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Conditions of guarantee

Receipt No.

Model No. 

Date of purchase

Serial No.

This guarantee is in addition to and does not in any way affect any statutory or other rights of 
consumer purchasers. If within the applicable guarantee period, the product proves to be 
defective by reason of faulty design, workmanship or materials, we undertake subject to the 
following conditions to have the defective product (or any part or parts there of) repaired or 
replaced free of charge.
1. 

The product shall have been purchased and used solely within either the U.K. or Ireland 
and in accordance with standard operating instructions and the technical and/or Safety 
Standards required in the U.K.

2. 

On being found defective, please consult with the retailer from where it was purchased 
for assistance.

3.

 

This guarantee shall not apply to damage caused through fire, accident, lightning, 
misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused 
through installation, adaption, modification or use in an improper manner or inconsistent 
with the technical and/or safety standards required in the country where this product is 
used, or to damage occurred during transit to or from the purchaser.

4. 

If at any time during the guarantee period any part or parts of the product are replaced 
with a part or parts not supplied or approved by us or of an objective quality safe and 
suitable for the product, or the product has been dismantled or repaired by any person 
not authorised by us, we shall have the right to terminate this guarantee in whole or in 
part immediately without further notice.

5. 

The purchaser’s sole and exclusive remedy under this guarantee against us is for the 
repair or replacement of the product or any defective part or parts and no other remedy, 
including, but not limited to, incidental or consequential damage or loss of whatsoever 
nature shall be available to the purchaser.

6. 

This guarantee shall not apply to batteries and any other items of limited natural life.

7. 

Our decision on all matters relating to complaints shall be final. Any product or defective 
part which has been replaced shall become our property.

8. 

The guarantee period applicable to this product shall be 12 months.

Please keep these operating instructions with your receipt.

Panasonic U.K. a branch of Panasonic Marketing Europe GmbH

20

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Appendix

HNS104EX_(en_en)_0111_ver.305.pdf   20

2017/01/11   18:33:55

Summary of Contents for KX-HNS104EX

Page 1: ...sensor properly For details about how to use the system refer to the User s Guide page 18 Please read this document before using the unit and save it for future reference For dedicated help support or advice available to help you Monday Friday 09 00 23 00 For U K please contact us on 0330 3331112 and for Ireland 01 4475228 HNS104EX_ en_en _0111_ver 305 pdf 1 2017 01 11 18 33 54 ...

Page 2: ... LED indicator 9 Setup overview 9 Inserting the batteries 10 Registering the sensor 11 Confirming the usage area 12 Information about sensor features 13 Wall mounting 15 Appendix Adjusting the sensor sensitivity 18 Features available when using the Home Network app 18 Accessing the User s Guide 18 Specifications 19 Conditions of guarantee 20 2 Table of Contents HNS104EX_ en_en _0111_ver 305 pdf 2 ...

Page 3: ...rademarks R iPhone and iPad are trademarks of Apple Inc registered in the U S and other countries R Android is a trademark of Google Inc R Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries R All other trademarks identified herein are the property of their respective owners Sales and support in...

Page 4: ...major credit and debit cards accepted R All enquiries transactions and distribution facilities are provided directly by Panasonic U K For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found inside the battery compartment Name and address of dealer Attach your purchase receipt here 4 Helpline Tel ...

Page 5: ...re injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection R Use only the power source marked on the product R Do not connect non specified devices Installation R To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture R Do not place or use th...

Page 6: ...smoke If the battery becomes wet remove it immediately and contact an authorised service centre Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet b...

Page 7: ...ng and closing or metallic bells of alarm clocks Avoid installing the sensor in these locations R The sounds of doors opening and closing may cause false detections Do not install the sensor near doors R Do not place screens or shielding such as sound blocking curtains between the glass and sensor This may prevent the sensor from being able to detect the sound of glass breaking R The product may n...

Page 8: ...es may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols A B are only valid in the European Union If you wish to...

Page 9: ...g slowly Registration mode You pressed and held M N Off No battery power Note R The LED indicator does not indicate sensor status if the sensor has not been registered page 11 Setup overview 1 Initial setup Make sure you can access the system using your mobile device For details refer to the System Setup Guide included with your hub 2 Insert the batteries The sensor is battery powered 3 Registrati...

Page 10: ...he rear cover R Place it with the mark facing upwards and slide it Note R If the sensor s battery power is low a message will be displayed on the Sensor screen of the Home Network app We recommend you check this screen periodically to ensure that the battery does not become fully discharged For more information refer to the User s Guide page 18 10 Helpline Tel No U K 0330 3331112 Ireland 01 447522...

