1.2 Receiving Group Features
1.2.1 Idle Extension Hunting
Description
If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle
member of the same idle extension hunting group, which can be programmed through system programming.
Idle extensions are automatically searched according to a preprogrammed hunting type. This feature is also
known as Station Hunting.
Type
Description
Circular Hunting
An idle extension is searched for in the order specified in the idle
extension hunting group in a circular way.
Extn.
Incoming call
Assigned order
Busy
Extn.
Extn.
Extn.
Terminated Hunting
An idle extension is searched for in the order specified in the idle
extension hunting group until reaching the last assigned extension.
Extn.
Incoming call
Assigned order
Busy
Extn.
Extn.
Extn.
Conditions
•
Idle Extension Hunting applies to:
Intercom, trunk, and doorphone calls to a single destination.
•
An extension user can belong to only one idle extension hunting group.
•
If all the searched extensions are busy:
The PBX redirects the call to an overflow destination which can be assigned for each idle extension hunting
group and each time mode (day/lunch/break/night) (
®
[Available Destination]
Destination
Availability
Wired Extension (PT/SLT/SIP Extension/ISDN Extension/T1-OPX)
ü
PS
ü
Incoming Call Distribution Group
ü
PS Ring Group
ü
Feature Guide
43
1.2.1 Idle Extension Hunting
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Call Handling Features Feature Guide 13...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Page 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Page 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Page 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Page 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Page 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Page 445: ...Section 3 Appendix Feature Guide 445...
Page 461: ...Index Feature Guide 461...
Page 467: ...Feature Guide 467 Notes...