8.1 Display messages
8.1.1 General messages
To indicate the unit’s status, one or more of the following messages will appear on the display.
Display
Cause & Solution
“
CALL SERVICE
”
R
There is something wrong with the unit. Contact our service personnel.
“
CHANGE DRUM
”
R
There is something wrong with the drum cartridge. Replace the drum
cartridge and the toner cartridge.
“
CHECK DOCUMENT
”
R
The document was not fed into the unit properly. Remove the document,
and then press
M
Stop
N
to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers
(page 74) and try again.
R
The ADF top cover is not fully closed. Push firmly on the front and rear edges
of the ADF top cover, and then feed the document again.
“
CHECK DRUM
”
R
The drum cartridge is not inserted properly. Re-insert it correctly (page 8).
“
CHECK PAPER #1
”
R
Recording paper is not installed or the paper input tray has run out of paper.
Install paper (page 12).
R
Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 68).
R
The paper input tray is not installed or is not inserted completely. Insert the
paper input tray into the unit.
“
CHECK PAPER TRAY #1
”
R
The loaded recording paper is not the appropriate size. Load recording
paper of the size that is shown on the display.
R
If this message is often displayed, also change the recording paper size
setting (feature #380 on page 39).
Note:
R
“
#1
”
: Check the paper input tray. The displayed paper size depends on the
recording paper size setting (feature #380 on page 39).
R
“
#2
”
: Check the manual input tray. The displayed paper size depends on
the recording paper size setting (feature #381 on page 39).
“
CHECK PICK UP INPUT
TRAY #2
”
R
Recording paper was not fed into the unit properly. Load the paper again
(page 68).
“
CHECK REAR COVER
”
R
The manual input tray (rear cover) is open. Close it.
R
A recording paper jam occurred near the manual input tray (rear cover).
Remove the jammed paper (page 64).
“
COOL DOWN FUSER
”
R
The unit is cooling down the fuser unit. Wait for a while.
“
DRUM LIFE LOW REPLACE
SOON
”
R
The rotation count of the current drum cartridge has exceeded the rotation
count for which high-quality printing is guaranteed. Depending on the
environment, type of paper used, and usage situation, you may not be able
to obtain high print quality for documents containing photographs or halftone
patterns. Please check the print quality, and if you are satisfied, it is not
necessary to immediately replace the drum cartridge. However, we
recommend that you occasionally check the print quality and replace the
drum cartridge if the print quality is unacceptable, or replace the drum
cartridge when you replace the toner cartridge.
“
DRUM LIFE OVER CHANGE
SUPPLIES
”
R
The drum cartridge’s service life is finished. Please replace the drum
cartridge when you replace the toner cartridge. Depending on the
environment, type of paper used, and usage situation, printing quality may
be affected. Please check the printing quality. We recommend that you
replace the drum cartridge soon, as necessary.
* If you continue to use the drum cartridge without replacing it, the print
quality may suddenly worsen, or the unit may malfunction.
54
8. . Help
8. Help