Problem
Cause & Solution
The unit is beeping the
off-hook alert (KX-MB1520
only).
R
Press
M
Stop
N
to stop the beeping sound. The unit beeps when the off-hook
alert (feature #171 on page 48) is activated, and the unit is in the following
status.
– You pressed
M
SP-Phone
N
, but did not dial.
– You pressed
M
SP-Phone
N
during a conversation using the extension
telephone.
The speakerphone is not
working (KX-MB1520 only).
R
Use the speakerphone in a quiet room.
R
If the other party has difficulty hearing you,
– adjust the volume.
– speak near the microphone.
11.3.2 Printing problems
Problem
Cause & Solution
Recording paper is wrinkled
or folded when printed.
R
Make sure that the recording paper is loaded properly (page 13).
R
Try turning the recording paper over or rotating it 180 degrees.
The printing quality is poor
(e.g. has smudges, blurred
points or lines).
ABC
R
Some paper has instructions recommending which side to print on. Try
turning the recording paper over.
R
You may have used paper with a cotton and/or fibre content that is over
20 %, such as letterhead or resume paper.
R
The recording paper is too damp. Use new paper.
R
When you print several pages, the stacked paper may have smudges on the
back side after printing. To avoid this, expand the paper exit (page 15).
I changed the recording
paper, but the printing quality
is still poor.
R
The glass is dirty with correction fluid, etc. Clean it (page 71). Please do
not insert a document before correction fluid has dried completely.
R
The toner save mode of feature #482 is ON (page 49).
R
The remaining toner is low. Replace the toner cartridge.
R
To check the toner cartridge life and quality, please print the printer test list
(page 72). If printing quality is still poor, replace the toner cartridge.
A blank sheet is ejected.
R
You placed the document facing the wrong way when using the copier.
R
The other party placed the document in their fax machine the wrong way.
Check with the other party (KX-MB1520 only).
Coloured and grey objects
are printed in black instead of
greyscale when printing from
Microsoft PowerPoint or
other applications.
R
Select
[Color]
or remove the check next to
[Grayscale]
in the print dialogue
so that coloured or grey objects will be printed in greyscale properly.
When using the unit as a
printer, the printing result is
distorted.
R
When your unit is connected to the computer by USB, if you cancel printing
using your computer, then immediately re-start printing, the printing result
may be distorted. To avoid this, you must wait for 60 seconds before
re-printing.
63
11. Help
Summary of Contents for KX-MB1500C
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