Page 11: ...ess and hold M OTHER DEVICEN until the LED indicator blinks slowly in green 2 Sensor Press and hold M N until the LED indicator blinks slowly in green page 9 R When registration is complete the hub sounds one long beep Note R To cancel without registering the sensor press M N on the hub and on the sensor again R If registration fails the hub sounds several short beeps Using the app When you regist...

Page 12: ...eck the sensor s communication status by pressing M N If the LED indicator is lit in green or red the sensor is communicating properly with the hub If the LED indicator blinks in red it is out of range of the hub Usage area cautions Using the sensor in the following areas may cause deformation malfunction or operational failure R In direct sunlight R Areas exposed to grease or steam such as kitche...

Page 13: ...lert the hub s indicator flashes and a message is displayed by the Home Network app You can cancel the alert temporarily by pressing the hub s MWi Fi SETUPN button When you have remedied the situation e g moved the sensor closer to the hub replaced the battery etc the alert will not sound again Applicable glass specifications 1 Type Thickness Plate Minimum 2 mm Maximum 6 mm Tempered Minimum 3 mm M...

Page 14: ...anges listed here When looking from above A B E D E D E C Sensor Horizontal range approx 120 Max distance approx 4 6 m when set to MHIGHN or approx 2 3 m when set to MLOWN Glass inside detectable area Glass outside detectable area When looking from the side A B D D E C Sensor Vertical range approx 120 Max distance approx 4 6 m when set to MHIGHN or approx 2 3 m when set to MLOWN Glass inside detec...

Page 15: ...ndow R Install the sensor such that there are no obstacles between the sensor and the window that may block the sound of glass breaking R Ambient noise such as the sound of tableware glass or metal objects contacting each other explosive noises children s voices howling of dogs etc may cause false detections False detections may occur when the sensor is armed if it is installed in a kitchen garage...

Page 16: ...ll by using screws 1 R Place the rear cover with UP mark facing upwards R 2 37 mm UP 2 1 UP 1 3 Attach the sensor to the rear cover R Insert the grooves on the sensor to the 4 tabs on the rear cover and then push down the sensor UP 16 Helpline Tel No U K 0330 3331112 Ireland 01 4475228 Setup HNS104EX_ en_en _0111_ver 305 pdf 16 2017 01 11 18 33 55 ...

Page 17: ...ll by using screws 1 R Place the wall mounting adaptor with UP mark facing upwards R 2 21 mm 2 UP 1 1 3 Attach the sensor to the wall mounting adaptor R Insert the grooves on the sensor to the 4 tabs on the wall mounting adaptor and then push down the sensor Helpline Tel No U K 0330 3331112 Ireland 01 4475228 17 Setup HNS104EX_ en_en _0111_ver 305 pdf 17 2017 01 11 18 33 55 ...

Page 18: ...an electric device such as a lamp etc Appropriate device required Telephone alert You can configure the system to call a preprogrammed phone number when the sensor is triggered Accessing the User s Guide The User s Guide is a collection of online documentation that helps you get the most out of the Home Network app 1 iPhone iPad Tap in the app s home screen Android devices Tap or press your mobile...

Page 19: ... 39 mm With the wall mounting adaptor attached Approx 72 mm 73 mm 61 mm R Mass weight With the rear cover attached Approx 69 g excluding the batteries With the wall mounting adaptor attached Approx 76 g excluding the batteries 1 When the surrounding temperature is approx 25 C 2 When the sensor is triggered once a month and the surrounding temperature is approx 25 C Note that battery life may be re...

Page 20: ...used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guara...

Page 21: ...nst electric shock relies on Double Insulation or Reinforced Insulation Direct current D C ON power Protective earth OFF power Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock Helpline Tel No U K 0330 3331112 Ireland 01 4475228 21 Appendix HNS104EX_ en_en _0111_ver 305 pdf 21 2017 01 11 18 33 55 ...

Page 22: ...esting Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Ecodesign information Ecodesign information under EU Regulation EC No 1275 2008 amended by EU Regulation No 801 2013 From 1 January 2015 Please visit here http www ptc panasonic eu erp Click Downloads a Energy related products information Public Power consumption in networked standby and guidance are mentioned in t...

Page 23: ...23 Notes HNS104EX_ en_en _0111_ver 305 pdf 23 2017 01 11 18 33 55 ...

Page 24: ...oduct is not working properly If you still have any problems please call the Helpline 0330 3331112 U K 01 4475228 Ireland or contact us through our website www panasonic co uk Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Corporation 2015 PNQX7284WA PNQX7284WA PNQX7284WA CC0815WK3126 E HNS104EX_ en_en _0111_ver 305 pdf 24 2017 01 11 18 33 55 ...

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