8.1.2 Interface messages
Display
Cause & Solution
“
CONNECT ERROR
”
R
IP address of the server or network configuration is incorrect. Consult your
network administrator.
R
The server is down. Consult your network administrator.
“
DATA ERROR
”
R
The cable between the unit and the computer is not connected correctly.
Check the connections (page 15, 20).
R
IP address of the server or network configuration is incorrect. Consult your
network administrator.
R
Your computer may not have enough memory. Change to a lower resolution
for scanning and try again.
R
The email server configuration requires authentication. Check the
configuration of the email server.
R
SMB folder is read only. Consult your network administrator.
“
EMAIL SIZE OVER
”
R
When performing scan to email address, the total file size of scanned data
exceeded the file size limitation (page 75). Divide the document into
sections.
“
FILE SIZE OVER
”
R
When performing scan to FTP server or scan to SMB folder, the total file
size of scanned data exceeded the file size limitation (page 75). Divide
the document into sections.
“
LOGIN ERROR
”
R
Login name or password of the server is incorrect or you don’t have
permission to login to the server. Consult your network administrator.
“
NAME ERROR
”
R
The server name is incorrect. Consult your network administrator.
R
The server is down. Consult your network administrator to activate the
server.
“
OFFLINE
”
R
The cable between the unit and the computer is not connected correctly.
Check the connections (page 15, 20).
R
Check that the computer is turned ON.
“
PATH ERROR
”
R
The path of FTP server or SMB folder is incorrect. Consult your network
administrator.
“
PC ACCESS ERROR
”
R
Check that the computer is turned ON.
R
The Multi-Function station’s scan application is not running correctly on the
computer. Restart your computer and try again.
R
If your computer is busy, close other applications.
R
Your firewall software is blocking the LAN connection. Disable the firewall
software or change the firewall settings to allow the unit access to your
computer.
“
PC FAIL OR BUSY
”
R
The cable between the unit and the computer is not connected correctly.
Check the connections (page 15, 20).
R
The computer has some kind of problem. (Example: Make sure that the
computer is turned ON.)
R
The Multi-Function station’s scan application is not running correctly on the
computer. Restart your computer and try again.
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8. Help