Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 34).
R
The message memory is full. Erase unnecessary
messages (page 35).
R
The recording time is set to
“
Greeting Only
”
. Change
the setting (page 39).
R
Your phone service provider’s voice mail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 39) to a lower value, or contact your phone
service provider.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 37).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 37).
R
The answering system is turned off. Turn it on (page 38).
The answering system must be activated (page 34) in
order to turn it on remotely.
The unit does not emit the
specified number of rings.
R
If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/hub.
R
Disconnect the AC adaptor and telephone line cord from
the hub. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/hub are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use.
If the unit does not work properly, contact an authorised
service centre.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
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Useful Information
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