0000 3 MOKN R The hub restarts Wait until the hub LED indicator lights in yellow and then set the Wi Fi network access settings using Home Network app For more information refer to the User s Guide page 43 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 33 Programming HNH100E_ en_en _0421_ver 051 pdf 33 2015 04 22 19 08 47 ...

Page 34: ...e the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Activating the answering system You must activate the answering system before you can use it The answering system is disabled by default 1 M N 343 2 MbN Sele...

Page 35: ...h to the receiver press M N Operating the answering system M N a a MOKN Key Operation MDN or MCN Adjust the receiver speaker volume during playback 1 or MFN Repeat message during playback 1 2 or MEN Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M N Pause message 2 9 or MnN...

Page 36: ...you to receive a notification by phone when new messages are recorded The hub calls a phone number you specify You can then operate the answering system remotely to listen to the new message To use this feature you must store a phone number to which the unit makes the call to turn on the new message alert setting After you answer the new message alert call you can listen to messages from that call...

Page 37: ...s follows n When the remote access code is set to Inactivate Press 4 to play the new message during the announcement n When the remote access code is set to Activate 1 Enter the remote access code page 37 during the announcement 2 Press 4 to play the new message Note R Within 10 seconds after listening to new messages you can press 9 during the call to turn off the new message alert by a call feat...

Page 38: ...ck 0 Turn answering system off Key Operation 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely Important R The answering system must be activated page 34 in order...

Page 39: ...If your phone service provider cannot do this Set this unit s Number of Rings setting so that this unit s answering system answers calls before the voice mail service of your phone service provider does It is necessary to check the number of rings required to activate the voice mail service provided by your phone service provider before changing this setting Change the number of rings of the voice...

Page 40: ...using the Home Network app For more information refer to the User s Guide page 43 Important R You will be requested to enter a disarm PIN while operating this system We recommend changing the PIN from the default before operating the system default 0000 page 41 n To arm the system 1 M N 2 MbN Select At Home or Away a MOKN R If the system is indicating that it has been triggered such as when the al...

Page 41: ...Home mode and Away mode Alert Volume The volume of the alert that sounds when the system is not disarmed within the entry delay time page 40 Entry Alert Volume The volume of the alert that sounds during the entry delay time page 40 Exit Alert Volume The volume of alert that sounds during exit delay time page 40 n Changing alert volume 1 For handset M N 803 At Home or M N 804 Away For hub M N 803 A...

Page 42: ...hat have not changed is displayed To confirm the status see Displaying smart plug status page 42 Turning an individual smart plug on or off 1 M N 802 2 MbN Select the desired area a MOKN 3 MbN Smart Plug Status a MOKN 4 MbN Select the desired smart plug 5 Press M N to turn on or press M N to turn off 6 MeN Displaying smart plug status 1 M N 802 2 MbN Select the desired area a MOKN 3 MbN Smart Plug...

Page 43: ...obile device s menu button in the app s home screen 2 Tap User s Guide Note R Microsoft Windows Internet Explorer 8 and earlier versions are not supported R Android 4 1 or later versions are recommended R You can also access the User s Guide at the web page listed below www panasonic net pcc support tel homenetwork manual Helpline Tel No U K 0330 3331112 Ireland 01 4475228 43 Home Network System I...

Page 44: ... The characters that can be entered depend on the character entry mode page 44 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCN to erase the character or number highlighted by the cursor Press and hold MCN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase To enter another character located on the same d...

Page 45: ...word Numeric entry table 0 9 z y 1 2 3 4 5 6 7 8 9 Greek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Helpline Tel No U K 0330 3331112 Ireland 01 4475228 45 Useful Information HNH100E_ en_en _0421_ver 051 pdf 45 2015 04 22 19 08 48 ...

Page 46: ...6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 46 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Useful Information HNH100E_ en_en _0421_ver 051 pdf 46 2015 04 22 19 08 48 ...

Page 47: ...ter is configured to use a hexadecimal password enter the correct password using numbers 0 9 and letters a f R If you have configured your wireless router to use MAC address filtering make sure you add the hub s MAC address to the list of authorised MAC addresses IP Address conflicts R The IP address assigned to the hub is also assigned to another device on your network Check the IP address settin...

Page 48: ...ing configuration R The hub s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the hub from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The hub beeps R ...

Page 49: ...nd charge again R It is time to replace the batteries page 11 Making answering calls intercom Problem Cause solution is displayed R The handset is too far from the hub Move closer R The hub s AC adaptor is not properly connected Reconnect AC adaptor to the hub R The handset is not registered to the hub Register it page 31 Noise is heard sound cuts in and out R You are using the handset or hub in a...

Page 50: ...ils R Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed or announced late R Depending on your phone service provider the unit may display or announce the caller s information at the 2nd ring or later Set the first ring to Off page 26 R Move closer to the hub Caller information is not announced R To use the Talki...

Page 51: ...nt code page 37 R The answering system is turned off Turn it on page 38 The answering system must be activated page 34 in order to turn it on remotely The unit does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handse...

Page 52: ...ss settings page 32 R Confirm the hub s Wi Fi and IP settings using the procedure described in Confirming network status page 32 R If your wireless router s client isolation feature a feature that prevents wireless devices connected to the same wireless router from communicating with each other is turned on your hub and your mobile device will not be able to communicate with each other Refer to th...

Page 53: ...20 240 V AC 50 60 Hz R Power consumption Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry R Dimensions height width depth Handset Approx 164 mm 48 mm 29 mm Charger Approx 39 mm 72 mm 72 mm R Mass weight Handset Approx 109 g excluding the batteries Charger Approx 43 g excluding the AC adaptor Helpline Tel No U K 0330 3331112 Ireland 0...

Page 54: ... used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guar...

Page 55: ...17 Error messages 47 F First ring 26 H Handset Deregistration 31 Locator 18 Name 31 Registration 14 31 Handset alarm 28 Hold 17 Home Network System integration 40 Alarm system features 40 Alert volume 41 Arm Disarm 40 Disarm PIN 41 Home Network app 42 Smart plug on off 42 Status 41 42 Talking notification 41 Hub PIN 31 I Intercom 18 K Key lock 19 Key tone 26 M Making calls 15 Missed calls 16 Mute ...

Page 56: ...at the hub is connected to the telephone line 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2015 PNQX7277ZA PNQX7277ZA PNQX7277ZA CC0415...