–
Intercept Routing—Busy/DND (when the destination extension is busy or in DND mode)
–
Incoming Call Distribution Group—Overflow
Original
destination
Incoming
call
1
2
3
5
4
A
B
C
D
E
F
In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the
following cases:
–
If a destination extension rings, and then the call is redirected to the forward destination by the FWD
—No Answer or Busy/No Answer feature.
–
If a destination extension rings, and then the call is redirected to the intercept destination by the
Intercept Routing—No Answer feature.
–
If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table. (
®
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Original
destination
Incoming
call
1
2
3
2
1
FWD—No Answer
A
B
C
D
E
F
•
Boss & Secretary feature
It is possible to call the original extension from the destination extension regardless of the forward setting.
FWD—All Calls
Call or
transfer a call
Boss
(Original)
Secretary
(FWD destination)
Incoming
call
•
Message Waiting
While calls are forwarded, Message Waiting information is not forwarded. The Message button light turns
on at the originally called extension. (
®
•
Idle Extension Hunting
Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.
[All Calls and Busy]
•
If the forward destination is not available to answer a call, this feature is cancelled and the original
destination will ring for the following type of call:
–
Doorphone call
–
Trunk calls via the ELCOT/LCOT, or T1 (LCOT/GCOT) cards
[No Answer and Busy/No Answer]
•
No Answer Time
Feature Guide
69
1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Call Handling Features Feature Guide 13...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Page 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Page 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Page 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Page 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Page 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Page 445: ...Section 3 Appendix Feature Guide 445...
Page 461: ...Index Feature Guide 461...
Page 467: ...Feature Guide 467 Notes...