Features
Description
Incoming Call Queue
Monitor
The supervisor extension can monitor the status of calls waiting in the queue
to be answered.
(
®
1.3.38 ICD Group Features—Incoming Call Queue Monitor)
Log-in/Log-out Monitor
and Remote Control
The supervisor extension can monitor the Log-in/Log-out status of the ICD
group members with the lights of corresponding DSS buttons. The
supervisor extension can change their Log-in/Log-out status by pressing
the corresponding DSS button.
(
®
1.3.40 ICD Group Features—Log-in/Log-out Monitor and Remote
Control)
Call Log History
The supervisor extension can confirm the incoming call log for the ICD
group.
(
®
1.3.37 ICD Group Features—Call Log History for ICD Group)
Using these features, for example, if extension 101 is logged out but the user is at his/her extension, and
Incoming Call Queue Monitor shows that a call is waiting in the queue, the supervisor extension can change
the status of extension 101 to Log-in. The waiting call will then be automatically directed to that extension.
Document Version 2010-08
Operating Manual
103
1.3.42 ICD Group Features—Supervisory
Summary of Contents for KX-NCP500
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